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-   -   Redemption Help Please? (https://www.flyertalk.com/forum/bmi-diamond-club/1014409-redemption-help-please.html)

martin_d Nov 6, 2009 7:52 am

Redemption Help Please?
 
Can someoen please check what flights have availabilty from Zurich to Edinburgh on 24th January using points please? They are trying to give me ZRH - FRA - BRU - EDI!

RAPC Nov 6, 2009 8:11 am

ZRH-FRA-EDI is available

ZRH-FRA 09:05 arr 10:10 LH J
or ZRH-FRA 09:55 arr 11:00 LH J
FRA-EDI 12:05 arr 13:00 on LH J

Availability in J for both legs on those flights. No need whatsoever to go via BRU. Only the one FRA-EDI flight on a Sunday though.

martin_d Nov 6, 2009 8:21 am


Originally Posted by RAPC (Post 12778136)
ZRH-FRA-EDI is available

ZRH-FRA 09:05 arr 10:10 LH J
or ZRH-FRA 09:55 arr 11:00 LH J
FRA-EDI 12:05 arr 13:00 on LH J

Availability in J for both legs on those flights. No need whatsoever to go via BRU. Only the one FRA-EDI flight on a Sunday though.

:( I dont get into ZRH till 11:05 so wont make this flight

RAPC Nov 6, 2009 8:31 am


Originally Posted by martin_d (Post 12778209)
:( I dont get into ZRH till 11:05 so wont make this flight

ZRH-LHR 15:30 arr 16:15 LX J
LHR-EDI 17:40 arr 19:05 BD J

martin_d Nov 6, 2009 8:34 am


Originally Posted by RAPC (Post 12778265)
ZRH-LHR 15:30 arr 16:15 LX J
LHR-EDI 17:40 arr 19:05 BD J

That would be ideal, is it showing as having available seats for redemption?

RAPC Nov 6, 2009 8:44 am


Originally Posted by martin_d (Post 12778285)
That would be ideal, is it showing as having available seats for redemption?

LX flight has 9 x J
BD flight has 1 x J

martin_d Nov 6, 2009 8:49 am


Originally Posted by RAPC (Post 12778327)
LX flight has 9 x J
BD flight has 1 x J

grrrrrr, the ICC saying the LX flight is full for redemptions! will call again tomorrow!

cheers

RAPC Nov 6, 2009 9:02 am


Originally Posted by martin_d (Post 12778363)
grrrrrr, the ICC saying the LX flight is full for redemptions! will call again tomorrow!

cheers

In polite terms - absolute cobblers. Most definitely a full 9 showing. Try another agent, or if that fails, Pre-Travel Support.

martin_d Nov 7, 2009 2:25 am


Originally Posted by RAPC (Post 12778440)
In polite terms - absolute cobblers. Most definitely a full 9 showing. Try another agent, or if that fails, Pre-Travel Support.

whats pre travel support? do you just ask for them when speaking to the ICC?

20-Horse Nov 7, 2009 3:16 am


Originally Posted by martin_d (Post 12782816)
whats pre travel support? do you just ask for them when speaking to the ICC?

Pre Travel Support are based in UK, ring the main BMI switch board number and ask for them, they are the MIB (men in black, like in the movies) of BMI and sort out the more challenging issues faced by Pax, they are the next port of call for the wise, who are being troubled by booking or other angst.

They are, in my experience, worth their weight in gold, and have always sorted out issues that the ICC could/would not.

Good luck.

20-Horse

martin_d Nov 7, 2009 4:20 am


Originally Posted by 20-Horse (Post 12782896)
Pre Travel Support are based in UK, ring the main BMI switch board number and ask for them, they are the MIB (men in black, like in the movies) of BMI and sort out the more challenging issues faced by Pax, they are the next port of call for the wise, who are being troubled by booking or other angst.

They are, in my experience, worth their weight in gold, and have always sorted out issues that the ICC could/would not.

Good luck.

20-Horse

whats the main BMI switch board number, and are they open today?

thanks

martin_d Nov 7, 2009 5:01 am

I am being driven mad by the ICC! They insist there are no seats on LX324, and advised I call Swiss to check. I duly did and they confirmed seats are available,but the way for the ICC to make the booking is to split the booking and book 2 single seats. Called ICC back and they have split the booking but still say they cant book the seats. I advised them to contact Swiss themselves,which they are now doing and I am on hold. :mad:

martin_d Nov 7, 2009 5:16 am

agggggggggghhhhhhhhhhhhhhhhhhhhhhhhhhhhh!!!!!!!!!! !!!!!!!!!!!!!!!

still unable to make the booking. I've given up and calling pre travel support on monday

20-Horse Nov 7, 2009 10:15 am


Originally Posted by martin_d (Post 12782991)
whats the main BMI switch board number, and are they open today?

thanks

Sent you a PM with the number.

Cheers

20-Horse

BA6501 Nov 7, 2009 11:56 am

20-Horse, could you send me one also? It would be handy for the MANY times I need something "too complicated for the ICC" sorted


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