Low Rate Guarantee broken?

Old Aug 7, 17, 9:13 am
  #1  
Original Poster
 
Join Date: Jul 2010
Posts: 22
Low Rate Guarantee broken?

I keep getting an "Access Denied" error when I try to submit a completed BW "Low Rate Guarantee" form. I also periodically get a "cannot connect to reCAPTCHA" on the form page.

Can anyone else verify if clicking "SUBMIT" works for you (maybe on a dummy guarantee)?
markgrammer is offline  
Old Aug 21, 17, 1:54 am
  #2  
Fyd
 
Join Date: Feb 2013
Location: SFO, MNL, SIN, HAM
Programs: UA GS, SQ PPS, IHG Plat Amb, Marriot Gold, Hilton Gold, Club Carlson Gold, Accor Plat
Posts: 468
Originally Posted by markgrammer View Post
I keep getting an "Access Denied" error when I try to submit a completed BW "Low Rate Guarantee" form. I also periodically get a "cannot connect to reCAPTCHA" on the form page.

Can anyone else verify if clicking "SUBMIT" works for you (maybe on a dummy guarantee)?
It's probably due to your location - try using a VPN to US and see if that works.
...but don't get your hope up, BW's LRG is a scam, your chances of getting anything a slim. Their T&C exclude "discounted" rates, which they use as an excuse to deny pretty much any claim of a lower rate...
Fyd is offline  
Old Sep 19, 17, 11:45 pm
  #3  
 
Join Date: May 2003
Location: Slightly to the left of center
Posts: 3,451
24 hours have passed and I didn't receive a confirmation from BW BRG. Corporate needs us to purchase rooms by today, so given the non-response from bW, we had to go with La Quinta instead.

At least an email acknowledgement from BRG would be helpful. As it is, not sure they ever received my claim.
DBCme is offline  

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