Return Leg on Day Trip Ineligible for Points?
Sep 20, 2018, 5:56 am
#1
Original Poster
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Return Leg on Day Trip Ineligible for Points?
Sorry if this is common knowledge, but I couldn't find anything from googling the 'net or searching this forum, and pretty new to AGR. Did a day trip on Acela for work the other week and noticed that the 2nd leg is showing as "not eligible" for AGR points. These were purchased as two one-ways. What gives? Many thanks!
Sep 20, 2018, 12:44 pm
#3
Join Date: Mar 2012
Posts: 284
I have done numerous day trips between Everett, WA and Vancouver, BC and back over the years, and never had a problem with getting the points for both the outbound and return. Do not see why the Acela should be any different.
Last edited by zephyr17; Sep 20, 2018 at 12:45 pm Reason: Add info
Sep 22, 2018, 9:11 pm
#5
Join Date: Dec 2012
Posts: 468
I've had issues with our agency/Concur transmitting the AGR number I have stored in my profile over when booking. I just go through the missing points link on the AGR site after the trip.
If it was separate trips, that may be the same issue. If it was one record, not sure what happened.
If it was separate trips, that may be the same issue. If it was one record, not sure what happened.
Sep 23, 2018, 1:56 pm
#6
Original Poster
Join Date: Feb 2013
Location: DCA
Posts: 7,769
I went ahead and gave them a call and the agent fixed it. She also signed me up for some promotions of which I was unaware, so that's nice.
