Avis First, President's Club & Chairman's Club

Old Jul 21, 16, 3:14 pm
  #181  
 
Join Date: Mar 2009
Location: NYC/LA
Programs: AA Pleb, VS Red, SPG Gold, Hertz, Avis, El Mambero De Mucci, PWP Aide to Generalissimo Godot
Posts: 4,569
Any new updates or benefits to the two "secret tiers"?
El_Chiflero is offline  
Old Jul 24, 16, 11:49 am
  #182  
 
Join Date: Jan 2014
Programs: Delta Plat, Avis CC, National Exec,Hertz PC, Ritz Carlton Gold
Posts: 12
Chairman and new avis app

Has any fellow chairman status people used the new Avis app for the exchanging cars? Is it for us how is it? Any reviews- Thanks!
jhokie is offline  
Old Jul 25, 16, 9:04 am
  #183  
Moderator: Avis and Rental Cars
 
Join Date: Oct 2006
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Posts: 7,531
Originally Posted by jhokie View Post
Has any fellow chairman status people used the new Avis app for the exchanging cars? Is it for us how is it? Any reviews- Thanks!
Been assigned nice upgrades before arrival (Lux or Specialty class). When I try to swap with the app, it gives much lesser options for free exchanges (midsize car or small SUV). To upgrade to the same model as I'm in (just a different car), it tries to charge for it. So it'snot optimized for CC in my experience.
IAHtraveler is offline  
Old Jul 29, 16, 12:51 pm
  #184  
 
Join Date: Jul 2015
Location: IAH
Programs: UA 1K, AA EXP, SPG Plat100, Hyatt Diamond, Avis PC, Hertz PC
Posts: 129
Originally Posted by IAHtraveler View Post
Been assigned nice upgrades before arrival (Lux or Specialty class). When I try to swap with the app, it gives much lesser options for free exchanges (midsize car or small SUV). To upgrade to the same model as I'm in (just a different car), it tries to charge for it. So it'snot optimized for CC in my experience.
Ditto for PC. Only "free" options are those in the class size I've booked.
1kIAH is offline  
Old Jul 30, 16, 7:45 pm
  #185  
 
Join Date: Jul 2003
Posts: 1,086
Originally Posted by 1kIAH View Post
Ditto for PC. Only "free" options are those in the class size I've booked.
That's my experience also.
sapman986 is offline  
Old Sep 1, 16, 4:24 pm
  #186  
 
Join Date: Nov 2008
Location: Dallas, TX
Programs: AA EXP, Marriott LT Titanium, Avis Chairman
Posts: 1,280
PSA: The PHX airport location is a stingy miser when it comes to CHM upgrades. They had probably 20+ BMW/Mercedes cars available but would only give me a Taurus, even after going in to talk to nicely ask for an upgrade. I've rented from probably 30+ locations and this is the only one that has ever given me issues (actually, BOS gave me trouble ONE time out of the 40+ times I rented from there). Wonder what's going on over at PHX.
ramalama8 is offline  
Old Sep 2, 16, 9:15 am
  #187  
 
Join Date: Oct 2011
Location: ORD, MKE
Programs: HH Silver, MR Gold, SPG LT Gold, WoH Disco, Avis Pref+, Hertz PC, National EE, Global Entry, TSA Pre
Posts: 698
Originally Posted by ramalama8 View Post
PSA: The PHX airport location is a stingy miser when it comes to CHM upgrades. ... I've rented from probably 30+ locations and this is the only one that has ever given me issues... Wonder what's going on over at PHX.
We rented in PHX for over a decade but first noticed this in Mar 2015. Rented a minivan, they bluntly refused to give us one of the many large SUV's in their lot. Was usually pre-assigned one (or some other worthy upgrade) at most other AVIS locations.
megalab is offline  
Old Sep 2, 16, 6:43 pm
  #188  
Moderator: Avis and Rental Cars
 
Join Date: Oct 2006
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Originally Posted by ramalama8 View Post
PSA: The PHX airport location is a stingy miser when it comes to CHM upgrades. They had probably 20+ BMW/Mercedes cars available but would only give me a Taurus, even after going in to talk to nicely ask for an upgrade. I've rented from probably 30+ locations and this is the only one that has ever given me issues (actually, BOS gave me trouble ONE time out of the 40+ times I rented from there). Wonder what's going on over at PHX.
SAME HERE! In late 2015 on a Premium ressie, the best they would do was a Taurus Limited. They made me pay $25/day to upgrade to an XTS. Next time I was able to get a small SUV (Equinox?) when I asked for an SUV. But definitely no to Explorers or anything else decent.
IAHtraveler is offline  
Old Sep 21, 16, 2:52 pm
  #189  
 
Join Date: Mar 2006
Location: SAN
Programs: DL Silver (MM), Marriott LT Plat, SPG Plat, AA CK, Avis Chairmans
Posts: 1,347
My company just enrolled me in a Chairman's pilot program. I had been a former Hertz guy. But from the benefits that my travel manager sent, this looks like a great program. Anything beyond the stated benefits that I should expect? I read PHX is stingy...any other stingy cities?
yngdiego is offline  
Old Sep 27, 16, 11:25 am
  #190  
 
Join Date: Jul 2011
Programs: AA EXP, DL FO, UA Silver, SPG Plat, Hyatt Diamond, Avis Pres Club
Posts: 398
Any PC experiences out of MSP? Renting weekly and just got PC status. I've been getting such terrible cars up until now... hopefully the grass is greener on the PC side.
dungeonlurker is offline  
Old Oct 5, 16, 7:21 am
  #191  
 
Join Date: May 2012
Location: MSP
Programs: Delta Skymile DM, Marriott Platinum, PC Gold, Avis Chairman's Club, National EE
Posts: 726
Originally Posted by dungeonlurker View Post
Any PC experiences out of MSP? Renting weekly and just got PC status. I've been getting such terrible cars up until now... hopefully the grass is greener on the PC side.
As a Chairman, the offered a Chevy Impala. I looked at them and said really?

They found a Lincoln MKZ.
Teamstone is offline  
Old Oct 12, 16, 1:30 pm
  #192  
 
Join Date: Jul 2011
Programs: AA EXP, DL FO, UA Silver, SPG Plat, Hyatt Diamond, Avis Pres Club
Posts: 398
Originally Posted by Teamstone View Post
As a Chairman, the offered a Chevy Impala. I looked at them and said really?

They found a Lincoln MKZ.
Ha. That's rather depressing. First week I got a Chevy Impala as a PC. Second week I got a Dodge Challenger. Much better than the Toyota Corolla I had before that I suppose. Maybe I should push for more of an upgrade, as a Dodge Challenger is considered either Full Size or Premium, and I was booked into a Full Size - so it's either a one class upgrade (vs the advertised two class) or no upgrade at all.

Then again, I got a VW Beetle (which I refused) and a Toyota Corolla before I got PC status, even on a full size reservation... so I'll take what I can get I suppose.
dungeonlurker is offline  
Old Oct 15, 16, 8:19 am
  #193  
 
Join Date: Mar 2006
Location: SAN
Programs: DL Silver (MM), Marriott LT Plat, SPG Plat, AA CK, Avis Chairmans
Posts: 1,347
I got the chance to try out my first rental as a chairman. First, the bus driver asked if anyone was a Chairman. I identified myself. Another passenger said he rents at LAX all the time and has never seen a chairman. :-) They had my Cadillac waiting for me right where the bus dropped me off.

Upon return, it was a bit more confusing. I dropped off the car, and the guy that checked me in said to wait for someone to drive me to the terminal. But he asked several red shirt people to take me, all of them declined. Two even said they weren't sure what to do with a Chairman. I felt like a Unicorn. A couple of minutes later someone finally knew what to do with me, and drove me to my terminal.

Except for the return situation, I was quite pleased with how I was treated. Chairman seem to be so rare that many of that staff don't know what to do with us.
yngdiego is offline  
Old Oct 15, 16, 9:37 am
  #194  
Moderator: Avis and Rental Cars
 
Join Date: Oct 2006
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Originally Posted by yngdiego View Post
Upon return, it was a bit more confusing. I dropped off the car, and the guy that checked me in said to wait for someone to drive me to the terminal. But he asked several red shirt people to take me, all of them declined. Two even said they weren't sure what to do with a Chairman. I felt like a Unicorn. A couple of minutes later someone finally knew what to do with me, and drove me to my terminal.
Unfortunately, this is quite common. The best return is in DFW. They staple a business card/note to your folder with instructions to call 15 mins before your arrival. They'll be on the lookout for you and can whisk you away quickly. SFO used to do the same but I haven't been here in 2+ years to know if they still do.

Honestly, I think they need a better return policy for CHM. My idea is to use the 4-way flashers upon arrival. The agents can spot you easier and waive you to the proper spot to await a receipt/ride to the terminal. Otherwise, you're often dealing with a flagger that gets very annoyed when you don't get in the middle of a row of returned cars because they cannot see the folder on your dash (not their fault, in dark garages with headlights pointing their way, nobody would readily see the folder). Unless they all adopt the DFW/SFO phone number system.
IAHtraveler is offline  
Old Oct 17, 16, 3:47 pm
  #195  
 
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL FO 1.4MM, Hilton Diamond, IHG Platinum, Avis CHM.
Posts: 7,159
Originally Posted by yngdiego View Post
I got the chance to try out my first rental as a chairman. First, the bus driver asked if anyone was a Chairman. I identified myself. Another passenger said he rents at LAX all the time and has never seen a chairman. :-) They had my Cadillac waiting for me right where the bus dropped me off.

Upon return, it was a bit more confusing. I dropped off the car, and the guy that checked me in said to wait for someone to drive me to the terminal. But he asked several red shirt people to take me, all of them declined. Two even said they weren't sure what to do with a Chairman. I felt like a Unicorn. A couple of minutes later someone finally knew what to do with me, and drove me to my terminal.

Except for the return situation, I was quite pleased with how I was treated. Chairman seem to be so rare that many of that staff don't know what to do with us.
I rent cars from LAX several times a year. I am told they get multiple CHM members per day.

I just ask for a driver when I pull up to drop off the car, and that seems to get the process started easily.

The problem is more on the pickup side where there is inevitably a Caddy or Lincoln waiting for me, and I have to negotiate for something better.

David
DiverDave is offline  

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