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Old Mar 6, 2019, 6:55 pm
  #16  
 
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,738
Originally Posted by GASUG
I still can't see this information on the Lifemiles website. However, it's available on the Android app though, if this helps.
Lucky you, I log in on the app and it never finishes loading the home page. Running latest Android 9, but no dice after several tries. Anyways, it's LM so no shocker here.
demue is online now  
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Old Mar 6, 2019, 7:20 pm
  #17  
 
Join Date: Jan 2005
Location: Melbourne, Australia
Programs: Flying: VA; Buying: AA, AS, AV, BA, UA!
Posts: 2,349
Originally Posted by GASUG
However, it's available on the Android app though, if this helps.
Where? I've tried cycling through the screens that the LM button shows. Any other menu items. Don't see it?
wheresmybagba is offline  
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Old Mar 7, 2019, 7:14 am
  #18  
 
Join Date: May 2010
Posts: 724
Originally Posted by demue
Lucky you, I log in on the app and it never finishes loading the home page. Running latest Android 9, but no dice after several tries. Anyways, it's LM so no shocker here.
I borrowed a friends phone to check on the android app as well, no dice. No expiration date listed anywhere. Well either 104,000 miles will expire this month or not...
longleaf is offline  
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Old Mar 7, 2019, 11:26 am
  #19  
 
Join Date: Dec 2008
Location: Glasgow, Scotland.
Posts: 87
Originally Posted by wheresmybagba
Where? I've tried cycling through the screens that the LM button shows. Any other menu items. Don't see it?

Apologies, as it turns out I was looking at the Avianca app as opposed to the Lifemiles app. Sorry for the confusion.
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Old Mar 7, 2019, 2:58 pm
  #20  
 
Join Date: Jan 2005
Location: Melbourne, Australia
Programs: Flying: VA; Buying: AA, AS, AV, BA, UA!
Posts: 2,349
Originally Posted by GASUG
Apologies, as it turns out I was looking at the Avianca app as opposed to the Lifemiles app. Sorry for the confusion.
Aha...yes, thanks!


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Old Mar 8, 2019, 9:00 pm
  #21  
 
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,738
^ That worked.
demue is online now  
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Old Mar 11, 2019, 7:59 am
  #22  
 
Join Date: Aug 2017
Programs: FLYINGBLUE Gold QRPC Gold OMAN SINDBAD Gold
Posts: 408
I also get an expiration month on the Avianca app... Which doesn't make sense.

My last flight credit activity was May 2018 and my last purchase of miles November 2018, still the app shows an expiry date as of February 2020....

Should be October 2019 according to the new rules..
Alfredbali is offline  
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Old Mar 11, 2019, 10:26 am
  #23  
 
Join Date: Jan 2016
Location: Medellín
Programs: LH SEN | UA 1K
Posts: 77
call themand have it corrected
schlang is offline  
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Old Mar 18, 2019, 7:34 pm
  #24  
 
Join Date: Sep 2011
Posts: 71
If I transfer from Marriott to Lifemiles, will that reset the expiration date according to the new rules?
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Old Mar 19, 2019, 1:24 pm
  #25  
 
Join Date: Dec 2005
Location: Somewhere between EZE , MAD and GLA
Programs: IB , BA , AA , LATAM
Posts: 865
I made a purchase of 1,000 miles online today and it updated my balance straight away
malagajohn is offline  
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Old Mar 20, 2019, 9:22 pm
  #26  
 
Join Date: Feb 2001
Programs: IHG Diamond, HH Diamond, BW Diamond Select, Accor Silver, Marriott Gold
Posts: 4,227
Same for the web site. Log in to avianca.com and it lists your accrued miles and expiry date.
Kremmen is offline  
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Old Mar 23, 2019, 2:28 pm
  #27  
 
Join Date: Jul 2010
Programs: UA, AA, SPG, HH
Posts: 672
Originally Posted by Alfredbali
I also get an expiration month on the Avianca app... Which doesn't make sense.

My last flight credit activity was May 2018 and my last purchase of miles November 2018, still the app shows an expiry date as of February 2020....

Should be October 2019 according to the new rules..
Did you ever follow up with LM customer service to have them look into this? If so, what was the outcome?
HoKo is offline  
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Old Mar 31, 2019, 11:03 pm
  #28  
 
Join Date: Sep 2011
Posts: 71
Originally Posted by kantscholar
If I transfer from Marriott to Lifemiles, will that reset the expiration date according to the new rules?
Does anyone know the answer to this? Does one of these transfers reset the clock?
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Old May 15, 2019, 1:57 pm
  #29  
 
Join Date: Nov 2011
Location: San Francisco, CA
Programs: UA Gold, Hyatt Globalist
Posts: 68
Originally Posted by RTWFF
https://onemileatatime.com/lifemiles-expiration-policy/
- easy enough to find via a Google search
It would seem that purchasing miles should reset the expiration clock, but I just made a LM purchase and my miles are still set to expire in a few months. Any ideas?
MillValleyMom is offline  
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Old May 16, 2019, 7:26 am
  #30  
 
Join Date: Nov 2011
Location: San Francisco, CA
Programs: UA Gold, Hyatt Globalist
Posts: 68
Originally Posted by MillValleyMom
It would seem that purchasing miles should reset the expiration clock, but I just made a LM purchase and my miles are still set to expire in a few months. Any ideas?
Thought I’d close the loop on my own question. Purchasing miles does extend the expiration date, but it takes a day for this to take effect.
ihispanic and cuthroat like this.
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