Dec 12, 2014, 4:35 pm
Last edit by: Always Flyin
7/2/2018 update (either the link or this method may die at any point):
Here's the steps for those booked Asiana flight using UA (or other) miles.
For all award trips, "Find my trip" doesn't work.
Select "Check-in" and fill the information. But not through the check-in button at the bottom of the first page. Go through "BOOK" at the top bar and then click "check-in". https://flyasiana.com/I/US/EN/CheckIn.do#none
You must have the ASIANA record locator number, which is available on the United site for your reservation.
It won't allow check-in because your travel date is too far away. But it lets us to select seats !!
Remember: between 72 and 48 hours before each flight, all good seats (front Y) are open.
======
Note: Seat selection now available at time of booking, before payment.Online Advance Seat Reservation
Here's the steps for those booked Asiana flight using UA (or other) miles.
For all award trips, "Find my trip" doesn't work.
Select "Check-in" and fill the information. But not through the check-in button at the bottom of the first page. Go through "BOOK" at the top bar and then click "check-in". https://flyasiana.com/I/US/EN/CheckIn.do#none
You must have the ASIANA record locator number, which is available on the United site for your reservation.
It won't allow check-in because your travel date is too far away. But it lets us to select seats !!
Remember: between 72 and 48 hours before each flight, all good seats (front Y) are open.
======
Note: Seat selection now available at time of booking, before payment.
Online Advance Seat Reservation
Go to Reservations > Click on My Reservations > Login or Continue as Guest > Find or Enter Reservation Number > Click on Advance Seat Reservation located near the bottom of View Reservation Info screen
Asiana Seat Selection
Dec 1, 2018, 5:32 pm
#466
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,381
How long do UA award tix on OZ usually take to get ticketed? Tried entering my OZ confirmation number but it says info invalid when I try to use the "check-in" site. Oddly enough UA shows I was auto-assigned seats 21J&21H which AFAIK don't exist on OZ's A321's...
Dec 7, 2018, 10:19 pm
#467
Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Gold
Posts: 3,215
Another good way to get seat assignments if you can’t get it online on their website stuck in 1998, and don’t want to call them, you can write to their email customer support. I wrote to the US support email to get seats for me and my cousin together. It’s too bad they don’t have twitter for seat assignments....
Apr 5, 2019, 10:25 pm
#469
Join Date: Nov 2013
Location: NYC
Programs: OZ Diamond *A Gold / Delta Gold
Posts: 775
I don't think so, *G gives some generic priority access for boarding and lounge, but each carrier usually restrict the seat selection. But I could be wrong.
Apr 8, 2019, 1:07 pm
#470
Join Date: Nov 2013
Location: NYC
Programs: OZ Diamond *A Gold / Delta Gold
Posts: 775
Alright so rules have changed and now if you buy tickets with miles, you can't get the front seats like 8A/K, the best you would get is 15A/K.
I think it's fair, but it just means that I need to buy tickets more.
I think it's fair, but it just means that I need to buy tickets more.
Jun 17, 2019, 3:57 am
#471
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
Flying OZ J on the 77L with staggered seats. I usually prefer a true window seat. Only 1A/K 5A, and 6A/K are left. SeatGuru says row 6 (the only true window) have "misaligned windows" -- how bad is it? Is it better to pick those or a false window (with the seat closer to the aisle)?
Jun 18, 2019, 12:28 am
#472
Join Date: Apr 2007
Location: Australia
Posts: 6,334
Had zero luck using the tricks described above on the OZ website (on my LAPTOP) . After seeing others had success using the app I simply tried on my phone... No problem at all and nabbed the last proper window J seats open on both SYD-ICN and ICN-LAX..... (777 and A350) FT really is a great resource!
Jun 18, 2019, 12:56 am
#473
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
Flying OZ J on the 77L with staggered seats. I usually prefer a true window seat. Only 1A/K 5A, and 6A/K are left. SeatGuru says row 6 (the only true window) have "misaligned windows" -- how bad is it? Is it better to pick those or a false window (with the seat closer to the aisle)?
Jul 4, 2019, 9:14 pm
#474
Join Date: Feb 2019
Programs: AS MVP Gold
Posts: 146
DP on 1A seats opening up.
I was "gardening" my reservations and then found that the 1A seats of my flights (on A321 & A333) were surprisingly unblocked six months ahead. Curiously, only 1A was released and the rest of first row are still blocked. I was able to select 1A using the check-in trick. One of them still shows as blocked on NH website (my ticket is NH award), but it shows as available on EF and can be selected on OZ website.
I did a quick EF search for several dates in January 2020 and found 1A's of OZ102 (ICN-NRT) are all released. I don't know what's behind it but it is certainly good news for 1A lovers!
I was "gardening" my reservations and then found that the 1A seats of my flights (on A321 & A333) were surprisingly unblocked six months ahead. Curiously, only 1A was released and the rest of first row are still blocked. I was able to select 1A using the check-in trick. One of them still shows as blocked on NH website (my ticket is NH award), but it shows as available on EF and can be selected on OZ website.
I did a quick EF search for several dates in January 2020 and found 1A's of OZ102 (ICN-NRT) are all released. I don't know what's behind it but it is certainly good news for 1A lovers!
Dec 3, 2019, 11:10 am
#475
Join Date: May 2014
Location: TUS
Posts: 69
Confirming that the app still works! Go to the Check-in tab, put in your OZ Booking No. and Boarding date, click My Trip, and click Seat Assignment on the bottom.
Had zero luck using the tricks described above on the OZ website (on my LAPTOP) . After seeing others had success using the app I simply tried on my phone... No problem at all and nabbed the last proper window J seats open on both SYD-ICN and ICN-LAX..... (777 and A350) FT really is a great resource!
Dec 4, 2019, 3:28 am
#476
Join Date: Oct 2002
Location: Bangkok, Thailand
Posts: 217
have you tried the checkin trick?
Select "Check-in" and fill the information. But not through the check-in button at the bottom of the first page. Go through "BOOK" at the top bar and then click "check-in". https://flyasiana.com/I/US/EN/CheckIn.do#none
It won't allow check-in because your travel date is too far away. But it lets us to select seats !!
Remember: between 72 and 48 hours before each flight, all good seats (front Y) are open.
Dec 11, 2019, 4:36 pm
#477
Join Date: Aug 2018
Location: C2/PRG
Programs: LH M&M FTL
Posts: 71
4 flights, all Business class in U fare, one reservation through Expedia (don’t judge, it was half the price than through Asiana website).
After I click the “Seat assignment” on desktop or mobile app, I get error “Online seat assignment change/refund is on login menu. Please login or contact Asiana Reservation Center.”
I already got so far, that I signed up for their Asiana Club and now have an account and FF number. But still no dice...
anybody has any other tricks up their sleeves before I go full old-school, pull up the seatmaps on expertflyer and pick up the phone?
Disregard this post, you need to enter your passport details and enable auto check-in...
I am able to select seats now 😀
Dec 12, 2019, 1:41 pm
#478
Join Date: Oct 2012
Location: New York City
Posts: 45
How to get from
message to seat selection? I have followed the directions in this post.
"You are not allowed to check-in right now. Eligibility period of online check-in for international flights: 48 hours to 1 hour before departure date
Online check-in available time for domestic flights: 24 hours to 30 minutes before departure date. You cannot view your reservation online or assign your seat for this reservation. You can select your seat by checking in online 48 hours before departure. For details on your reservation history, contact the ticketing office."
Online check-in available time for domestic flights: 24 hours to 30 minutes before departure date. You cannot view your reservation online or assign your seat for this reservation. You can select your seat by checking in online 48 hours before departure. For details on your reservation history, contact the ticketing office."
Jan 10, 2020, 8:15 am
#479
Join Date: Jan 2013
Location: YYZ
Posts: 379
also asking the same as i have not had any luck with app or website workarounds. is there simply not a number to call? i tried searching without luck and their chat program is really bad. many thanks.
Apr 20, 2020, 9:53 am
#480
Join Date: Jan 2020
Location: YVR/ICN
Programs: OZ Diamond *G/AC 35K *S/Marriott Bonvoy Platinum/Hilton Gold
Posts: 90
For domestic flights, it seems as if Asiana blocks all seats in the front Y cabin and J cabin for online check in. Expertflyer showed seats available 25 hours before check in but they all get blocked immediately after check in opens. Only way to get these seats is at the airport, which sucks because domestic J seats are hard to grab due to the limited availability.
Does anyone know why Asiana does this?
Does anyone know why Asiana does this?
