May 21, 2014, 7:31 pm
Last edit by: Tokyoite
Coronawiki (March 2020)
Does anyone know if Lifemiles will waive cancellation fees for an award ticket due to COVID-19 concerns?
Unfortunately, barring an outright flight cancellation, Lifemiles will not waive cancel fees.
Just pay the $200 as a "self caution fee". (nobody is actually preventing you the passenger from flying as you booked).
In the future, it would be wise to invest in travel insurance.
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Transferring Amex MR points will extend expiration of LM. Post #906 confirms this. Expiration date updates overnight, so wait 24 hours after the transferred miles have posted to LM.
LifeMiles' Star Alliance Award Chart
Cash & Miles redemptions: the price per mile purchased during award booking varies significantly depending on how many miles are purchased. The "sweet spots" are between 38% and 58% of the total mileage required, where miles are purchased for 1.5 cents. See here for some examples.
Beware of Cabotage: LifeMiles has been known to issue tickets that constitute Cabotage, and at least one instance of denied boarding has been reported, stranding the passenger. An example is travel on Avianca from LAX to SJU (via SAL/BOG). For additional information see the WIKI of this thread.
https://www.lifemiles.com/eng/abo/wnb/wnbtercond.aspx
Does anyone know if Lifemiles will waive cancellation fees for an award ticket due to COVID-19 concerns?
Unfortunately, barring an outright flight cancellation, Lifemiles will not waive cancel fees.
Just pay the $200 as a "self caution fee". (nobody is actually preventing you the passenger from flying as you booked).
In the future, it would be wise to invest in travel insurance.
=====
Transferring Amex MR points will extend expiration of LM. Post #906 confirms this. Expiration date updates overnight, so wait 24 hours after the transferred miles have posted to LM.
LifeMiles' Star Alliance Award Chart
Cash & Miles redemptions: the price per mile purchased during award booking varies significantly depending on how many miles are purchased. The "sweet spots" are between 38% and 58% of the total mileage required, where miles are purchased for 1.5 cents. See here for some examples.
Beware of Cabotage: LifeMiles has been known to issue tickets that constitute Cabotage, and at least one instance of denied boarding has been reported, stranding the passenger. An example is travel on Avianca from LAX to SJU (via SAL/BOG). For additional information see the WIKI of this thread.
https://www.lifemiles.com/eng/abo/wnb/wnbtercond.aspx
Miles Expiration Policy valid from April 15th , 2018.
- Any miles accrual transaction in a member´s account in the Program extends the validity of the miles in the account of such member for a term of twelve (12) months from the date of such accrual of miles. Other transactions that may affect the balance of miles in a member’s account, including redemption transactions, will have no effect on them and will not extend the validity of the miles in such account. This general rule will have the following exceptions that extend the validity of such miles in the account of such member for twenty-four (24) months from the date of such accrual: (i) any accrual of miles in a member´s account with an Elite Status at the time of the accrual; (ii) any accrual of miles derived from a cobranded credit or debit cards under the LifeMiles brand.
- ......the following accrual activities do not extend the validity of the miles in the member´s account: 1) the birthday bonus or any other miles bonus that may be given by the LifeMiles Program and LifeMiles LTD so establishes.; 2) the migration of points or miles from other loyalty programs to the LifeMiles Program made as a consequence of the union of both loyalty programs or the migration of one member from another loyalty program to the LifeMiles Program; and 3) the merger of accounts of the LifeMiles Program, including those derived from a member´s duplicate accounts.
LM Newbie Lounge: Ask your Questions Here (Flame Free)
Mar 29, 2018, 2:08 pm
#721
Join Date: Jun 2010
Programs: AA Plat,PC Plat, HHonors Gold
Posts: 904
Noticing a weird problem
Trying to flights from JFK to CCU Apr 16. Shows not available.
However, JFK-DEL is available and DEL-CCU is available. Only one stop of 2:45
Would love to get an idea of how to ticket this at 42.5K
Trying to flights from JFK to CCU Apr 16. Shows not available.
However, JFK-DEL is available and DEL-CCU is available. Only one stop of 2:45
Would love to get an idea of how to ticket this at 42.5K
Mar 29, 2018, 11:15 pm
#722
Join Date: Oct 2011
Posts: 3,838
Screenshot method. Search the forum if you don't know about it.
Apr 7, 2018, 2:06 pm
#723
Join Date: Apr 2003
Location: SEA
Posts: 27
Hotel for overnight connection?
Hi all. In June, I have an overnight connection in Quito. Will be arriving from Bogota on Avianca at 10 PM, departing in the next morning on Aerogal to GPS. This is a business class ticket reserved with United miles.
Does anyone have any idea whether a transit hotel would be included with this ticket? Who would I talk to? Avianca upon arrival in Quito?
Thanks for any insight!
Does anyone have any idea whether a transit hotel would be included with this ticket? Who would I talk to? Avianca upon arrival in Quito?
Thanks for any insight!
Apr 15, 2018, 5:47 pm
#725
Join Date: Jan 2005
Location: Melbourne, Australia
Programs: Flying: VA; Buying: AA, AS, AV, BA, UA!
Posts: 2,349
If availability has opened in a higher class this will be a cancel and rebook scenario with LifeMiles...possibly risky!
May 2, 2018, 5:51 am
#726
Join Date: Aug 2016
Location: London
Programs: BA Silver
Posts: 22
I'm trying to figure out why I can book MEX-BOG non-stop with a 2-stop return for Ł592 in J (BOG–MEX stopping at GUA, SAL) but if I want to book MEX-BOG-MEX all non-stop it's Ł944?
There are 3 direct flights BOG-MEX, none of which appear to be full, so not sure why I'm seeing this. If I try and look at LifeMiles (with the intention of transferring Avios to Iberia and then having them book award seat), outbound seems fine at 81,000 Lifemiles, but I can't even select the StarAlliance checkbox for the return, regardless of which day I try and select for (I'm looking at 5-11 AUG, but it seems to be across the board).
Does anyone know why Avianca makes it so difficult to fly direct to Mexico, despite having 3 direct flights a day? I have contacted them, but no response yet. Ł300 extra pp is way too much, which is sad because I booked for Mexico, specifically because I can fly J from there to Bogota. Any help very much appreciated.
There are 3 direct flights BOG-MEX, none of which appear to be full, so not sure why I'm seeing this. If I try and look at LifeMiles (with the intention of transferring Avios to Iberia and then having them book award seat), outbound seems fine at 81,000 Lifemiles, but I can't even select the StarAlliance checkbox for the return, regardless of which day I try and select for (I'm looking at 5-11 AUG, but it seems to be across the board).
Does anyone know why Avianca makes it so difficult to fly direct to Mexico, despite having 3 direct flights a day? I have contacted them, but no response yet. Ł300 extra pp is way too much, which is sad because I booked for Mexico, specifically because I can fly J from there to Bogota. Any help very much appreciated.
May 7, 2018, 4:22 pm
#729
Join Date: Jan 2005
Location: Melbourne, Australia
Programs: Flying: VA; Buying: AA, AS, AV, BA, UA!
Posts: 2,349
Which partners have you previously seen fuel surcharges charged on? Been booking LM awards for years and have only ever seen genuine government taxes + LM booking fee.
May 11, 2018, 8:25 am
#730
Join Date: Aug 2016
Location: London
Programs: BA Silver
Posts: 22
Also - managed to sort the above mentioned MEX-BOG-MEX with some LifeMiles and a call to Avianca...posted elsewhere in the forum.
May 14, 2018, 3:18 am
#732
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
May 15, 2018, 3:41 am
#734
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
10% of the fare. Unfortunately mine was just a one way flight they used a full priced one way fare. Think it was around $400 which I thought was a little high. But that's how they have to do it. If yours is a return then they should base that of a return fare.