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Was able to look at seats and select on app, not anymore?

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Was able to look at seats and select on app, not anymore?

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Old Nov 24, 2019, 8:59 am
  #1  
Original Poster
 
Join Date: Aug 2012
Posts: 423
Was able to look at seats and select on app, not anymore?

Moments after I booked a one-way flight reward itinerary on AP, I was able to get on the OZ app and select seats for the OZ segments.

Now I can't. I keep on getting this funky message (even though I am logged in to the app). Anyone know why?


seks is offline  
Old Nov 25, 2019, 1:07 am
  #2  
 
Join Date: Dec 2010
Location: Gangnam-gu, Seoul, Korea
Programs: KE Skypass Morning Calm Member, OZ Club
Posts: 2,351
Personally - I'd just chalk it up to a bug. And just try the regular website on your computer instead.
mikesaidyes is offline  
Old Dec 3, 2019, 4:19 am
  #3  
 
Join Date: Oct 2002
Location: Bangkok, Thailand
Posts: 217
Originally Posted by seks
Moments after I booked a one-way flight reward itinerary on AP, I was able to get on the OZ app and select seats for the OZ segments.

Now I can't. I keep on getting this funky message (even though I am logged in to the app). Anyone know why?



I am getting the same and have been for more than a month. The app and the website both give that same popup when selecting the seat assignment option. I phoned OZ reservations about it and they were clueless. Presently, it seem s the only way you can do an advance seat assignment is by phone.

I did notice that with online checkin 24 hours before flight time, you are able to select seats.
tookay is offline  
Old Dec 3, 2019, 7:28 am
  #4  
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Join Date: Aug 2012
Posts: 423
Originally Posted by tookay
I am getting the same and have been for more than a month. The app and the website both give that same popup when selecting the seat assignment option. I phoned OZ reservations about it and they were clueless. Presently, it seem s the only way you can do an advance seat assignment is by phone.

I did notice that with online checkin 24 hours before flight time, you are able to select seats.
There is actually a thread about this that I read last weed and found my solution. Try this link:

https://flyasiana.com/I/KR/EN/CheckIn.do

Works for me everytime.
seks is offline  


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