LifeMiles Can't Book Air China
Oct 5, 2017, 2:26 pm
#76
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,405
Hi all, just an update here. I did manage to book a sector on Air China via the screenshot method. When I started searching a week or so ago (using the old interface), I saw availability. Subsequently, it was not available using the new interface as Air China is not even on the drop down menu. Now that LM is back to using the old interface, I managed to find it for my booking, created via the screenshot method. It works!
Nov 27, 2017, 11:33 pm
#77
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,763
Today, I booked a LAX-KHG award for April in F. Ticketed without any problems, even though UA was not showing availability on the same flights.
I'll give CA a call tomorrow to confirm that the ticket looks good on their end. I'm really nervous that the ticket will end up cancelled or unconfirmed somehow (haven't had a smooth CA redemption yet), but there's no other way to get to KHG so I had to take my chances.
I'll give CA a call tomorrow to confirm that the ticket looks good on their end. I'm really nervous that the ticket will end up cancelled or unconfirmed somehow (haven't had a smooth CA redemption yet), but there's no other way to get to KHG so I had to take my chances.
Nov 28, 2017, 11:59 pm
#78
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,757
Today, I booked a LAX-KHG award for April in F. Ticketed without any problems, even though UA was not showing availability on the same flights.
I'll give CA a call tomorrow to confirm that the ticket looks good on their end. I'm really nervous that the ticket will end up cancelled or unconfirmed somehow (haven't had a smooth CA redemption yet), but there's no other way to get to KHG so I had to take my chances.
I'll give CA a call tomorrow to confirm that the ticket looks good on their end. I'm really nervous that the ticket will end up cancelled or unconfirmed somehow (haven't had a smooth CA redemption yet), but there's no other way to get to KHG so I had to take my chances.
Last edited by pushmyredbutton; Nov 29, 2017 at 12:12 am
Nov 29, 2017, 9:11 am
#79
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,763
slightly off-topic, but I just returned from KHG on Air China award flights; everything ended up ok in the end but be extremely vigilant about schedule changes to KHG. My CA flight ended up being removed from the schedule without notification and the staff at airports in that part of China leave a lot to be desired, since they don’t work for the airline and instead for Xinjiang Airport Group.
Jan 25, 2019, 12:17 pm
#82
Join Date: Jan 2000
Location: Tempe,Az,USA
Posts: 467
Air China Manual Booking
I resently had a problem booking Air China First class for my aunt from LAX - PEK,
The Lifemiles web site showed available, but I constantly received error messages.
With a few emails to Lifemiles support the reservation was confirmed by Lifemiles with EXCELLENT customer service.
I was presently surprised!
The Lifemiles web site showed available, but I constantly received error messages.
With a few emails to Lifemiles support the reservation was confirmed by Lifemiles with EXCELLENT customer service.
I was presently surprised!
Jan 25, 2019, 1:21 pm
#83
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,405
I resently had a problem booking Air China First class for my aunt from LAX - PEK,
The Lifemiles web site showed available, but I constantly received error messages.
With a few emails to Lifemiles support the reservation was confirmed by Lifemiles with EXCELLENT customer service.
I was presently surprised!
The Lifemiles web site showed available, but I constantly received error messages.
With a few emails to Lifemiles support the reservation was confirmed by Lifemiles with EXCELLENT customer service.
I was presently surprised!
Jan 25, 2019, 2:33 pm
#85
Join Date: Feb 2007
Location: Sydney, Australia
Programs: UA, QF, VS, AA, US, HH, SPG
Posts: 974
For anyone else in a similar situation... we recently booked a bunch of Air China tickets between China and USA. Got the same error message. But selecting 'Air China' from the drop down box of airlines (rather than 'smart search') allowed the booking to go through to the payment page.