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Thank you for choosing [Brand] - we promise our systems work

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Old Dec 11, 2019, 8:42 am
  #1  
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Join Date: Jun 2013
Posts: 349
Thank you for choosing [Brand] - we promise our systems work



Has anyone else had a hard time getting their amazon credit? I'm not a regular Avis user but did my past 2 rentals with them due to the amazon promotion. Now they are claiming that I "didn't do it right" and that I won't be getting my amazon credit. They require a screenshot of my reservation process. Why would anyone screenshot their reservation process as they are making it? Pretty disappointed in the customer service response - but I suppose if they don't see it in the system then it is what it is.
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Old Dec 11, 2019, 9:31 am
  #2  
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Join Date: Jun 2006
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What Avis AWD (discount code) did your reservation confirmation and/or final receipt show? Note that you can request a receipt from Avis here.
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