login confusion
Jan 9, 23, 12:07 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Jan 2005
Location: home = LAX
Posts: 25,692
login confusion
In case you still have a password that's less than 10 characters (mine was 8 characters), I found this weekend that the Best Western website was erasing them as soon as I clicked outside of the Password field (including on the Login button). It took me a while to figure out that it wouldn't erase if I put in 10 characters or more, but it would erase if put in 9 characters or less. I then had to pretend I forgot my password, and when I went to change my password only then did it explain that it needed to be 10 characters long. I don't know when they changed that, but they apparently just started enforcing it without explaining it during the login process.
Jan 17, 23, 5:59 pm
#4
Join Date: Oct 2007
Location: BOS
Programs: UA MM
Posts: 1,525
Originally Posted by Peoriaman1
Well, now, I was wondering what was going on! I couldn't log on either..... I knew this place would have the answer!
Jan 17, 23, 6:28 pm
#5
Join Date: Oct 2007
Location: BOS
Programs: UA MM
Posts: 1,525
I guess I spoke too soon. Changed password, now when I try to log in I get a message "please verify your user name" (mine is the account number, which I used to reset the password, which allowed me to get past the initial login screen). Sigh. Maybe just takes a little while for the system to understand that I changed my password....
Jan 25, 23, 8:14 pm
#7
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 36,201
It has been a mess for months. I can't use the app finger sensor, my account somehow self-deactivated when I tried to get password help, and so on. Finally a phone agent was able to reset things, but I need to complete the password each and every time now, both app and computer, and still no functional finger sensor.
