Refund / Reissue Waiver For international Tickets Purchased Until May 31
May 6, 2020, 6:28 am
#1
Original Poster
Join Date: Jan 2017
Location: PHX, ICN
Programs: OZ Diamond Plus, Marriott Gold
Posts: 502
Refund / Reissue Waiver For international Tickets Purchased Until May 31
COVID-19 Coronavirus Refund or Two-time Reissue Penalty Waiver for all International routes (For tickets issued on/after March 10, 2020)
Specifics:Plan your travel ahead with Asiana Airlines!
We are waiving reissue/refund penalties up to 2 times for all international routes.
Book ahead and travel seamlessly!
1. Applicable Dates
Given the takeover is on hold, this isn't surprising. They need cash in hand ASAP, like pretty much every other airline in the world.
Specifics:Plan your travel ahead with Asiana Airlines!
We are waiving reissue/refund penalties up to 2 times for all international routes.
Book ahead and travel seamlessly!
1. Applicable Dates
- Ticketing Date : March 10, 2020~May 31, 2020
- Departure Date : March 10, 2020~No limit
- Changeable departure date : Within the ticket validity period
- Asiana Airlines purchased tickets departing from South Korea or international gateways (Excludes mileage Tickets)
- Including tickets purchased from travel agencies and codeshare flights
- Unused tickets or partially used tickets
- Option 1. Waiver for Refund Penalty
- Option 2. Waiver for reissue penalty due to a schedule change (Reissue penalty can be waived up to 2 times within the original ticket validity)
- Difference in fare and tax will be collected depending on date and route change
- Local agent service fees may be applied for those tickets purchased through agencies.
Given the takeover is on hold, this isn't surprising. They need cash in hand ASAP, like pretty much every other airline in the world.
May 6, 2020, 8:27 am
#2
Join Date: Jan 2020
Location: YVR/ICN
Programs: OZ Diamond *G/AC 35K *S/Marriott Bonvoy Platinum/Hilton Gold
Posts: 90
COVID-19 Coronavirus Refund or Two-time Reissue Penalty Waiver for all International routes (For tickets issued on/after March 10, 2020)
Specifics:Plan your travel ahead with Asiana Airlines!
We are waiving reissue/refund penalties up to 2 times for all international routes.
Book ahead and travel seamlessly!
Specifics:Plan your travel ahead with Asiana Airlines!
We are waiving reissue/refund penalties up to 2 times for all international routes.
Book ahead and travel seamlessly!
Buy Now, Fly Any Date
At this point, they might as well just cancel any change fees altogether.
May 6, 2020, 12:10 pm
#3
Original Poster
Join Date: Jan 2017
Location: PHX, ICN
Programs: OZ Diamond Plus, Marriott Gold
Posts: 502
Seems like they changed it again to a 3 time date change waiver:
Buy Now, Fly Any Date
At this point, they might as well just cancel any change fees altogether.
Buy Now, Fly Any Date
At this point, they might as well just cancel any change fees altogether.
May 6, 2020, 7:17 pm
#5
Join Date: Jan 2020
Location: YVR/ICN
Programs: OZ Diamond *G/AC 35K *S/Marriott Bonvoy Platinum/Hilton Gold
Posts: 90
May 6, 2020, 7:40 pm
#6
Join Date: Oct 2018
Posts: 45
May 6, 2020, 7:47 pm
#7
Original Poster
Join Date: Jan 2017
Location: PHX, ICN
Programs: OZ Diamond Plus, Marriott Gold
Posts: 502
Exactly. I had to reread that part because it made no sense. I've had no problems avoiding fare difference charges recently, and I'm sure if I said "I'll cancel for refund if you don't waive fare difference" they'd give it to me again.
May 6, 2020, 9:09 pm
#8
Join Date: Jun 2012
Posts: 3,380
the rules say same booking class.
picking a random route/date, fare bucket V, change waiver rules on the ticket said
Free of charge up to third times (fare difference shall be collected separately)
since it's V, $600 for upgrade standby each leg
of course there can be additional waivers outside of ticket, to waive fare difference. dont rely on this though
Last edited by paperwastage; May 6, 2020 at 9:18 pm