BW Diamond Select Recognition in Asia?

Old May 7, 18, 5:24 pm
Original Poster
Join Date: Nov 2017
Programs: United Gold, BA Exec Club, Via Rail
Posts: 3,032
BW Diamond Select Recognition in Asia?

Hey Fellow FTers,

I'll be travelling to Asia in a couple of weeks (in particular Hong Kong and Tokyo). Looking online I see that BW seems to offer pretty good deals for hotels near where I need to be.

As I Diamond Select member I've had limited but experience getting upgrades at some BW properties (i.e. Toronto and Waterloo,Canada) in terms of getting upgrades and elite benefits. Does this experience translate well where I'm travelling?

Also how does the BW experience in Asia compare to North America (I've never had a bad experience staying at one so far)?

Safe Travels,

j2simpso is offline  
Old May 9, 18, 3:13 pm
Join Date: Mar 2012
Location: LAX
Programs: JGC,SFC, BestWestern DS, Choice D, HH G, Hyatt Dis, IHG S, Marriott G, Radisson G, Wyndham D, Sixt P
Posts: 48
When I stayed "Best Western Grand Hotel Hong Kong", room was upgraded to Premium twin room. No gift, outdated room but it was ok.
"Best Western Plus At 20 Sukhumvit" in Bangkok, every time upgraded, sometime to suite room. Welcome fruits and gift such as pen, key chain, memo pad.
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Old May 27, 18, 11:24 am
Join Date: Feb 2013
Location: SFO, MNL, SIN, HAM
Programs: UA GS, SQ PPS, IHG Plat Amb, Marriot Gold, Hilton Gold, Club Carlson Gold, Accor Plat
Posts: 468
Never gotten anything as a Diamond in Asia, stayed in Philippines, Thailand, Myanmar,...
Fyd is offline  
Old Jun 7, 18, 11:41 am
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Join Date: Nov 2017
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Posts: 3,032
Update on BW Grand Hotel

Hey FTers,

Just landed in Hong Kong a few hours ago and managed to make it to my hotel, Best Western Grand on Austin Road. Check in went relatively smoothly and as a Diamond Select I was given a "room upgrade" and a some free snacks in room (ramen, chips, coke and a beer). While the room upgrade isn't as impressive as previous upgrades I got (i.e. Hilton Durban when I was given a Presidential Suite), as the other FTer mentioned room is good, especially considering you're in Hong Kong where real estate is precious!

I'll try to post a more detailed review later next week when I check out as it's too premature for me to provide a comprehensive review.

Safe Travels,

j2simpso is offline  
Old Jun 18, 18, 6:14 am
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Join Date: Nov 2017
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Posts: 3,032
Average BW Hotel


Map| 1 Review | 100% Recommended


Swainson Street HARTLEPOOL GB TS24 8AA Hartlepool, GB TS24 8AA

Average BW Hotel (0 Photo)


Check In

Arrived at the hotel late (past midnight) thanks for a delayed NH connection  out of NRT. Check in agent promptly got me checked in. She mentioned that as a BW Diamond Select (highest tier) member I qualified for a room upgrade and was given a room on a higher floor (23rd). I was also given a letter indicating I would also get free snacks which turned out being a beer, can of coke, ramen noodles and a bag of chips.



Room was small (Hong Kong, go figure!) but clean and somewhat fancy looking (there was a small chandelier) and had most of the things you'd expect to find in a decent hotel (toiletries, desk, etc.) On the downside there was no power outlet by the desk area, making it difficult to charge my laptop and phone up as I was using it. Most concerning, I could smell cigarette smoke coming through the ventilation system of the room at night. I believe this hotel had non-smoking floors but the entire hotel wasn't non-smoking. Something to consider if you have sensitivies to it.


Didn't make use of room service although housekeeping were professional and did their job well. The luggage storage service at concierge (2nd floor) was also as you would expect (i.e. they store your luggage securely and allow you to pick it up when needed).


The hotel had a French restaurant (which I didn't try). They also offer a buffet breakfast at an additional cost. I didn't try the breakfast since I'm cheap and was somewhat disappointed it wasn't offered out of the gate like at most Best Western Hotels.


The hotel is located at a good location in Hong Kong. It is close to major Univeristies like PolyU and shopping centres. The neighbourhood it is in is also safe and quiet. Transit wise you're also pretty well covered (10 minutes to nearest tube station).


The hotel provided an average experience certainly nothing to write home about nor a disgusting place to stay at. My recommendation would be to check if there are slightly better hotels available for a similar cost (ideally that provide free breakfast) before booking this hotel. That being said, I don't regret booking this hotel given the circumstances (i.e. other quality hotels nearby were over $100 CAD).

Average BW Hotel

Would you like to write a review on the BEST WESTERN GRAND HOTEL?

No, thank you.
j2simpso is offline  
Old Jun 21, 18, 4:35 am
Join Date: Jan 2017
Posts: 27
in Korea, Best Western Premier ICN, I got upgrade to suite.

I originally booked cheapest room

I'm diamond select member
dhlee528 is offline  
Old Sep 4, 18, 10:43 am
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Plat Ambassador, Marriott Platinum Premier, Hilton Gold, AccorHotels Silver, oneworld Sapphire
Posts: 1,079
Mixed experience.

Got upgrade to the Suite at BW in Manila as Diamond Select member, booked the cheapest room. Suite wasn’t great, but was rather decent. Good value especially compared to often insane rates for IHG properties in Manila.
At BW Petaling Jaya got a nominal upgrade to a Club floor, but room was small, had issues and there was no Club at all. Disappointing stay and complete lack of status recognition at check-in.
barracuda93 is offline  

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