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-   Avis | Preferred and Budget | Fastbreak (https://www.flyertalk.com/forum/avis-preferred-budget-fastbreak-420/)
-   -   "Forgot" to return key (https://www.flyertalk.com/forum/avis-preferred-budget-fastbreak/1795765-forgot-return-key.html)

belfordrocks Oct 10, 2016 7:12 pm

"Forgot" to return key
 
So I just returned an Avis car to a rental location, and went to the desk, got the return paperwork and everything. In the confusion I guess, the agent forgot to ask me for the keys back and I forgot to give it to him. When I realised it, the location is now closed, so I'll have to hand it back in the morning.

Has anyone had a similar experience before?

Often1 Oct 10, 2016 7:51 pm

Why the quote marks? Does that mean that you intentionally kept the keys?

Either way, if Avis has a spare and they needed the vehicle, you are OK. If they didn't, you may find yourself hit with whatever the extra hour/day charges are until the vehicle is back in service.

I would get back there as early as possible, be apologetic and move on.

belfordrocks Oct 10, 2016 8:14 pm

I went back literally 15 minutes after they closed, and there was nobody at the location. The carpark was completely full though, so I highly doubt they needed the vehicle. I'll go back tomorrow.

IAHtraveler Oct 10, 2016 8:23 pm

Location didn't have a drop box for the key?

satman40 Oct 10, 2016 8:42 pm

It's only a few hundred dollars to get a new key from the dealer...

belfordrocks Oct 11, 2016 1:51 am


Originally Posted by IAHtraveler (Post 27330146)
Location didn't have a drop box for the key?

It did, but as I'm literally staying less than 5 minutes to the location, I'd prefer to deliver it in person in the morning.


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