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-   -   Lounge access when upgraded (https://www.flyertalk.com/forum/amtrak-guest-rewards/2151083-lounge-access-when-upgraded.html)

astroflyer Feb 10, 2024 9:40 am
Lounge access when upgraded
 
Newbie question for Amtrak status. I used a coupon to upgrade to Acela first from business. When I scanned into the lounge in Moynihan train hall, it seems to have deducted a lounge access coupon. Is lounge access not included with an upgraded ticket?

diesteldorf Feb 11, 2024 12:00 pm
Originally Posted by astroflyer (Post 35987388)
Newbie question for Amtrak status. I used a coupon to upgrade to Acela first from business. When I scanned into the lounge in Moynihan train hall, it seems to have deducted a lounge access coupon. Is lounge access not included with an upgraded ticket?
Lounge access is included regardless of whether you paid for First or used an upgrade. I would call and speak to someone at AGR. Good Luck.

dhammer53 Feb 13, 2024 7:58 am
I got in the same way the OP did. As a matter of fact I was NYP/WAS in coach on the NER, with a return upfront in Acela. Since I was in first on the way home (same day) they allowed me lounge access.

dh

astroflyer Feb 13, 2024 8:18 pm
Originally Posted by dhammer53 (Post 35995087)
I got in the same way the OP did. As a matter of fact I was NYP/WAS in coach on the NER, with a return upfront in Acela. Since I was in first on the way home (same day) they allowed me lounge access.

dh
Did they deduct a lounge access coupon for you? Just trying to organize my facts before I call. My upgraded trip never posted points either.

dhammer53 Feb 14, 2024 6:34 am
Originally Posted by astroflyer (Post 35996889)
Did they deduct a lounge access coupon for you? Just trying to organize my facts before I call. My upgraded trip never posted points either.
No.

River in Sight Feb 14, 2024 3:41 pm
Originally Posted by astroflyer (Post 35987388)
Is lounge access not included with an upgraded ticket?
I’ve used upgrade coupons many, many times on Acela. Club access is definitely included. You should not have been charged for a separate lounge access coupon.

uppereastsider Feb 15, 2024 12:19 pm
Definitely an error. I use upgrade coupons all the time and enjoy the Metropolitan lounge and ClubAcelas all the time


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