Contact Avis for damage if have LDW?
Apr 15, 2019, 5:19 pm
#1
Original Poster
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,421
Contact Avis for damage if have LDW?
My wife's Corolla lost a battle with a parking lot pillar when backing out and there's damage. This is the first time we've ever had damage on a rental vehicle, am I supposed to call Avis? It's fully driveable and since we have the LDW it should be no out of pocket for the loss, I just don't know if we need to alert them only for collisions or any damage.
Apr 15, 2019, 9:32 pm
#2
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,658
If there were no other drivers involved and the car is driveable, you can just deal with it at rental return. As you said, if you have the LDW, you shouldn't have any financial responsibility anyway as long as you weren't violating the terms of the rental contract (and it doesn't sound like you were).