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Change to a booking with surprising outcome

Change to a booking with surprising outcome

Old Mar 18, 2021, 10:41 am
  #1  
Original Poster
 
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,203
Change to a booking with surprising outcome

Hi,
contacted LM yesterday to see if I can change a miles ticket on LH to an earlier date (as their Covid rules posted seem to be for paid tickets)
They said they could do it at no cost. I asked about a different routing (same Airline and Start/End but more convenient times for me) and they said asked supervisor cant do as I already spend a lot of time I just moved it to an earlier date.
soon afterward I got the eticket via email.
today I discover that both bookings seem to be active/confirmed as if he just booked another ticket and forgot to cancel the original one.
is that how LM usually works? Will the original booking eventually be cancelled or is the system so bad that I got a free ticket?
blitzen is online now  
Old Mar 19, 2021, 5:53 am
  #2  
 
Join Date: Oct 2011
Posts: 3,835
Originally Posted by blitzen
Hi,
contacted LM yesterday to see if I can change a miles ticket on LH to an earlier date (as their Covid rules posted seem to be for paid tickets)
They said they could do it at no cost. I asked about a different routing (same Airline and Start/End but more convenient times for me) and they said asked supervisor cant do as I already spend a lot of time I just moved it to an earlier date.
soon afterward I got the eticket via email.
today I discover that both bookings seem to be active/confirmed as if he just booked another ticket and forgot to cancel the original one.
is that how LM usually works? Will the original booking eventually be cancelled or is the system so bad that I got a free ticket?
Your older booking may show as confirmed but without an eticket.
mlqsko is offline  
Old Mar 19, 2021, 7:19 am
  #3  
Original Poster
 
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,203
Originally Posted by mlqsko
Your older booking may show as confirmed but without an eticket.
just checked on LH.com and both bookings have an e-ticket number .... oh well lets wait and see
blitzen is online now  

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