Some Best Western Rewards Info.

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Old Oct 13, 13, 5:21 pm
  #1  
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Join Date: Aug 2011
Location: USA
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Some Best Western Rewards Info.

I rarely post on here but I manange a Best Western so I may be able to answer some questions for you. I will not look up your information/make changes for you. Thats what customer service is for. But I will gladly answer any questions and point you in right direction.

Several Questions I get:

What means free Welcome snack and beverage? Cookies and water ???

-Welcome snack and beverage varies by property to property. Its usually for BWR memeber.

One Complimentary Beverage - Minimum 12 ounces (see examples below)

12-oz. Soda
16-oz. Bottled Water

One Complimentary Snack Item (see examples below)
One pre-packaged
1-oz. snack of your choice
(Examples: cookies, pretzels)
One piece of whole fruit
(Examples: banana, apple)

One package of Best Western Rewards candy
(Examples: M&Ms, Jelly Beans,
Chocolate Raisins, Gummy Bears)

One package of Best Western
Rewards chocolates
(Examples: Truffle Box, Chocolate Bar)

Two mini-packages of
Best Western Rewards
chocolates
(Examples: small milk or dark chocolate squares)


Hotels are have choice to give you the welcome snack and drink or just 250 points. Guests can't choose if they want points or snack.


Also point levels. (may slightly vary from property to property)
8,000can be redeemed for room that is less than or equal to $55

12,000 can be redeemed for room that is $56 to $72

16,000 can be redeemed for room that is $73 to $85

20,000 can be redeemed for room that is $86 to $115

24,000 can be redeemed for room that is $116 to $135

28,000 can be redeemed for room that is $136 to $160

32,000 can be redeemed for room that is $161 to $190

36,000 can be redeemed for room that is Greater than or equal to $191
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Old Oct 14, 13, 6:41 am
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Join Date: Feb 2002
Location: New York City, Northern NJ
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Posts: 1,001
Thank you for the information on this and all other recent posts. It is nice to have someone with official knowledge to shed some light on the program
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Old Oct 14, 13, 3:21 pm
  #3  
 
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite, HH G
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Do I have to be BW Rewards member to get airine miles/points?

I was told a check-in today that I need to sign up for BW Rewards program to get Airline miles. In the past I just gave the check-in agent my FFP number and miles appeared.

I rarely stay at BW hotels so I have no intension of becoming a member if I can avoid it to get my airline miles. Thx
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Old Oct 15, 13, 7:40 am
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Join Date: Feb 2002
Location: New York City, Northern NJ
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Originally Posted by SK AAR View Post
I was told a check-in today that I need to sign up for BW Rewards program to get Airline miles. In the past I just gave the check-in agent my FFP number and miles appeared.

I rarely stay at BW hotels so I have no intension of becoming a member if I can avoid it to get my airline miles. Thx
If it makes it easier to get your miles where all you do is provide your BWR number upon making the reservation or check-in, what is the harm in jsut becoming a member? You can turn off all emails and communications for that matter.
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Old Mar 6, 14, 9:19 am
  #5  
 
Join Date: Jan 2009
Posts: 195
free night voucher use

Altough the biggest hotel chain BW rewards terms are sometimes confusing especially for those based outside NA.I have 2 questions if somebody could help would be appreciatted

1.BW Europe member-Can you use your points direct online booking or you need to order a free night voucher for the amount of points charged by hotel and than call BW to reserve your room?

2.Are those global free night vouchers transferable ?Is somebody else allowed to use the voucher and book the hotel under their name ?

Thank you
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Old Mar 7, 14, 2:44 am
  #6  
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Originally Posted by mitelsp View Post

1.BW Europe member-Can you use your points direct online booking or you need to order a free night voucher for the amount of points charged by hotel and than call BW to reserve your room?

You can book it online. under special rate. select "Best Western Rewards Points"
and your room rate will appear in points instead of currency.


2.Are those global free night vouchers transferable ?Is somebody else allowed to use the voucher and book the hotel under their name ?
Yes free night vouchers are fully transferable and can be used at any best western hotel. Call 1-800-528-1234 or your local # from your country and tell them you want to book a room with free night voucher.

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Old Mar 7, 14, 5:24 am
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Join Date: Mar 2007
Location: Asheville, NC
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So I could trade for one of those free night vouchers on Coupon Connection? I could use one.
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Old Mar 7, 14, 12:17 pm
  #8  
 
Join Date: Jan 2009
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Thank you Vick407.
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Old Mar 8, 14, 1:58 pm
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Originally Posted by dwcatty View Post
So I could trade for one of those free night vouchers on Coupon Connection? I could use one.
I dont see why not
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Old Mar 9, 14, 8:49 pm
  #10  
 
Join Date: Sep 2011
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BRG Claim

Hi Vick407,

Do you know how long it is taking to get a Best Rate Guarantee claim addressed? I submitted two days ago and haven't heard a peep.
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Old Mar 10, 14, 4:24 pm
  #11  
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Originally Posted by sweetz_21_83 View Post
Hi Vick407,

Do you know how long it is taking to get a Best Rate Guarantee claim addressed? I submitted two days ago and haven't heard a peep.
"Upon validation of a claim, a Customer Care Specialist will send an email or other
communication to the consumer, which will include the reservation confirmation number,
a file tracking number for the claim, and the new rate the consumer will be charged. If a
consumer does not receive a confirmation within forty-eight (48) hours of submitting the
claim, the consumer may contact the Customer Care Department by phone to check the
status of the claim."

I Would suggest calling 1-800-528-1238
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Old Mar 10, 14, 9:37 pm
  #12  
 
Join Date: Sep 2011
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Originally Posted by Vick407 View Post
"Upon validation of a claim, a Customer Care Specialist will send an email or other
communication to the consumer, which will include the reservation confirmation number,
a file tracking number for the claim, and the new rate the consumer will be charged. If a
consumer does not receive a confirmation within forty-eight (48) hours of submitting the
claim, the consumer may contact the Customer Care Department by phone to check the
status of the claim."

I Would suggest calling 1-800-528-1238

Thanks for your help, I finally did get denial since the rate had changed by then. Oh well.
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Old Mar 12, 14, 9:47 pm
  #13  
 
Join Date: Mar 2014
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Thank you for all this information. Sure looks helpful.
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Old Mar 16, 14, 6:39 pm
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Originally Posted by DaisyT101 View Post
Thank you for all this information. Sure looks helpful.
Your Welcome!
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Old Apr 14, 14, 7:35 am
  #15  
 
Join Date: Mar 2004
Location: chicago
Posts: 147
how do i find out how many airline miles can be accrued per partner? i checked the website for a chart but couldn't find one. Also what is the cap on the amount of miles per stay? i have a 6 week booking coming up and would like to know....
TIA!
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