Jan 4, 2016, 10:18 am
Last edit by: IceTrojan
This thread is to provide data points for upgrades at Avis. If you are wondering or would like speculation on what upgrades will be given at a particular location, please visit this thread:
The "2016: What upgrade will I get at Avis?" thread
Please use this format when posting, to keep it clean:
Location:
Status:
Booked:
Assigned:
Received: (if it differs from the assigned vehicle)
Any other comments.
The "2016: What upgrade will I get at Avis?" thread
Please use this format when posting, to keep it clean:
Location:
Status:
Booked:
Assigned:
Received: (if it differs from the assigned vehicle)
Any other comments.
2016-2017: List Your Upgrades
Oct 13, 2017, 5:38 am
#436
Moderator: Avis and Rental Cars
Original Poster
Join Date: Oct 2006
Posts: 8,032
When I've seen crap like that, I try to make a booking on my phone. Take screenshots if it shows up rates are available and then send to Avis as a complaint. The local stations can't pull the crap of "no upgrades" to Pres/Chm. Avis doesn't seem to care if franchise locations do this, but I've had good experiences complaining abt corporate locations.
Oct 18, 2017, 4:21 am
#437
Join Date: Oct 2017
Location: France
Programs: too many
Posts: 686
Location: T2 CDG
Status: PC
Booked: Economy
Assigned: renault Megane sport Auto (2-class upgrade)
Location: Tours
Status: PC
Booked: Standard
Assigned: Renault Talisman (no upgrade)
Location: Tours
Status: PC
Booked: Standard
Assigned: Qashquai (one class up)
Location: Nantes airport
Status: PP
Booked: group C
Assigned: Fiat 500X with GPS
crappy car, 40k km and various messages on the dashboard, but it was way cheaper than the other rental companies
I rented a couple of vans at LHR as well, but the upgrades do not apply to van rentals, though you get Avios for them.
Status: PC
Booked: Economy
Assigned: renault Megane sport Auto (2-class upgrade)
Location: Tours
Status: PC
Booked: Standard
Assigned: Renault Talisman (no upgrade)
Location: Tours
Status: PC
Booked: Standard
Assigned: Qashquai (one class up)
Location: Nantes airport
Status: PP
Booked: group C
Assigned: Fiat 500X with GPS
crappy car, 40k km and various messages on the dashboard, but it was way cheaper than the other rental companies
I rented a couple of vans at LHR as well, but the upgrades do not apply to van rentals, though you get Avios for them.
Nov 6, 2017, 9:01 am
#438
Join Date: Aug 2008
Location: ORD
Programs: UA 1K, Marriott Platinum, Avis President's Circle
Posts: 408
Location: MCO
Status: PP
Booked: Full
Assigned: VW Passat
Received: Old and Tired Ford Taurus Limited
Usually MCO is really good to me, but man they were off their game this trip. I was assigned a Passat and swung by the Preferred desk to ask if they had any upgrades available. At first, the agent tried to argue the Passat *was* an upgrade, until I pointed out that I already booked a Full.
After much sighing and typing, she gave me a beat-up Taurus with 26,000 miles on the clock. In retrospect, I should have just stuck with the Passat.
Note this was on a Tuesday where they appeared to have a full lot...so who knows what the deal was.
Status: PP
Booked: Full
Assigned: VW Passat
Received: Old and Tired Ford Taurus Limited
Usually MCO is really good to me, but man they were off their game this trip. I was assigned a Passat and swung by the Preferred desk to ask if they had any upgrades available. At first, the agent tried to argue the Passat *was* an upgrade, until I pointed out that I already booked a Full.
After much sighing and typing, she gave me a beat-up Taurus with 26,000 miles on the clock. In retrospect, I should have just stuck with the Passat.
Note this was on a Tuesday where they appeared to have a full lot...so who knows what the deal was.
Last edited by rflor; Nov 6, 2017 at 9:03 am Reason: More Info.
Nov 7, 2017, 2:17 am
#439
Join Date: Oct 2017
Location: France
Programs: too many
Posts: 686
Location: Comiso airport
Status: PC
Booked: group P (estate, Volvo V60 or similar)
Assigned: Renault Megane estate (same, highest group at the location)
Happy with the car, though it's the first time since 2014 (where Avis NTE had a computer meltdown) that I had a manual contract.
Status: PC
Booked: group P (estate, Volvo V60 or similar)
Assigned: Renault Megane estate (same, highest group at the location)
Happy with the car, though it's the first time since 2014 (where Avis NTE had a computer meltdown) that I had a manual contract.
Nov 9, 2017, 7:31 pm
#440
Join Date: Nov 2000
Location: ATL/TLV/SDF
Programs: AA EXP, UA LT Ag, Marriott LT Ti, Hyatt Glob, Avis PC, Busted-Knuckles Club Grand Poobah.
Posts: 2,590
Location: DTW
Status: PP
Booked: Intermediate
Assigned: Subaru Impreza
Received: Volvo XC90
DTW ops were a mess, they couldn't process the volume of returns vs pickups; my assigned car disappeared (yay) from the app, all the PP assignments disappeared off the board, and after queueing for a few was assigned a nice new XC90 (albeit with a "check engine" light on the dash, whatever).
DTW in my experience is hit or miss with upgrades.
Status: PP
Booked: Intermediate
Assigned: Subaru Impreza
Received: Volvo XC90
DTW ops were a mess, they couldn't process the volume of returns vs pickups; my assigned car disappeared (yay) from the app, all the PP assignments disappeared off the board, and after queueing for a few was assigned a nice new XC90 (albeit with a "check engine" light on the dash, whatever).
DTW in my experience is hit or miss with upgrades.
Nov 10, 2017, 4:43 am
#441
Moderator: Avis and Rental Cars
Original Poster
Join Date: Oct 2006
Posts: 8,032
The messy OPS seems on par for DTW. But sweet upgrade. I think I've driven everything currently in the Avis fleet, except the new Vette, and the XC90 is my favorite vehicle. Amazing ride, plenty of oomph when in dynamic mode, decent fuel economy if you don't push it, lots of space and great features. Overall, a great vehicle. If only the key fob were smaller or had larger buttons and remote start in cold climates.
Nov 13, 2017, 11:33 am
#443
Join Date: Oct 2001
Location: SW WA
Posts: 3,886
Location: PDX
Status: Preferred, with an upgrade coupon
Booked: Full
Assigned: Ford Flex
Received: Chevy Impala with 33K miles
I really didn't want the Flex, as it's way too big for me, but getting assigned an Impala with 33K miles was also a bummer. I was told that this was all they had unless I wanted to wait an hour or two...
Status: Preferred, with an upgrade coupon
Booked: Full
Assigned: Ford Flex
Received: Chevy Impala with 33K miles
I really didn't want the Flex, as it's way too big for me, but getting assigned an Impala with 33K miles was also a bummer. I was told that this was all they had unless I wanted to wait an hour or two...
Nov 13, 2017, 12:20 pm
#444
Join Date: Aug 2008
Location: ORD
Programs: UA 1K, Marriott Platinum, Avis President's Circle
Posts: 408
Nov 14, 2017, 4:53 pm
#445
Join Date: Nov 2000
Location: ATL/TLV/SDF
Programs: AA EXP, UA LT Ag, Marriott LT Ti, Hyatt Glob, Avis PC, Busted-Knuckles Club Grand Poobah.
Posts: 2,590
The messy OPS seems on par for DTW. But sweet upgrade. I think I've driven everything currently in the Avis fleet, except the new Vette, and the XC90 is my favorite vehicle. Amazing ride, plenty of oomph when in dynamic mode, decent fuel economy if you don't push it, lots of space and great features. Overall, a great vehicle. If only the key fob were smaller or had larger buttons and remote start in cold climates.
Nov 15, 2017, 6:17 am
#446
Join Date: Jan 2016
Posts: 880
Location: JFK
Booked: compact
Assigned: Mustang convertible
Received: Nissan Versa
It was a nice surprise to get upgraded to the Mustang but I needed trunk space and 4 seats so I asked if they had anything else. They said they only had mini vans which I hate. Ended up with a versa and wasn't going to complain since it ended up being the car class o reserved and didnt need it much.
Booked: compact
Assigned: Mustang convertible
Received: Nissan Versa
It was a nice surprise to get upgraded to the Mustang but I needed trunk space and 4 seats so I asked if they had anything else. They said they only had mini vans which I hate. Ended up with a versa and wasn't going to complain since it ended up being the car class o reserved and didnt need it much.
Nov 15, 2017, 12:24 pm
#447
Join Date: Mar 2005
Location: YVR
Programs: AC SE, HH Gold, Marriott Titanium, National EE, Sixt Platinum, Hertz PC, AVIS PC
Posts: 1,908
Location: YVR
Booked: Full Size
Assigned: Hyundai Tucson (SUV)
Received: BMW 330i xDrive
The BMW and several others (Grand Cherokee, some other Hyundai) were no charge choices in the App. First time using it.. very cool!
Ron.
Booked: Full Size
Assigned: Hyundai Tucson (SUV)
Received: BMW 330i xDrive
The BMW and several others (Grand Cherokee, some other Hyundai) were no charge choices in the App. First time using it.. very cool!
Ron.
Nov 15, 2017, 4:15 pm
#448
Moderator: Avis and Rental Cars
Original Poster
Join Date: Oct 2006
Posts: 8,032
Wow, that's awesome!! I wouldn't expect this treatment regularly. Was the lot bare when you showed up or were you going 1-way?
Nov 15, 2017, 11:27 pm
#449
Join Date: Mar 2005
Location: YVR
Programs: AC SE, HH Gold, Marriott Titanium, National EE, Sixt Platinum, Hertz PC, AVIS PC
Posts: 1,908
Dec 5, 2017, 6:26 am
#450
Join Date: Oct 2008
Posts: 121
Location: MIA
Status: PC
Booked: G
Assigned: Buick something
Received: VOLVO S90
Location: BOS
Status: PC
Booked: G
Assigned: nothing because of old CC in profile
Received: Volvo XC90
Location: BUF
Status: PC
Booked: E
Assigned: Chevrolet Impala
Received: Chrysler 300 (only after pointing out that there are guaranteed upgrades)
Status: PC
Booked: G
Assigned: Buick something
Received: VOLVO S90
Location: BOS
Status: PC
Booked: G
Assigned: nothing because of old CC in profile
Received: Volvo XC90
Location: BUF
Status: PC
Booked: E
Assigned: Chevrolet Impala
Received: Chrysler 300 (only after pointing out that there are guaranteed upgrades)
Last edited by IAHtraveler; Dec 5, 2017 at 7:59 am Reason: merge multiple, consecutive posts