NER Cafe Cars - Half blocked
Jan 15, 2022, 1:50 pm
#1
Original Poster
Join Date: Feb 2004
Location: NYC
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NER Cafe Cars - Half blocked
So, half of the cafe car on my NER train was blocked for “Amtrak employees.” Not one booth for attendant or conductors, an entire half of the car with food crates on the tables. The (rude) employee told me it was for employees only and refused to answer whether it was a new policy.
is it a new policy? If so, I would just live with it. Can’t be for omicron if the other half of the cafe car is packed, and employees are allowed to sit on the empty side.
I’ve been riding Amtrak quite regularly for over a decade and am kinda glad this will be my last year. I’ve encountered so many surly employees at Amtrak. Much higher ratio than I’ve seen with airlines.
is it a new policy? If so, I would just live with it. Can’t be for omicron if the other half of the cafe car is packed, and employees are allowed to sit on the empty side.
I’ve been riding Amtrak quite regularly for over a decade and am kinda glad this will be my last year. I’ve encountered so many surly employees at Amtrak. Much higher ratio than I’ve seen with airlines.
Jan 16, 2022, 4:57 pm
#2
Suspended
Join Date: Sep 2019
Posts: 2,094
Remember, Amtrak's Amfleet cafe cars should have the sign "Abandon Hope All Ye Who Enter Here" above their doors. There's no redeeming quality about them: bad food, often confrontational employees, outdated decor, etc...when they're even open.
Edited to add: based on the post below, I was wrong in stating that it isn't a new policy.
Edited to add: based on the post below, I was wrong in stating that it isn't a new policy.
Jan 16, 2022, 5:00 pm
#3
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
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So, half of the cafe car on my NER train was blocked for “Amtrak employees.” Not one booth for attendant or conductors, an entire half of the car with food crates on the tables. The (rude) employee told me it was for employees only and refused to answer whether it was a new policy.
is it a new policy? If so, I would just live with it. Can’t be for omicron if the other half of the cafe car is packed, and employees are allowed to sit on the empty side.
I’ve been riding Amtrak quite regularly for over a decade and am kinda glad this will be my last year. I’ve encountered so many surly employees at Amtrak. Much higher ratio than I’ve seen with airlines.
is it a new policy? If so, I would just live with it. Can’t be for omicron if the other half of the cafe car is packed, and employees are allowed to sit on the empty side.
I’ve been riding Amtrak quite regularly for over a decade and am kinda glad this will be my last year. I’ve encountered so many surly employees at Amtrak. Much higher ratio than I’ve seen with airlines.
Jan 16, 2022, 6:08 pm
#4
Original Poster
Join Date: Feb 2004
Location: NYC
Programs: Amtrak Select Plus, Marriott Platinum, Marriott Lifetime Gold, Hilton Diamond
Posts: 3,123
If they're resurrecting some sort of new, hybrid plan, say so...but don't be rude about it, give me a curt "employees only," and refuse to explain the policy/situation.
Some Amtrak employees need *serious* customer service training.
Last edited by vatraveler; Jan 16, 2022 at 6:21 pm Reason: typo correction
Jan 17, 2022, 7:14 am
#5
Join Date: May 2009
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