Avis says I drove 19576 miles... in 36 hours
Jun 26, 2022, 10:05 am
#1
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Avis says I drove 19576 miles... in 36 hours
Seriously Avis? Somehow I managed to do almost 550mph for the entire rental period? Apparently somebody had the miles incorrect for the 'out' amount and my receipt says it started at 5 miles, which it was actually almost 19500.
I only drove 112 miles. And they fraudulently charged me for gas also when I returned it full.
I only drove 112 miles. And they fraudulently charged me for gas also when I returned it full.
Jun 26, 2022, 12:00 pm
#2
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Seriously Avis? Somehow I managed to do almost 550mph for the entire rental period? Apparently somebody had the miles incorrect for the 'out' amount and my receipt says it started at 5 miles, which it was actually almost 19500.
I only drove 112 miles. And they fraudulently charged me for gas also when I returned it full.
I only drove 112 miles. And they fraudulently charged me for gas also when I returned it full.
FWIW, I also check the expiration dates on the car's registration and inspection stickers before driving off with the rental vehicle.
Jun 28, 2022, 5:29 am
#3
Join Date: Aug 2000
Location: Stamford, CT - AA Lifetime Plat - 3MM and counting. Mosaic.
Posts: 215
Dispute the charge
By checking the rental history on that vehicle, Avis can tell the real out miles - or within a de minimus number of miles - from the previous rental. Dispute the charge!
Jun 28, 2022, 5:50 am
#4
Join Date: Jan 2014
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You could always try to get into the Guinness Book of World Records...that would have to be a sustained driving record of some sort! ;-)
Jun 28, 2022, 8:41 pm
#5
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Well I had unlimited mileage and I had to call about a bogus fuel charge which they ended up removing, however the rep said they couldn't correct the mileage. Oh well guess its not worth pursuing any further since there is no extra charge.
Jun 28, 2022, 9:51 pm
#6
Join Date: Jul 2006
Posts: 70
I probably told this story but many years ago before express return I rented a car at DCA to return to BWI a few hours later. They had the incorrect mileage when I picked up the car at DCA. When I returned the car to BWI, the ending mileage was about 50 miles less than when I rented it. The counter person was perplexed about the mileage so with a straight face I told her that I drove the car in reverse the entire way.
Jul 10, 2022, 6:50 am
#7
Join Date: Oct 2010
Location: EWR
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Posts: 141
I am arguing with Avis on something similar. I picked up the car from SFO on 6/16 and returned it in LAX on 6/17. When I returned the car at LAX, the check-in agent was busy and asked me to leave the car with keys inside and he will email the receipt. However, the car did not show up as returned and I got a bill for $2,300 approx. This was a pre-paid rental. After several calls and emails, Avis has refund $1,400 and another $200 is promised to be returned.
Thank God I had taken photos of the vehicle at return and also the odo reading.
Thank God I had taken photos of the vehicle at return and also the odo reading.
Jul 11, 2022, 12:25 pm
#8
Join Date: Jul 2011
Posts: 1,131
The car I just returned may have had incorrect mileage as well. The receipt said we drove about 689 miles, where I know we went over 1,100. I think the clerk had transposed two numbers in the mileage the last time it was rented. In our case, the mileage was unlimited, so it didn't affect us.
Oct 2, 2022, 3:56 pm
#9
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Just had another rental with similar observation... but this time the receipt says I drove almost 27000 miles in 22 hours. Amazing their system is so bad with actually tracking their odometers.
Oct 3, 2022, 9:13 am
#10
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Oct 4, 2022, 11:32 am
#11
Join Date: Feb 2007
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In my experience with Avis/Budget, on an unlimited mileage rental they don't care about the mileage at all. I have even had negative miles recorded when returning a car.
