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LM Newbie Lounge: Ask your Questions Here (Flame Free)

LM Newbie Lounge: Ask your Questions Here (Flame Free)

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Old Apr 3, 18, 3:31 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: Tokyoite
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LifeMiles' Star Alliance Award Chart

Cash & Miles redemptions: the price per mile purchased during award booking varies significantly depending on how many miles are purchased. The "sweet spots" are between 38% and 58% of the total mileage required, where miles are purchased for 1.5 cents. See here for some examples.

Beware of Cabotage: LifeMiles has been known to issue tickets that constitute Cabotage, and at least one instance of denied boarding has been reported, stranding the passenger. An example is travel on Avianca from LAX to SJU (via SAL/BOG). For additional information see the WIKI of this thread.

https://www.lifemiles.com/eng/abo/wnb/wnbtercond.aspx
Miles Expiration Policy valid from April 15th , 2018.
  1. Any miles accrual transaction in a member´s account in the Program extends the validity of the miles in the account of such member for a term of twelve (12) months from the date of such accrual of miles. Other transactions that may affect the balance of miles in a member’s account, including redemption transactions, will have no effect on them and will not extend the validity of the miles in such account. This general rule will have the following exceptions that extend the validity of such miles in the account of such member for twenty-four (24) months from the date of such accrual: (i) any accrual of miles in a member´s account with an Elite Status at the time of the accrual; (ii) any accrual of miles derived from a cobranded credit or debit cards under the LifeMiles brand.
  2. ......the following accrual activities do not extend the validity of the miles in the member´s account: 1) the birthday bonus or any other miles bonus that may be given by the LifeMiles Program and LifeMiles LTD so establishes.; 2) the migration of points or miles from other loyalty programs to the LifeMiles Program made as a consequence of the union of both loyalty programs or the migration of one member from another loyalty program to the LifeMiles Program; and 3) the merger of accounts of the LifeMiles Program, including those derived from a member´s duplicate accounts.
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Old Feb 14, 19, 6:34 pm
  #811  
 
Join Date: Aug 2014
Posts: 221
Originally Posted by ChrisTuff View Post
I think only when booking Avianca it got more expensive. On Star Alliance flights still possible to get the price per 1000 Miles down to $15. So I suppose either a bug or Star Alliance flights will follow soon.
Mine was a star alliance only flight

32500 miles for over $700 USD - this was through the call centre
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Old Feb 14, 19, 7:35 pm
  #812  
 
Join Date: Feb 2012
Location: Amsterdam
Programs: A3, AC, SQ, BA, OZ, LX, TK
Posts: 741
Originally Posted by mlqsko View Post
You are entitled to one extra piece if *A Gold.

https://www.staralliance.com/en/recognitionExtra Baggage Allowance

You can take an extra 20 kg (44 pounds) where the weight concept applies or an extra piece where the piece concept applies.

Some airlines do not offer this benefit on individual flights but only on connecting Star Alliance flights. Within Europe on "Light" fares offered by Lufthansa, Austrian & SWISS, "Check&Go" fares offered by Brussels Airlines and “Go light” fares offered by SAS as well as on “Seat” fares offered by Air New Zealand, the extra baggage allowance is not offered.

In theory, yes. However, the Star Alliance rules are more like suggestions and considering the Avianca website contradicts this, I certainly wouldn't rely on that. Air New Zealand, for instance, does not give business class passengers an extra bag for being *G. So I was just hoping someone had actual experience with this situation to know what Avianca's policy was.
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Old Feb 14, 19, 9:38 pm
  #813  
 
Join Date: Oct 2011
Posts: 2,993
Originally Posted by AlwaysFlyStar View Post
Air New Zealand, for instance, does not give business class passengers an extra bag for being *G. So I was just hoping someone had actual experience with this situation to know what Avianca's policy was.
Kia ora, in order to comply with Star Alliance core values, we've made a slight amendment to the checked baggage allowance for Star Gold customers when travelling in Business Premier or Business Class. Star Gold members are entitled to 1 additional standard piece of checked baggage without charge, where the ticketed itinerary has 2 or more Star Alliance airlines. MJ
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Old Feb 15, 19, 12:47 am
  #814  
 
Join Date: Feb 2012
Location: Amsterdam
Programs: A3, AC, SQ, BA, OZ, LX, TK
Posts: 741
Right, but that is for tickets involving more than 1 airline. I was not asking about that. Star Gold status no longer gives an extra bag unless the airline chooses to or there are more than 1 *A airlines involved in the ticket. Most airlines, however, still do give Star Gold that benefit so I was asking if Avianca does as well or not.
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Old Feb 15, 19, 1:53 am
  #815  
 
Join Date: Oct 2011
Posts: 2,993
Originally Posted by AlwaysFlyStar View Post
Right, but that is for tickets involving more than 1 airline. I was not asking about that. Star Gold status no longer gives an extra bag unless the airline chooses to or there are more than 1 *A airlines involved in the ticket. Most airlines, however, still do give Star Gold that benefit so I was asking if Avianca does as well or not.
Why don't you contact them and ask to be on the safe side.
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Old Mar 4, 19, 10:31 am
  #816  
 
Join Date: Mar 2019
Posts: 2
Advance Seat Assignment on AV with AV miles in Economy

Does anyone know if you can get advanced seat assignments on an AV award booking on AV in economy, or do you have to wait until 24 hours before departure to get seats?

I am looking to book a one-way award ticket on an AV flight from JFK to CTG nonstop in Economy using Lifemiles. I am travelling with a young child and would like the certainty of adjacent seats ahead of time, but I cannot find any details on the website about whether I can get an advanced seat assignment, or if I have to wait until 24 hours before the flight to get seats. Unfortunately, 2 calls to Lifemiles ended up with very long hold times and 2 different answers. I would like to know this before transferring miles to AV (and cannot start a dummy booking to check without sufficient miles already being in the account).

There are two prices offered for this flight in economy -- "Economy on Sale" for 17.5k miles, and "Economy" for 23k. Happy to pay the 23k miles if that's what it takes.

Thanks for any help
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Old Mar 5, 19, 5:37 pm
  #817  
 
Join Date: Mar 2019
Posts: 2
Answering my own question above. I used Lifemiles to purchase the cheaper "Economy on Sale" seat and was able to immediately call and get an assigned seat, for free. The only difference between "Economy on Sale" and "Economy" seemed to be the change fee.
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Old Mar 6, 19, 5:44 am
  #818  
 
Join Date: Mar 2017
Programs: Miles and More FTL; BA Exec Club Blue
Posts: 55
Hi. This is less a Life Miles question and more a general Avianca question, but hoping I can get some help somewhere. The Avianca website does not work at all for me when trying to search for flights and make bookings. It sets my location as Europe, which is fine, but when I put in the names of the airports and flight dates it simply does not let me search for flights. In my case I am looking for a multi-city BOG-SMR then MDE-BOG. The website doesn't even recognise the airports. I've tried on all browsers and the same issue appears. I also can't change the language/location from English to Spanish/Colombia. I've also tried searching for one way flights and round trips and nothing works. It doesn't even begin the search.

Is anyone else experiencing similar issues or know a work around?

Thanks
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Old Mar 10, 19, 1:29 pm
  #819  
 
Join Date: Feb 2014
Location: BWI
Programs: *A silver, Club Carlson Gold, Hilton Gold
Posts: 254
Booking on SQ

Hi all,

I'm currently looking for Jan/Feb 2020 award space from US - Australia. SQ has many dates with 2 award tickets in business, but they aren't showing up in my Lifemiles search. I know that SQ seems blocked using United right now, but has that extended to this program as well?

Thanks!
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Old Mar 11, 19, 4:55 am
  #820  
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Join Date: Sep 2003
Programs: BA Gold, EY Gold, HH Diamond, IHG Plat, Fairmont Platinum
Posts: 11,234
Originally Posted by MarcusBWI View Post
Hi all,

I'm currently looking for Jan/Feb 2020 award space from US - Australia. SQ has many dates with 2 award tickets in business, but they aren't showing up in my Lifemiles search. I know that SQ seems blocked using United right now, but has that extended to this program as well?

Thanks!
Where are you seeing these 2 seats? On SQ.com? As they have seats open to their FF programs which do not show up elsewhere. Also remember very rarely do you see long haul (non Asian) SQ award seats on LM.
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Old Mar 11, 19, 5:01 pm
  #821  
 
Join Date: Mar 2019
Programs: Delata, Copa, Avianca
Posts: 1
Hola a todos,
I'm a former frequent flyer, and I've just accepted a new job that's going to make me a frequent flyer again. I've just started researching, but so much has changed. I'm trying to establish a reasonable points/status strategy before they send me on my first trip... so here's where I'm at, and hopefully this makes sense.

I'm based in Ecuador, and the bulk of my flights will be to Europe and the USA. I'll also have a few regional trips in S. America. I'm looking at Star Alliance, as the airport I'm closest to (MEC) only has Avianca (LM) as an option. International flights leave out of GYE (3 hr drive) and UIO (8 hr drive, or 1 hr flight out of MEC) Star alliance partners seem to also fly most places I'll be going, and Copa is also included in Star Alliance. I usually fly Copa on trips to the US for personal trips.

I have a decent amount of flexibility with my employer, I can chose to fly with a preferred airline/partner as long as it's not too far out of range of the rest of the options available. The bulk of my international trips will be in business class.

So the big question is, which program is better between Avianca LifeMiles and Copa ConnectMiles (or would y'all recommend a different Star Alliance program?) I'm looking to get status the quickest possible, and I can't find details on Avianca's program as to how many segments you get based on class booked. For example, if I book a local trip (MEC-UIO) round trip in business class, how many qualifying segments will that net me? Any other thoughts/advice on which program is the best within the Star Alliance to earn status quickly / keep it easier?

TYIA
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