FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Asia (https://www.flyertalk.com/forum/asia-460/)
-   -   Taiwan E-Gate / Global Entry (https://www.flyertalk.com/forum/asia/1875279-taiwan-e-gate-global-entry.html)

roberto.triviani Nov 24, 2019 7:47 pm

Thank you. By the way, I've read in this thread that it took 14 days to process the pre-approval. By the time I will arrive it will be around a week (or a little over it). I hope this is not an issue.

I will post back here assuming I keep my TSA flight and not change to TPE.

My passport is nearly full so I really don't want to receive any additional stamps, if that can be avoided.

Majuki Nov 24, 2019 8:06 pm


Originally Posted by roberto.triviani (Post 31773259)
I will post back here assuming I keep my TSA flight and not change to NRT.

Please keep us updated. ^

roberto.triviani Nov 30, 2019 12:46 am

Reporting back...

It is not possible to register or do the interview at TSA airport. Upon landing, I’ve confirmed this with two Taiwan immigration agents. They said the database is different and only in TPE there is access to it.

Majuki Nov 30, 2019 2:14 am


Originally Posted by roberto.triviani (Post 31789500)
Reporting back...

It is not possible to register or do the interview at TSA airport. Upon landing, I’ve confirmed this with two Taiwan immigration agents. They said the database is different and only in TPE there is access to it.

Thank you for the data point. FWIW, I was able to use e-Gate on a departing flight at TSA, so once you're registered you should be good to use e-Gate everywhere.

roberto.triviani Dec 5, 2019 1:12 pm

As an update, upon showing up at TPE T2, in what I understood to be departures (i.e, passport control), I was told that the registration is before security, not when you get to the passport control (which is after security). So after all this effort, and I still haven't been able to register.

hayzel7773 Dec 5, 2019 3:19 pm


Originally Posted by roberto.triviani (Post 31809418)
As an update, upon showing up at TPE T2, in what I understood to be departures (i.e, passport control), I was told that the registration is before security, not when you get to the passport control (which is after security). So after all this effort, and I still haven't been able to register.

Yes, it's by the check-in counters on the terminal entrance side.

gengar Dec 5, 2019 4:32 pm


Originally Posted by roberto.triviani (Post 31809418)
As an update, upon showing up at TPE T2, in what I understood to be departures (i.e, passport control), I was told that the registration is before security, not when you get to the passport control (which is after security). So after all this effort, and I still haven't been able to register.

The location of initial contact is well-documented in this thread and the official literature.

Also, just for clarity, they do offer the process on arrival prior to clearing immigration.

roberto.triviani Dec 5, 2019 8:40 pm

Thank you. I will register upon arrival next time.

Majuki Jan 16, 2020 6:56 pm


Originally Posted by BlackHappy (Post 29307571)
I don't know if it's common practice, but it wouldn't surprise me. There have been many stories of China immigration seizing one (ie, the Taiwan) passport if the traveler shows they have multiple passports. BR check-in staff at TPE and TSA have hinted to me in the past not to let China see, say, both US and Taiwan passports. So, it seems possible that they're using the lack of stamp as a clue that the traveler has a Taiwan passport.

As an update, Mrs. Majuki and I flew to PVG (from the US), and she didn't have any issues using her US passport with a valid 10-year visa to enter. She exited on the US passport as well but provided the Taiwan passport to BR upon check-in at PVG when headed to TPE. The only thing is they asked for was Mrs. Majuki's Chinese name when entering at PVG.


Originally Posted by Majuki (Post 29218212)
I had a slight hiccup while leaving on a flight to Japan today. The ticketing agent at the JAL counters was thumbing through my passport, looking for a recent entry stamp. Since I used e-Gate to enter, my most recent entry was October 2014. I said I had used e-Gate, and she was looking for the e-Gate stamp (I didn't receive one) like the one in Mrs. Majuki's Taiwan passport, and then she asked if I had an ARC or APRC (I don't). I took out my GE card, which I don't normally carry, and said, "I have e-Gate through a new program." I think she remained unconvinced, but I got my boarding pass and proceeded through e-Gate to exit without issues.

I have now been asked, "你有ARC嗎?" at check-in with both BR and JL almost every time when I'm departing upon not seeing any entry stamps in my passport. For others enrolled in e-Gate for Global Entry, do you have a stamp on the endorsements page of your passport? Mrs. Majuki has this on the last page of her Taiwan passport that says, "e-Gate Immigration Stamp Exempted". I may be mistaken, but I thought I read somewhere that because GE doesn't make any indication of enrollment as part of the reciprocity with e-Gate that NIA makes no indication of e-Gate program enrollment. However, it would avoid the exercise of ticketing agents thumbing back and forth through my passport and upon absence of an entry stamp asking for my non-existent ARC. The check-in agents are always skeptical that I have e-Gate access. However, if I'm leaving, wouldn't that between me and NIA? I don't understand the airline's interest in checking for entry stamps upon departure.

gengar Jan 18, 2020 3:25 am


Originally Posted by Majuki (Post 31960116)
I have now been asked, "你有ARC嗎?" at check-in with both BR and JL almost every time when I'm departing upon not seeing any entry stamps in my passport. For others enrolled in e-Gate for Global Entry, do you have a stamp on the endorsements page of your passport? Mrs. Majuki has this on the last page of her Taiwan passport that says, "e-Gate Immigration Stamp Exempted". I may be mistaken, but I thought I read somewhere that because GE doesn't make any indication of enrollment as part of the reciprocity with e-Gate that NIA makes no indication of e-Gate program enrollment. However, it would avoid the exercise of ticketing agents thumbing back and forth through my passport and upon absence of an entry stamp asking for my non-existent ARC. The check-in agents are always skeptical that I have e-Gate access. However, if I'm leaving, wouldn't that between me and NIA? I don't understand the airline's interest in checking for entry stamps upon departure.

There's nothing in the passport to show membership in the e-Gate reciprocity program. You need to tell the check-in agent that you are an e-Gate program member or of course they're going to search through your passport for the entry stamp. IME the check-in agents can now verify your entry record at the check-in desk so there should be no further issues.

BR agents are always going to do things by the book. That's just the company culture (hence why so many FT'ers on here describe BR as 'very Japanese').

Majuki Jan 18, 2020 12:42 pm


Originally Posted by gengar (Post 31964988)
There's nothing in the passport to show membership in the e-Gate reciprocity program. You need to tell the check-in agent that you are an e-Gate program member or of course they're going to search through your passport for the entry stamp. IME the check-in agents can now verify your entry record at the check-in desk so there should be no further issues.

BR agents are always going to do things by the book. That's just the company culture (hence why so many FT'ers on here describe BR as 'very Japanese').

I get that BR (and certainly JL) will do things by the book. However, why is an airline check-in agent obsessed with finding an entry stamp? The only thing I can think of is making sure they match the entry passport. For instance, there might be cases where a traveler will have more than one passport. I go back to my original question of asking wouldn't this be between the traveler and NIA, not anything involving the airline, if there were an issue?

My question is then a repeat of what I had asked earlier. Why don't we get the standard e-Gate enrollment stamp like what Mrs. Majuki has in her green passport? It's a generic stamp that simply indicates you're exempted from an immigration stamp due to enrollment with e-Gate. I remember reading - but I am unable to find a reference so may have imagined this - that the reason is because Global Entry doesn't have any indication of enrollment status, unless you're a US citizen or permanent resident where you'll get a card, and they're taking the reciprocity literally. Do enrolled Koreans and Australians get a stamp exempted stamp?

I will proactively offer that I used e-Gate to enter next time, but I expect the check-in agent to still go through every page of my passport searching for a stamp. To the typical check-in agent at TPE, the only known situation of being able to use e-Gate with a US passport is when the traveler has an ARC or APRC.

gengar Jan 18, 2020 2:07 pm


Originally Posted by Majuki (Post 31966472)
I get that BR (and certainly JL) will do things by the book. However, why is an airline check-in agent obsessed with finding an entry stamp? The only thing I can think of is making sure they match the entry passport. For instance, there might be cases where a traveler will have more than one passport. I go back to my original question of asking wouldn't this be between the traveler and NIA, not anything involving the airline, if there were an issue?

The answer is obvious, isn't it? Someone in charge at BR (and apparently JL, as well) believes that it is a necessary policy to comply with some regulation somewhere, and so the check-in agents follow the procedure. The fact that JL and others do it suggests that it is not something BR just made up, even if they're all doing it for CYA purposes.

I don't at all understand the reluctance to inform the check-in agent that you are an e-Gate reciprocity program member. As I mentioned previously, on all my recent trips, the check-in process went smoothly when I told the check-in agent I entered via e-Gate; they did not waste time looking for an entry stamp, and they were able to handle everything immediately at the check-in counter. BR's policies may appear to be stubborn or ridiculous, but you can either be pragmatic about it or equally intransigent.

Majuki Jan 18, 2020 2:23 pm


Originally Posted by gengar (Post 31966747)
I don't at all understand the reluctance to inform the check-in agent that you are an e-Gate reciprocity program member. As I mentioned previously, on all my recent trips, the check-in process went smoothly when I told the check-in agent I entered via e-Gate; they did not waste time looking for an entry stamp, and they were able to handle everything immediately at the check-in counter. BR's policies may appear to be stubborn or ridiculous, but you can either be pragmatic about it or equally intransigent.

There is no reluctance or intransigence on my part. Next time I will proactively inform the check-in agent that I entered via e-Gate and report back.

percysmith Jan 18, 2020 4:46 pm


Originally Posted by gengar (Post 31964988)
There's nothing in the passport to show membership in the e-Gate reciprocity program. You need to tell the check-in agent that you are an e-Gate program member or of course they're going to search through your passport for the entry stamp. IME the check-in agents can now verify your entry record at the check-in desk so there should be no further issues.

This is the stamp on the last page of my Australian passport showing I've been enrolled in the e-Gate program (I have no Global Entry enrolment).

If Taiwan NIA stamps Australian passports but not US passports, I can see this is going to make check-in GAs' heads spin.

https://cimg0.ibsrv.net/gimg/www.fly...8891e06125.jpg

Majuki Jan 18, 2020 4:51 pm


Originally Posted by percysmith (Post 31967180)
This is the stamp on the last page of my Australian passport showing I've been enrolled in the e-Gate program (I have no Global Entry enrolment).

If Taiwan NIA stamps Australian passports but not US passports, I can see this is going to make check-in GAs' heads spin.

This is the stamp Mrs. Majuki has in her Taiwan passport, and this is the problem I face. Upon saying 'e-Gate', the check-in agent flips to the endorsements page. Since the stamp isn't there, the check-in agent remains skeptical.


All times are GMT -6. The time now is 7:01 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.