Asiana cease to issue Plastic Membership Card
Mar 13, 2016, 6:06 pm
#31
Join Date: Mar 2010
Location: Seoul, Tokyo
Programs: OZ Diamond+ Lifetime, JL Diamond
Posts: 101
I dutifully saved my OZ digital membership card as a PDF to my phone and on the two occasions I was asked to show my card (LH lounge at FRA, AC lounge at YVR), the staff first asked for a physical card and eventually begrudgingly accepted the digital version.
While I applaud OZ for going digital, there needs to be a coordinated effort across *A to train the counter and lounge staff. Ideally all the airlines would adopt a consistent approach for handling membership credentials.
While I applaud OZ for going digital, there needs to be a coordinated effort across *A to train the counter and lounge staff. Ideally all the airlines would adopt a consistent approach for handling membership credentials.
Mar 16, 2016, 3:27 pm
#32
Join Date: Apr 2014
Location: BKK, MXP
Programs: OZ Diamond *G, TG Silver, PG Priority
Posts: 5
Finally I got my diamond kit containing physical card and a plastic luggage tag.
I qualified as diamond on 31 december but after one month I had received nothing.
Then contacted Asiana via their facebook page asking for the card.
They replied they will send a diamond kit the day after, then I waited for one month and a half but I received nothing.
So I ask them info about it and they said :
"if you really need one, we will resend you a new diamond kit",
but luckily the same day I received it. ^
Everytime I contacted them, they replied really quickly and were willing to help me.
I qualified as diamond on 31 december but after one month I had received nothing.
Then contacted Asiana via their facebook page asking for the card.
They replied they will send a diamond kit the day after, then I waited for one month and a half but I received nothing.
So I ask them info about it and they said :
"if you really need one, we will resend you a new diamond kit",
but luckily the same day I received it. ^
Everytime I contacted them, they replied really quickly and were willing to help me.
Mar 17, 2016, 10:33 am
#33
Join Date: Feb 2015
Location: Johannesburg
Programs: OZ *G, AB Sapphire
Posts: 34
Finally I got my diamond kit containing physical card and a plastic luggage tag.
I qualified as diamond on 31 december but after one month I had received nothing.
Then contacted Asiana via their facebook page asking for the card.
They replied they will send a diamond kit the day after, then I waited for one month and a half but I received nothing.
So I ask them info about it and they said :
"if you really need one, we will resend you a new diamond kit",
but luckily the same day I received it. ^
Everytime I contacted them, they replied really quickly and were willing to help me.
I qualified as diamond on 31 december but after one month I had received nothing.
Then contacted Asiana via their facebook page asking for the card.
They replied they will send a diamond kit the day after, then I waited for one month and a half but I received nothing.
So I ask them info about it and they said :
"if you really need one, we will resend you a new diamond kit",
but luckily the same day I received it. ^
Everytime I contacted them, they replied really quickly and were willing to help me.
Mar 17, 2016, 2:59 pm
#34
Join Date: Apr 2014
Location: BKK, MXP
Programs: OZ Diamond *G, TG Silver, PG Priority
Posts: 5
Mar 17, 2016, 5:05 pm
#35
Join Date: May 2012
Location: SYD
Programs: OZ Platinum LifeTime; DL PM; QF Gold; VA Gold; HH Diamond; IHG Diamond
Posts: 1,128
If you need a card and are travelling through ICN, the easiest is to simply go to the OZ info counter and request a card. They'll print one out on the spot.
Mar 29, 2016, 1:15 am
#37
Join Date: Jan 2016
Location: Sydney
Programs: Some
Posts: 50
Organisation is 10/10 at Asiana lol..
So randomly today I received a plastic card. What's odd is that I already received one a couple of months ago?!? Can't complain though as my other card was poorly coloured and had a black smudge on it. Even more interesting about today's mail is the instructions on how to use a bag tag - yet none are supplied in the package.
So randomly today I received a plastic card. What's odd is that I already received one a couple of months ago?!? Can't complain though as my other card was poorly coloured and had a black smudge on it. Even more interesting about today's mail is the instructions on how to use a bag tag - yet none are supplied in the package.
Apr 23, 2016, 2:57 pm
#39
Join Date: Mar 2010
Location: Seoul, Tokyo
Programs: OZ Diamond+ Lifetime, JL Diamond
Posts: 101
Jul 23, 2016, 9:35 pm
#41
Join Date: Mar 2012
Posts: 3,166
I don't understand why some people are concerned with OZ not issuing the plastic cards.
All you need is your membership number.
It's all in the system.
I never carry any airline/hotel status cards in my wallet because I simply have too many cards, and I had ZERO issues so far by not having a physical card.
All you need is your membership number.
It's all in the system.
I never carry any airline/hotel status cards in my wallet because I simply have too many cards, and I had ZERO issues so far by not having a physical card.
Jul 24, 2016, 1:19 am
#42
Join Date: May 2012
Location: BOS, YYZ, HKG, TPE
Programs: OZ Diamond, DL Gold, QF Gold, HH Diamond, Bonvoy Titanium, WoH Explorist, Shangri-la Jade
Posts: 304
Some airline lounges still ask for them, and its more reliable than the mobile app (such as if your phone battery dies).
I've had some troubles before where the lounge agent was adamant she needed a membership card, took me 20mins before I was finally allowed in...
It's just easier not to run into these types of situations
@monokuro Thx for the update! heading to ICN tmrw! Great to know they still issue them!
I've had some troubles before where the lounge agent was adamant she needed a membership card, took me 20mins before I was finally allowed in...
It's just easier not to run into these types of situations
@monokuro Thx for the update! heading to ICN tmrw! Great to know they still issue them!
Last edited by DreamHigh; Jul 24, 2016 at 1:21 am Reason: sp
Jul 24, 2016, 7:56 am
#43
Join Date: Oct 2014
Location: HKG
Posts: 1,053
I don't understand why some people are concerned with OZ not issuing the plastic cards.
All you need is your membership number.
It's all in the system.
I never carry any airline/hotel status cards in my wallet because I simply have too many cards, and I had ZERO issues so far by not having a physical card.
All you need is your membership number.
It's all in the system.
I never carry any airline/hotel status cards in my wallet because I simply have too many cards, and I had ZERO issues so far by not having a physical card.
Jul 24, 2016, 9:09 am
#44
Join Date: Nov 2013
Location: NYC
Programs: OZ Diamond *A Gold / Delta Gold
Posts: 775
Agreed, UA never asked for my physical card and just used the airlines ticket. TAP almost kicked me out of the lounge just because I didn't have my physical card (thank God, my wife had hers).
Aug 15, 2016, 6:48 pm
#45
Suspended
Join Date: Oct 2008
Posts: 241