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Cannot log in to DC : down to fix 'tecnhical error'/feed the cats

View Poll Results: Sweepstake : When will the DC website be working PROPERLY again ?
Today
3
2.07%
Tomorrow
5
3.45%
This week
6
4.14%
Next week
5
3.45%
Sometime
29
20.00%
Never
16
11.03%
It'll come back as M&M
26
17.93%
I prefer the cats
38
26.21%
I'm just happy to sit and moan
17
11.72%
Voters: 145. You may not vote on this poll

Cannot log in to DC : down to fix 'tecnhical error'/feed the cats

Old Feb 9, 2010, 9:03 am
  #196  
 
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,163
OK I am back in again - but not really sure what some things mean:

Partner Code : BD [ Company Code - BD Program Code - DC Certificate Number - 156_._. Reward Code FS_._. ] -3570

Bonus: Partner Code : BD [ Company Code - BD Program Code - DC Certificate Number - 156_._. Reward Code FS_._. ] -2430

This is dated one day after a redemption bookings I made, but I was told a different amount over the phone [plus both bookings should be same amount of miles].

Anybody else can see some redemptions made over the phone while this outage was on?

And why would they call redemption a Bonus? And also only one out of two.

Of course, section 'Your next booking' is not showing anything, even though I can see them at MMB.
jms_uk is offline  
Old Feb 9, 2010, 9:09 am
  #197  
 
Join Date: Aug 2004
Location: London, England
Programs: BA Silver
Posts: 3,770
I'm back in!

Jetstreamer is offline  
Old Feb 9, 2010, 9:15 am
  #198  
 
Join Date: Sep 2008
Location: Aberdeen
Programs: BA Silver BD Silver
Posts: 305
I dont care about being able to log into my account , I am gutted to miss out in voting on my first flyertalk poll. Typical the one day I dont look until the afternoon
RedMark is offline  
Old Feb 9, 2010, 9:19 am
  #199  
 
Join Date: Jul 2004
Location: London
Programs: BA Silver, UA Gold
Posts: 682
Originally Posted by RedMark
I dont care about being able to log into my account , I am gutted to miss out in voting on my first flyertalk poll. Typical the one day I dont look until the afternoon
Likewise. I only was gone a few hours.

Still, it was like voting in Kensington. Either way, you know the cats will win.
Avenarius is offline  
Old Feb 9, 2010, 9:23 am
  #200  
 
Join Date: Jun 2008
Location: London, UK
Programs: BA Gold, FB Plat
Posts: 396
Website's Back!

mattk is offline  
Old Feb 9, 2010, 9:38 am
  #201  
 
Join Date: Nov 2003
Location: 18 nautical miles west of LHR
Programs: *A Gold; OW Emerald; HHonors Diamond; Hyatt GoldPassport Platinum; Accor Silver
Posts: 276
Hallelujah

Silly question. Now that I can access my account, how can I change my email address? Do I need to talk to the ICC?

And enough with the cats
seanyjmuc is offline  
Old Feb 9, 2010, 9:39 am
  #202  
 
Join Date: Nov 2005
Location: Sitting down
Posts: 557
Originally Posted by MKE-MR
Sorry guys, I had no idea that they had to take the entire system down for a week to post my retroactive credit by mail. I'll try not to do it again
Sure enough, though, I logged in and it's there!
Mine is still missing from November
jedikiah is offline  
Old Feb 9, 2010, 9:41 am
  #203  
 
Join Date: Aug 2004
Location: London, England
Programs: BA Silver
Posts: 3,770
Originally Posted by Avenarius
Likewise. I only was gone a few hours.

Still, it was like voting in Kensington. Either way, you know the cats will win.
Good to see that nobody thought it would be back up today!
Jetstreamer is offline  
Old Feb 9, 2010, 9:52 am
  #204  
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
 
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,509
Originally Posted by Kevincm
I *still* prefer the cats...
+1 ^^

Originally Posted by MKE-MR
Sorry guys, I had no idea that they had to take the entire system down for a week to post my retroactive credit by mail. I'll try not to do it again
Sure enough, though, I logged in and it's there!
Originally Posted by jedikiah
Mine is still missing from November
Mine is also missing from October despite an email from Joanna 2 months ago that details have been passed to their admin team.
NewbieRunner is offline  
Old Feb 9, 2010, 10:02 am
  #205  
 
Join Date: Aug 2004
Location: Ashtead, Surrey
Programs: BAEC G, VS G, Marriot Plat
Posts: 55
Where's my DC account....

I can login now but it seems that BMI have forgotten that I'm an existing DC member with nearly 100k miles and disassociated me from my DC number

Anyone else in this limbo state?
spanners is offline  
Old Feb 9, 2010, 10:05 am
  #206  
 
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,163
Originally Posted by spanners
I can login now but it seems that BMI have forgotten that I'm an existing DC member with nearly 100k miles and disassociated me from my DC number

Anyone else in this limbo state?
Did you have that problem with HHA account just before login issue?
jms_uk is offline  
Old Feb 9, 2010, 10:39 am
  #207  
 
Join Date: Jan 2008
Location: YHM (BUF/YYZ/YTZ in practice, formerly LHR)
Programs: rapidly diminishing
Posts: 974
Trying to maintain thread equilibrium *and* momentum...
sofasurfer is offline  
Old Feb 9, 2010, 10:50 am
  #208  
 
Join Date: Oct 2004
Location: BHD/DUB
Programs: BA Gold, TK*G, EI Elite
Posts: 7,622
bmi have already given their official repsonse to the Household Account clowns......

FlyingOnceMore is offline  
Old Feb 9, 2010, 10:52 am
  #209  
 
Join Date: Jul 2006
Programs: SQ-PPS+8, BA-Mucci Diamente, Mucci Siegneur des Bains Chauds
Posts: 2,286
Right - should we start listing the bugs?

I can get in but only view transactions on the landing page - so the last five. I wanted to run a check for everything over the last year and it just keeps going back to the landing page.

Could the cats please go back in and resolve on-going issues. When they put the cat squad onto it, the site got sort of fixed.
VC10 Boy is offline  
Old Feb 9, 2010, 10:56 am
  #210  
 
Join Date: Oct 2004
Location: BHD/DUB
Programs: BA Gold, TK*G, EI Elite
Posts: 7,622
Originally Posted by VC10 Boy
Right - should we start listing the bugs?

I can get in but only view transactions on the landing page - so the last five. I wanted to run a check for everything over the last year and it just keeps going back to the landing page.

Could the cats please go back in and resolve on-going issues. When they put the cat squad onto it, the site got sort of fixed.
That's just the usual login loop problem. You'lll likely find it'll fix itself overnight. If not, clear the following the cookies....

Originally Posted by kevincm
cookie: sausage[AT]www.sptag.com
cookie: sausage[AT]www.flybmi.com
cookie: sausage[AT]flybmi.com
cookie: sausage[AT]www.advertising.com

Last edited by FlyingOnceMore; Feb 9, 2010 at 11:16 am
FlyingOnceMore is offline  

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