Avis website issues
Oct 13, 2016, 11:02 am
#1
Original Poster
Join Date: Feb 2016
Location: Sarasota, FL
Programs: DL Diamond , Hilton Diamond, IHG Gold, Avis Preferred Plus
Posts: 131
Avis website issues
Anyone else having issues viewing and modifying previously created reservations on the new version of the Avis site? It constantly throws error messages or defaults back to the homes screen for me. Avis reps on the phone seem clueless about it all.
Oct 13, 2016, 11:03 pm
#3
Join Date: Oct 2010
Location: IL
Programs: UA Gold, DL Silver, Hertz PC, Avis Pref+, Accor Silver
Posts: 1,107
I use the Avis European sites. Same problem.
Oct 14, 2016, 10:01 am
#6
Moderator: Avis and Rental Cars
Join Date: Oct 2006
Posts: 8,032
Whenever I try to make a reservation, it says the rate code requires an AWD. But I did put in an AWD and never put in a rate code. Tried many locations with many AWDs and no luck. Booked 3 from Hertz instead of dealing with it.
Oct 19, 2016, 5:56 am
#8
Original Poster
Join Date: Feb 2016
Location: Sarasota, FL
Programs: DL Diamond , Hilton Diamond, IHG Gold, Avis Preferred Plus
Posts: 131
The amount of issues they are having with the new site is downright embarrassing. Must not have done much beta testing before launch.
Nov 10, 2016, 11:32 pm
#9
Join Date: Mar 2005
Location: MDW/ORD and the late lamented Meigs Field...
Programs: UA 1MM Premier 1K, Hilton Gold, Marriott Titanium/ LT
Posts: 1,229
"The rate code you entered requires an Avis World Wide Discount (AWD) number."
I'm getting the above message when I try to use anything but my personal corporate rate. It continues "Please go back and enter your AWD number or remove the rate code you entered." But I had no "rate code" entered, just an AWD.
Costco, AAA, AARP, hotel and airlines numbers (all of which I'm entitled to use) all give the same result! Has anyone run into this or found a work-around? (and how long has the new site been up - I haven't had to rent a car in a while)
Costco, AAA, AARP, hotel and airlines numbers (all of which I'm entitled to use) all give the same result! Has anyone run into this or found a work-around? (and how long has the new site been up - I haven't had to rent a car in a while)
Nov 12, 2016, 12:22 am
#11
Join Date: Mar 2004
Location: Parts Unknown
Programs: DL PM/MM, IHG SA, National EE, Hertz PC, Marriott Silver
Posts: 530
Can anyone get to their "past rentals" .. I can see them on the home page (all but my last one), but when I click to show them, all I see is "0" past rentals.