May 21, 2014, 7:31 pm
Last edit by: Tokyoite
Coronawiki (March 2020)
Does anyone know if Lifemiles will waive cancellation fees for an award ticket due to COVID-19 concerns?
Unfortunately, barring an outright flight cancellation, Lifemiles will not waive cancel fees.
Just pay the $200 as a "self caution fee". (nobody is actually preventing you the passenger from flying as you booked).
In the future, it would be wise to invest in travel insurance.
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Transferring Amex MR points will extend expiration of LM. Post #906 confirms this. Expiration date updates overnight, so wait 24 hours after the transferred miles have posted to LM.
LifeMiles' Star Alliance Award Chart
Cash & Miles redemptions: the price per mile purchased during award booking varies significantly depending on how many miles are purchased. The "sweet spots" are between 38% and 58% of the total mileage required, where miles are purchased for 1.5 cents. See here for some examples.
Beware of Cabotage: LifeMiles has been known to issue tickets that constitute Cabotage, and at least one instance of denied boarding has been reported, stranding the passenger. An example is travel on Avianca from LAX to SJU (via SAL/BOG). For additional information see the WIKI of this thread.
https://www.lifemiles.com/eng/abo/wnb/wnbtercond.aspx
Does anyone know if Lifemiles will waive cancellation fees for an award ticket due to COVID-19 concerns?
Unfortunately, barring an outright flight cancellation, Lifemiles will not waive cancel fees.
Just pay the $200 as a "self caution fee". (nobody is actually preventing you the passenger from flying as you booked).
In the future, it would be wise to invest in travel insurance.
=====
Transferring Amex MR points will extend expiration of LM. Post #906 confirms this. Expiration date updates overnight, so wait 24 hours after the transferred miles have posted to LM.
LifeMiles' Star Alliance Award Chart
Cash & Miles redemptions: the price per mile purchased during award booking varies significantly depending on how many miles are purchased. The "sweet spots" are between 38% and 58% of the total mileage required, where miles are purchased for 1.5 cents. See here for some examples.
Beware of Cabotage: LifeMiles has been known to issue tickets that constitute Cabotage, and at least one instance of denied boarding has been reported, stranding the passenger. An example is travel on Avianca from LAX to SJU (via SAL/BOG). For additional information see the WIKI of this thread.
https://www.lifemiles.com/eng/abo/wnb/wnbtercond.aspx
Miles Expiration Policy valid from April 15th , 2018.
- Any miles accrual transaction in a member´s account in the Program extends the validity of the miles in the account of such member for a term of twelve (12) months from the date of such accrual of miles. Other transactions that may affect the balance of miles in a member’s account, including redemption transactions, will have no effect on them and will not extend the validity of the miles in such account. This general rule will have the following exceptions that extend the validity of such miles in the account of such member for twenty-four (24) months from the date of such accrual: (i) any accrual of miles in a member´s account with an Elite Status at the time of the accrual; (ii) any accrual of miles derived from a cobranded credit or debit cards under the LifeMiles brand.
- ......the following accrual activities do not extend the validity of the miles in the member´s account: 1) the birthday bonus or any other miles bonus that may be given by the LifeMiles Program and LifeMiles LTD so establishes.; 2) the migration of points or miles from other loyalty programs to the LifeMiles Program made as a consequence of the union of both loyalty programs or the migration of one member from another loyalty program to the LifeMiles Program; and 3) the merger of accounts of the LifeMiles Program, including those derived from a member´s duplicate accounts.
LM Newbie Lounge: Ask your Questions Here (Flame Free)
Nov 23, 2016, 8:10 pm
#572
Join Date: Aug 2015
Location: BR
Programs: TudoAzul Diamante, Smiles Diamante, Latam Gold
Posts: 102
Anyone knows if Avianca let you advance your award flight schedule?
Example, if I have an Avianca Brazil flight at 1 p.m. I can advance it to fly on a flight at 9a.m. without additional costs, if there's availability at the day of travel.
If I'm flying Avianca Colombia, with and awarded ticket, is this possible too? I found avaialbility on the day I need at 7 p.m. only, but I really want to travel in the morning or right after launch...
Example, if I have an Avianca Brazil flight at 1 p.m. I can advance it to fly on a flight at 9a.m. without additional costs, if there's availability at the day of travel.
If I'm flying Avianca Colombia, with and awarded ticket, is this possible too? I found avaialbility on the day I need at 7 p.m. only, but I really want to travel in the morning or right after launch...
Dec 12, 2016, 3:53 pm
#574
Join Date: Dec 2016
Programs: American, BA
Posts: 7
New to FT, hoping you folks can help with a first question : Trying to do a mixed class booking with LM WLG-MEL-LAX, ANZ economy section first then UA business on the second (ANZ doesn't do business class WLG-MEL). Online LM tool wont show WLG to LAX availability, but individual sectors show available. Sent an email to LM Support with screenshots and passport details to ask for manual booking - first reply was along the lines of "not possible to do manual bookings in LifeMiles, try for other dates online or call the call center". I replied very politely to this stating that I knew it was possible to do manual bookings, and got a reply back (from the same person) saying not possible when they are mixed classes. What to do ? Give up and move on ?
Dec 13, 2016, 11:13 pm
#575
Join Date: Sep 2015
Location: Santa Barbara, CA, Park City, UT
Programs: AA EXP, Delta Plat, Marriott Plat,Hilton Diamond, Hyatt Globalist, IHG Plat
Posts: 901
SFO or LAX to YUL Air Canada
Is this bookable with Life Miles. Attempted on their site, have an account but no miles in it. Do I have to book by phone or can do online. Plan to buy miles with latest promotion, if makes sense.
Dec 14, 2016, 10:20 am
#578
Join Date: Dec 2013
Location: Valencia, Spain
Programs: Pascal and Python, no C++
Posts: 738
Dec 14, 2016, 11:39 am
#579
Join Date: Sep 2015
Location: Santa Barbara, CA, Park City, UT
Programs: AA EXP, Delta Plat, Marriott Plat,Hilton Diamond, Hyatt Globalist, IHG Plat
Posts: 901
Sorry, just says the route is not available on the LM site. SFO to YUL or LAX to YUL. Air Canada business non stop. Read about some long haul availability from Canadian airports to Europe using LM wondered if could due the same these routes. Date is May 25th
Dec 14, 2016, 4:36 pm
#580
Join Date: Dec 2013
Location: Valencia, Spain
Programs: Pascal and Python, no C++
Posts: 738
May 25th, 2017 is definitely not too far in the future. If LM shows no availability, I wouldn't expect that to change and buy miles. I would look for other ways to book.
(and has nothing to do with 0 miles on your account)
(and has nothing to do with 0 miles on your account)
Dec 14, 2016, 11:54 pm
#581
Join Date: Oct 2010
Location: USA
Programs: DL PM - IC RA - HHonors Gold - Hertz Gold - AA - US - CO - Choice Privileges
Posts: 1,661
New to FT, hoping you folks can help with a first question : Trying to do a mixed class booking with LM WLG-MEL-LAX, ANZ economy section first then UA business on the second (ANZ doesn't do business class WLG-MEL). Online LM tool wont show WLG to LAX availability, but individual sectors show available. Sent an email to LM Support with screenshots and passport details to ask for manual booking - first reply was along the lines of "not possible to do manual bookings in LifeMiles, try for other dates online or call the call center". I replied very politely to this stating that I knew it was possible to do manual bookings, and got a reply back (from the same person) saying not possible when they are mixed classes. What to do ? Give up and move on ?
Dec 15, 2016, 3:32 pm
#582
Join Date: Dec 2016
Programs: American, BA
Posts: 7
Thanks - yes, both sectors are available alright, but I can't book them as one itinerary (would be 80k miles plus relatively low NZ taxes). Instead would have to book WLG-MEL as one sector (21k miles plus NZ taxes) and then MEL-LAX (80k miles plus higher Oz taxes). Not that keen for 101k miles plus two sets of taxes, would sooner try for a ~$650 one-way economy ticket with AA and a SWU assuming that upgrade chances are reasonable - which they are at the moment. Would pay 80k LM though to avoid the upgrade lottery, but not 101k LM plus double taxes.
Last edited by flyerguy68; Dec 15, 2016 at 3:50 pm
Dec 15, 2016, 5:24 pm
#584
Join Date: Dec 2016
Programs: American, BA
Posts: 7
Yes - but the routing is via NRT and requires UA first NRT-SFO, so therefore 111k LM. Plus would have to pay cash I guess for the WLG-AKL and SFO-LAX sectors, hence overall quite a bit more expensive than WLG - MEL and MEL -LAX as separate tickets (in turn more expensive than AA cash plus SWU).
Last edited by flyerguy68; Dec 15, 2016 at 5:29 pm