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How to Determine Award-Stay Cancellation Policy Before Booking?

How to Determine Award-Stay Cancellation Policy Before Booking?

Old Jan 2, 17, 6:43 pm
  #1  
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How to Determine Award-Stay Cancellation Policy Before Booking?

I've been looking at the BW in Millbrae, California, but am unable to determine the cancellation policy for award stays without pushing the "BOOK" button.

The site FAQ seems to say that you may need to call the property and ask what their cancellation policy is, which seems less secure than seeing it in print.

Is there a way to determine in advance the cancellation policies for award stays at BW properties?

Last edited by Middle_Seat; Jan 2, 17 at 9:09 pm
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Old Jan 5, 17, 8:44 am
  #2  
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Dang! No replies.
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Old Jan 8, 17, 9:52 pm
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Originally Posted by Middle_Seat View Post
Dang! No replies.
i believe all award reservations are subject to 24hrs prior to check in.
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Old Jan 9, 17, 11:32 am
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Originally Posted by Middle_Seat View Post
I've been looking at the BW in Millbrae, California, but am unable to determine the cancellation policy for award stays without pushing the "BOOK" button.
What's the problem with pushing the "BOOK button? That button doesn't complete your reservation, you still have to go through one more page (that does show the reservation cancellation terms if you expand them) and then click a button again on that page before your reservation is confirmed.
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Old Jan 10, 17, 8:01 am
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Originally Posted by sdsearch View Post
What's the problem with pushing the "BOOK button? That button doesn't complete your reservation, you still have to go through one more page (that does show the reservation cancellation terms if you expand them) and then click a button again on that page before your reservation is confirmed.
Thank you, that's good to know. Since I was logged in and using points, I didn't want to press the BOOK button because there was no indication as to whether or not it actually caused a booking.

With this new knowledge, I'll be able to check out the cancellation policy.
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