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Status: PC
Location: ROC Booked: intermediate (one-way to LGA) Offered: nothing. Requested anything with AWD or I would cancel. Received: 2024 Mitsubishi Outlander Sport, 22k miles I made it about 10 miles away when I gave up. The roads had really deteriorated and the AWD in the Mitsubishi was a joke. I'm not sure if this or the Nissan Versa I had 11 years ago is the worst car I have ever driven. On the bright side, the counter agent recognized my status and I appreciated the AWD vehicle. Interestingly, phone reservations agent could not change the drop-off location back to ROC. However the guy closing out contracts in the garage was able to do it in less than a minute, and it adjusted the rate accordingly as well. I'm out $40 but it's not the end of the world; had I left a couple of hours earlier, I would have beat the plane home (as the delay was about the same amount of time it would have taken to drive).
Originally Posted by dft
(Post 36898362)
So you booked via app and just didn't go there... Is that ok and can you cancel just when arriving?
-J. |
Status: PC
Location: IAH Booked: Full Size Offered: Nothing in app. Received: Chevy Suburban w/ 55k miles (hate how large this is). They initially only had EVs and Minivans, so I was going to take a Voyager but then saw it had a Check Engine Light on. They tried to get me to take it anyways, but I wasn't going to deal with that headache. |
Status: PP
Location: LAS Booked: Full Size Offered: Nothing in app. Received: Offered in person two EVs: Mach E or Ionic 5, took the Mach E and then found out how much of a hassle charging a non tesla is.... |
Status: PC
Location: YUL Booked: intermediate Offered: Dodge Charger or Chevrolet Malibu Received: Chevrolet Malibu LT, 30k km Would've taken the Charger if the back seats went down, since my dad has skis. The Malibu was fine and we won't be using it a lot. It was cheaper for four days than the round-trip shuttle to Mont Tremblant for two of us. Makes me miss my old Malibu MAXX since it was so much better than whatever this is. -J. |
Status: PC
Location: PVD Booked: Intermediate SUV Offered: Dodge Hornet PHEV Received: Jeep Wrangler Willy's PHEV Nothing on the app- super slim pickings. Ended up in a wrangler with 46,000 miles and a desperate need for an alignment. Getting it up to 85 on the mass pike was quite the adventure Should've just taken the hornet. |
Originally Posted by mhd1998
(Post 36915424)
Should've just taken the hornet.
Status: PC Location: BWI Booked: intermediate Offered: Kia Forte (sigh...) Received: picked a new Dodge Hornet R/T hybrid via app I was quite prepared to hate this thing given my prior experiences with Stellantis products, but it seems well-built, solid, rides well for a smallish SUV, and handles more like a sports sedan than a tall station wagon (aka SUV :-) Avis never plugs in their plug-in hybrids, so the battery is completely flat. Despite that, it moves pretty smartly. So far I haven't found a place to charge it. Oh and turns out it's really a rebadged Alfa Romeo Tonale, which explains the verve (and the tight quality compared to local builds; yes I know Alfas have a poor rep as well, but so far no problems) This thing should be selling well, but I think Stellantis has burned their brands in the US. I have only seen a few on the road and it's been for sale for 2-3 years now. They are sitting on dealer lots for over a year in some cases. |
Status: PC
Location: LAX Booked: Premium Offered: Nothing in app. Received: Offered in person Hyundai Sonata Prepaid reservation. They basically had nothing left. They offered me the Jeep Wrangler and made some joke about doors falling off. I politely declined. Took them a long time before finding a Hyundai Sonata with only a couple of hundred miles on the clock. I asked what class it is but the agent tried to avoid the question. She just told me to take it. The contract said "Rented: Premium" and "Charged: Premium". Later on in the app I noticed the Sonata is an intermediate. So I got a two class downgrade. Called CS and they told me that they never guarantee a particular car. Seems that the supervisor I talked to had no idea what he was doing. In the end I convinced him to refund the difference in rates, which was 50USD according to him. Much less in reality... ;) |
Originally Posted by TapioR
(Post 36918638)
Status: PC
Location: LAX Booked: Premium Offered: Nothing in app. Received: Offered in person Hyundai Sonata Prepaid reservation. They basically had nothing left. They offered me the Jeep Wrangler and made some joke about doors falling off. I politely declined. Took them a long time before finding a Hyundai Sonata with only a couple of hundred miles on the clock. I asked what class it is but the agent tried to avoid the question. She just told me to take it. The contract said "Rented: Premium" and "Charged: Premium". Later on in the app I noticed the Sonata is an intermediate. So I got a two class downgrade. Called CS and they told me that they never guarantee a particular car. Seems that the supervisor I talked to had no idea what he was doing. In the end I convinced him to refund the difference in rates, which was 50USD according to him. Much less in reality... ;) The order of lower car classes is pretty consistent across rental agencies:
-J. |
Originally Posted by GW McLintock
(Post 36920215)
The Hyundai Sonata is generally considered a full-size in rental fleets. The Elantra would have been a mid-size.
-J. You're right. I somehow incorrectly remembered F is full size. It said "E" in the app, so full-size. Now when I see my eReceipt, I also see that it says my status is "PREFERRED" even though it's PC. I guess that confirms what others have written, that a European PC status is not recognized in the US. |
I too am forced to use Avis for work - we used to have National, and I really miss it.
That being said, I'm having a better start to the year than some on this thread :p For me all my rentals are Full Size and my status is PC. I usually just take whatever is given to me because I'm not picky (one exception to that rule below): Location: PHX Offered/Received: Kia Telluride Location: CVG Offered/Received: Dodge Ram pickup - low air in one of the tires, but was still about 30 psi and I was very late, and I was only going a few miles, so didn't bother with switching Location: MCO (one way to TPA) Offered/Received: Kia Telluride Location: FNT (one way to DTW) Offered/Received: VW Atlas - when checking in was told "I hope you like it, because only other thing we have is a Ford Transit Van". Smelled like cigarettes, but oh well. Location: DEN Offered: Camry or Sonata or Malibu Requested: An SUV as we were going to the mountains Received: Honda CRV Location: GUC Offered/Received: Genesis GV80 |
Status: PC
Location: PHx Booked: Full Offered: Corolla Cross with 1,000 miles Taken: Same App offered nothing and the preferred counter was 20 people deep, There were a bunch of Hornets, and I would’ve taken one of those if I had the opportunity. The Corolla Cross is loaded with tech at the expense of an anemic 4 banger wedded to a CVT transmission. I say a prayer every time I merge in Phoenix expressway traffic. it’s showing 40 MPG so I guess I have that going for me? |
Originally Posted by rflor
(Post 36925210)
Status: PC
Location: PHx Booked: Full Offered: Corolla Cross with 1,000 miles Taken: Same App offered nothing and the preferred counter was 20 people deep, There were a bunch of Hornets, and I would’ve taken one of those if I had the opportunity. |
Status: PC
Location: YUL Booked: intermediate Offered: new-ish Dodge Charger at counter (no app upgrade possible here) Received: took it. I asked if it had AWD given the snowy forecast. Agent said yes to get rid of me, and it did not, but it seems all cars are required to have winter tires here which it did, so it handled the small flurry just fine. Montréal-area roads are practically lunar what with all the broken pavement and axle-breaking potholes, not to mention the heavy road salt that will melt your car after 5-10 years. I'd never buy a new car if I lived here. |
Originally Posted by born sleepy
(Post 36938567)
Status: PC
Location: YUL Booked: intermediate Offered: new-ish Dodge Charger at counter (no app upgrade possible here) Received: took it. I asked if it had AWD given the snowy forecast. Agent said yes to get rid of me, and it did not, but it seems all cars are required to have winter tires here which it did, so it handled the small flurry just fine. Montréal-area roads are practically lunar what with all the broken pavement and axle-breaking potholes, not to mention the heavy road salt that will melt your car after 5-10 years. I'd never buy a new car if I lived here. -J. |
Status: PC
Location: SMF Booked: Intermediate Offered: No app upgrade available, asked the guy at the counter if I could have something bigger because I had a few co workers with me and without hesitation he gave me a brand new Pacifica with 3 miles on it. Taken: Pacifica |
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