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LM Newbie Lounge: Ask your Questions Here (Flame Free)

Old May 21, 14, 8:31 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Coronawiki (March 2020)
Does anyone know if Lifemiles will waive cancellation fees for an award ticket due to COVID-19 concerns?
Unfortunately, barring an outright flight cancellation, Lifemiles will not waive cancel fees.
Just pay the $200 as a "self caution fee". (nobody is actually preventing you the passenger from flying as you booked).
In the future, it would be wise to invest in travel insurance.
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Transferring Amex MR points will extend expiration of LM. Post #906 confirms this. Expiration date updates overnight, so wait 24 hours after the transferred miles have posted to LM.


LifeMiles' Star Alliance Award Chart

Cash & Miles redemptions: the price per mile purchased during award booking varies significantly depending on how many miles are purchased. The "sweet spots" are between 38% and 58% of the total mileage required, where miles are purchased for 1.5 cents. See here for some examples.

Beware of Cabotage: LifeMiles has been known to issue tickets that constitute Cabotage, and at least one instance of denied boarding has been reported, stranding the passenger. An example is travel on Avianca from LAX to SJU (via SAL/BOG). For additional information see the WIKI of this thread.

https://www.lifemiles.com/eng/abo/wnb/wnbtercond.aspx
Miles Expiration Policy valid from April 15th , 2018.
  1. Any miles accrual transaction in a members account in the Program extends the validity of the miles in the account of such member for a term of twelve (12) months from the date of such accrual of miles. Other transactions that may affect the balance of miles in a members account, including redemption transactions, will have no effect on them and will not extend the validity of the miles in such account. This general rule will have the following exceptions that extend the validity of such miles in the account of such member for twenty-four (24) months from the date of such accrual: (i) any accrual of miles in a members account with an Elite Status at the time of the accrual; (ii) any accrual of miles derived from a cobranded credit or debit cards under the LifeMiles brand.
  2. ......the following accrual activities do not extend the validity of the miles in the members account: 1) the birthday bonus or any other miles bonus that may be given by the LifeMiles Program and LifeMiles LTD so establishes.; 2) the migration of points or miles from other loyalty programs to the LifeMiles Program made as a consequence of the union of both loyalty programs or the migration of one member from another loyalty program to the LifeMiles Program; and 3) the merger of accounts of the LifeMiles Program, including those derived from a members duplicate accounts.
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LM Newbie Lounge: Ask your Questions Here (Flame Free)

Old Jul 25, 23, 3:03 am
  #1156  
 
Join Date: Jul 2003
Location: SJC
Programs: AAdvantage 2MM+ Lifetime PLT; BA, CO, UA, US; SPG; HHonors Gold
Posts: 739
Originally Posted by mlqsko
Why would anyone credit to LM when they sell their miles so regularly and so cheaply?
Because I thought it would be 200% and everyone else was 100% (missed Aeroplan 150%), and even if they sell them cheaply the lowest I've seen is $0.013 or so and I don't value any other airline at 2.6 cents.
rj123456 is offline  
Old Jul 25, 23, 10:28 am
  #1157  
 
Join Date: Oct 2010
Location: USA
Programs: DL PM - IC RA - HHonors Gold - Hertz Gold - AA - US - CO - Choice Privileges
Posts: 1,542
Originally Posted by Oblix
What's the best course of action to book a flight sequence that does not show up on LM but appears on UA/Aeroplan/ANA/etc.

I.e USA-FRA-VCE via LH, but LM is only giving me the option with the shortest layover when UA/Aeroplan lets me select 3-4 different layover durations.

I know people have mentioned the screenshot method, but I am worried staff will not respond in time.

I would greatly appreciate any insight. Thank you!
You answered your own question. The lack of a timely response highlights the limitations of LifeMiles. The options on the website are the only options. The screenshot method is to address situation in which A-B and B-C are available on the website, but A-B-C isn't. The screenshot method doesn't address layover options, or lack of.

I have never used the screenshot method. Hard to imagine sorting out the award and the associated payment via customer service. The last cancellation was a 4 week ordeal with daily calls of no purpose. I never imagined handing over $200 wouldn't be an easy process. I never did receive the refund for the taxes and fees.

Last edited by view-with-a-room; Jul 29, 23 at 11:34 pm
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Old Jul 29, 23, 11:02 am
  #1158  
 
Join Date: Jul 2016
Programs: A3 *G
Posts: 160
Hello everyone, first timer on Avianca here. I will need to take 4/5 flights in Colombia soon and I would like to understand how the various XS/S/M/L fares match to the actual ticketed fare letter. I am on A3's program and I would like to understand how many miles I will get with each ticket. Is there a conversion table somewhere? As of today I am checking AMEX travels or Expedia to guess the fare letter but maybe there's a better way. Thanks a lot
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Old Sep 15, 23, 1:41 pm
  #1159  
 
Join Date: Nov 2006
Location: ORD & CMH
Programs: UA, SPG, Hyatt, Club Carlson, Avis
Posts: 32
Question about LifeMile credit card transfer partners. According to the LifeMile site, they just started a 15% transfer bonus on miles imported from Capital One Venture. It says it began today and runs until 9/30; however, when I goto my Capital One account, I do not see any mention of this bonus, does this just happen? It is done on the side of LifeMiles? Last month, American Express had a similar transfer bonus, and the AmEx portal actually mentioned the bonus. Perhaps it just has not yet been updated on the side of Capital One?

UPDATE: Yep, I can confirm the bonus happened instantly despite no mention of the bonus on the Capital One site. The next day (9/16) I transferred and received the expected bonus!



Last edited by djc205; Sep 16, 23 at 6:03 am
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Old Sep 15, 23, 8:22 pm
  #1160  
Moderator: Travel Buzz
 
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,078
Originally Posted by djc205
Question about LifeMile credit card transfer partners. According to the LifeMile site, they just started a 15% transfer bonus on miles imported from Capital One Venture. It says it began today and runs until 9/30; however, when I goto my Capital One account, I do not see any mention of this bonus, does this just happen? It is done on the side of LifeMiles? Last month, American Express had a similar transfer bonus, and the AmEx portal actually mentioned the bonus. Perhaps it just has not yet been updated on the side of Capital One?
Yes, Life Miles will post the bonus points.
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StartinSanDiego is offline  
Old Oct 19, 23, 3:49 pm
  #1161  
 
Join Date: Aug 2019
Posts: 9
Hi everyone!

i am new with LM and read about wrong TG Award? I am seeing availability ZRH-BKK-CGK in Aug, but United as an example doesn't show it. Before i buy LM Miles with the current Discount, is this award to be trusted? Additionally i see TK Awards (also visible on Aeroplan) so i assume it is more trustworthy?

Thanks for the help and kind regards
Weltrekord is offline  
Old Oct 19, 23, 5:51 pm
  #1162  
 
Join Date: Feb 2001
Programs: IHG Diamond, HH Diamond, BW Diamond Select, Accor Silver, Marriott Gold
Posts: 4,183
Originally Posted by Weltrekord
i am new with LM and read about wrong TG Award? I am seeing availability ZRH-BKK-CGK in Aug, but United as an example doesn't show it. Before i buy LM Miles with the current Discount, is this award to be trusted? Additionally i see TK Awards (also visible on Aeroplan) so i assume it is more trustworthy?
You can probably trust it as much as anything on LM. I redeemed a TG award a while back that didn't show on UA. UA's site doesn't seem to have TG as far out as LM is getting them.
Kremmen is offline  
Old Oct 19, 23, 10:29 pm
  #1163  
 
Join Date: Oct 2010
Location: USA
Programs: DL PM - IC RA - HHonors Gold - Hertz Gold - AA - US - CO - Choice Privileges
Posts: 1,542
Originally Posted by Weltrekord
Hi everyone!

i am new with LM and read about wrong TG Award? I am seeing availability ZRH-BKK-CGK in Aug, but United as an example doesn't show it. Before i buy LM Miles with the current Discount, is this award to be trusted? Additionally i see TK Awards (also visible on Aeroplan) so i assume it is more trustworthy?

Thanks for the help and kind regards
I booked SAS on LifeMiles to / from Sweden last Spring without issue. United didn't show availability. Just because it isn't on United doesn't mean it isn't on LifeMiles.

But if you are purchasing LifeMIles with a specific itinerary in mind, you are most likely goign to be disappointed. LifeMiles is fun as you can buy miles cheap and easy and then work for day, weeks, months to find interesting itineraries. I never in wildest dreams thought about going to Sweden, as an example...
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Old Oct 20, 23, 3:14 am
  #1164  
 
Join Date: Aug 2019
Posts: 9
I did find flights to get there and come home and would buy the miles accordingly. I just want to avoid buying them and after buying them, getting an error message... Or is this the gamble. i have to take with LM?
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Old Oct 20, 23, 9:32 am
  #1165  
 
Join Date: Oct 2010
Location: USA
Programs: DL PM - IC RA - HHonors Gold - Hertz Gold - AA - US - CO - Choice Privileges
Posts: 1,542
Originally Posted by Weltrekord
I did find flights to get there and come home and would buy the miles accordingly. I just want to avoid buying them and after buying them, getting an error message... Or is this the gamble. i have to take with LM?
yes it is a gamble...

Nothing ventured, nothing gained.

Same issue with the other airline loyalty programs. Endless phantom JAL flights on AA.
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Old Nov 24, 23, 11:23 am
  #1166  
 
Join Date: Jun 2014
Location: DUB, CPH
Programs: SK, LH
Posts: 400
any LifeMiles sale going on that is worth a buy?
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Old Nov 24, 23, 5:10 pm
  #1167  
 
Join Date: Feb 2001
Programs: IHG Diamond, HH Diamond, BW Diamond Select, Accor Silver, Marriott Gold
Posts: 4,183
Originally Posted by bittihuduga
any LifeMiles sale going on that is worth a buy?
165% bonus through OMAAT at present.
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Kremmen is offline  
Old Nov 25, 23, 5:40 am
  #1168  
 
Join Date: Jun 2014
Location: DUB, CPH
Programs: SK, LH
Posts: 400
Originally Posted by Kremmen
165% bonus through OMAAT at present.
probably won't get better than this offer
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Old Nov 29, 23, 3:41 pm
  #1169  
 
Join Date: Feb 2003
Location: SFO or OAK
Programs: AA 1MM GLD, Hertz #1 Gold, bunch of other programs w/no status
Posts: 1,416
I am a LM newbie and have never booked an award before. Zero miles in the account, but plenty of MR points ready to transfer. I'm seeing award availability for a one-way flight I'd like to book: JFK-GVA-FRA all on LX, in J. I see the same availability on UA's site. However, when I select the flights on LM, I get an error message stating "We're sorry, but we're unable to process your request" with no further info. I realize I have no miles in the account, but if I select other flight options, such as LH in Y, I at least get a message stating I don't have enough miles, not the other cryptic message I see when I select the LX flights. Is this typical? I don't want to transfer points and not be able to book the flights.
mangoMan is offline  
Old Nov 29, 23, 3:44 pm
  #1170  
 
Join Date: Sep 2016
Posts: 265
i just booked a LH flight via lifemiles. How do I see the ticket number on LH? just want to confirm it was fully ticketed. I was able to select seats on LH
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