New Frequent Renter Tiers
Mar 10, 2007, 7:26 am
#1
Original Poster
Join Date: Aug 2005
Posts: 130
New Frequent Renter Tiers
I emailed Avis about their frequent renter program and the required number of rentals to reach say Select status. The agent wrote me back and told me to call a number to find out. She said they are completely changing the whole program. Has anyone heard about it?
Mar 10, 2007, 7:37 am
#2
FlyerTalk Evangelist
Join Date: Apr 2001
Location: DCA
Programs: AMC MovieWatcher, Giant BonusCard, Petco PALS Card, Silver Diner Blue Plate Club
Posts: 22,297
Been discussed here, eg they're extending Charimans memberships much more broadly (those of us that had CHM under the old regime are nervous about devaluation in benefits, at least I am). But I haven't seen actual criteria or benefits of the new rollout.
Mar 10, 2007, 10:19 am
#3
Join Date: Dec 2006
Location: UK
Programs: Plat Royal Ambassador/HH Gold/MR Silver/Meliá MAS/Ivory Flying Blue/Basic Eurobonus/Avis Preferred
Posts: 212
Indeed they are changing the programme. I read an article on this last year in an UK mag called Buying Business Travel in which an Avis exec stated the programme would change to more defined tiers. It may change to the boring silver, gold etc tiers with accruement towards free rentals.
I think especially people who rent a little less than chairmans and what you got are going to be better off.
Sorry that is all I recall. I did not participate in this forum when I read this article
I think especially people who rent a little less than chairmans and what you got are going to be better off.
Sorry that is all I recall. I did not participate in this forum when I read this article
Mar 10, 2007, 3:59 pm
#4
Join Date: Jan 2006
Location: Arizona
Programs: BA Gold, AA Plat, Hilton Diamond, Hyatt Explorist, National EE, Hertz PC
Posts: 473
I would hate for Chairman's to be devalued. If that did indeed happen and new top level created and me not getting invited, I would switch back to Hertz.
Mar 10, 2007, 6:12 pm
#5
FlyerTalk Evangelist
Join Date: Apr 2001
Location: DCA
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Posts: 22,297
I don't know that CHM will be something other than the real top level.... just my guess that much of the service comes from how rare CHM is... the impression that a CHM member must be special.
If there are tons of us, Avis CSRs won't see us as special and won't quite go that extra mile anymore.
Just a hunch.
On the other hand, making CHM procedures an every day thing may help at some stations that really don't know what to do with a CHM member. SMF comes to mind, especially.
If there are tons of us, Avis CSRs won't see us as special and won't quite go that extra mile anymore.
Just a hunch.
On the other hand, making CHM procedures an every day thing may help at some stations that really don't know what to do with a CHM member. SMF comes to mind, especially.