Airlines not bookable online
#1
Original Poster
Join Date: Jan 2008
Location: 14.66m NbW of PHL
Programs: HH Diamond
Posts: 848
Airlines not bookable online
Does anyone have a list of airlines which cause LifeMiles to flip out at the booking screen?
Trying to book BKK-US for next May and it fails on multiple itineraries, the one similarity being Thai on each. Is there a known issue with TG itineraries?
I had the same issue last year with Air Canada. It's the generic error message that says to email them, after inputting passenger names.
Trying to book BKK-US for next May and it fails on multiple itineraries, the one similarity being Thai on each. Is there a known issue with TG itineraries?
I had the same issue last year with Air Canada. It's the generic error message that says to email them, after inputting passenger names.
#2
Original Poster
Join Date: Jan 2008
Location: 14.66m NbW of PHL
Programs: HH Diamond
Posts: 848
BKK-EWR also fails with Ethiopian (via ADD):
We're sorry! we could not process your request, try again. If the problem persists contact our Call Center (option 3) or send us an email to [email protected]
E2.1 13452533220 09/09/2020 13:23:54
We're sorry! we could not process your request, try again. If the problem persists contact our Call Center (option 3) or send us an email to [email protected]
E2.1 13452533220 09/09/2020 13:23:54
#3
Join Date: Oct 2016
Programs: Alaska Gold 75K, Southwest A-List, United MileagePlus Gold, Marriott/SPG Platinum
Posts: 59
I am having the same problem with United and TAP Portugal business class awards... tried multiple different dates and routings and all end up with the same error message you described after the passenger screen.
#5
Original Poster
Join Date: Jan 2008
Location: 14.66m NbW of PHL
Programs: HH Diamond
Posts: 848
Now any J availability I found has all gone. Still appears under other *A carriers. Can't complain as I have got great value flying in F before with LifeMiles, but not being able to just book an award you see is pretty useless. I will be using the miles I have (if I can) and not using it again.
#7
Join Date: Mar 2004
Location: Boston, MA
Programs: NWA WorldPerks, UA Mileage Plus & CX Marco Polo
Posts: 129
I was just thinking the other day that a thread with routes that either can / cannot be booked with LM would be helpful.
I know there is a "post your successful reservations thread" but more along the lines of what people see for various routes and comparing them
Yesterday I was looking for HKG-YVR on AC and noticed that there is not a single seat available for the full schedule. It would be useful to know if that route has never been bookable, etc.
I know there is a "post your successful reservations thread" but more along the lines of what people see for various routes and comparing them
Yesterday I was looking for HKG-YVR on AC and noticed that there is not a single seat available for the full schedule. It would be useful to know if that route has never been bookable, etc.
#8
Original Poster
Join Date: Jan 2008
Location: 14.66m NbW of PHL
Programs: HH Diamond
Posts: 848
#9
Original Poster
Join Date: Jan 2008
Location: 14.66m NbW of PHL
Programs: HH Diamond
Posts: 848
To test whether the site crashes on booking I've gone to the final stage on a couple of them, without booking. Then returning to the homepage.
Each time, upon searching again, availability has vanished. Is this because the seats have been taken out of the inventory after going to the "end" of the booking? If so, any idea how long before they return?
Super frustrating site to use!
Each time, upon searching again, availability has vanished. Is this because the seats have been taken out of the inventory after going to the "end" of the booking? If so, any idea how long before they return?
Super frustrating site to use!
#11
Original Poster
Join Date: Jan 2008
Location: 14.66m NbW of PHL
Programs: HH Diamond
Posts: 848
#12
Join Date: Feb 2017
Posts: 222
Did they indicate it was possible at least? I know for a fact I won’t be able to accomplish anything through email but I’m curious if they are at least “willing”. Before covid the call center in both English and Spanish was adamant that they could only book what I could see online and they couldn’t build an itinerary.
#13
Original Poster
Join Date: Jan 2008
Location: 14.66m NbW of PHL
Programs: HH Diamond
Posts: 848
Did they indicate it was possible at least? I know for a fact I won’t be able to accomplish anything through email but I’m curious if they are at least “willing”. Before covid the call center in both English and Spanish was adamant that they could only book what I could see online and they couldn’t build an itinerary.
#14
Original Poster
Join Date: Jan 2008
Location: 14.66m NbW of PHL
Programs: HH Diamond
Posts: 848
I have been searching most of the last day or so for itineraries (including going past the stage of normal website fail)...and they all went through.
Finally, after deciding on one, I pull the trigger and decide to book...BOOM! Error! You couldn't write it
Finally, after deciding on one, I pull the trigger and decide to book...BOOM! Error! You couldn't write it
#15
Join Date: Feb 2017
Posts: 222
Did you try calling? I’m curious if they’re only allowing economy bookings at this point.