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Old Sep 24, 2016, 9:00 am
  #1  
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Join Date: Feb 2009
Location: South Florida
Programs: SPG,Marriott,Hilton,Delta,US airways,Hyatt,Fairmont,American A,Priority Cub,Discovery,etc
Posts: 255
Angry Amrak rewards:gift cards

For the past 3 weeks , I have not been able to order gift cards with my small amount of remaining points. Each week, a new message appears to try again the folowing friday. I have sent 2 emails and apparently they are working on it. Anyone else have issues? What else can I do with 6000 points?
iamfrugal is offline  
Old Sep 29, 2016, 1:00 pm
  #2  
 
Join Date: Jun 2014
Location: PSC
Programs: Hilton Diamond/IHG Platinum/DL Plutononium
Posts: 1,728
Transfer to Choice Hotels? Book tickets? 6,000 points are a good amount for Amtrak, you could book a round trip on the NEC easily with that many points.
hi55us is offline  
Old Sep 30, 2016, 1:14 pm
  #3  
 
Join Date: Aug 2009
Programs: UA, AA, BA, National EE, Hertz President Circle, SPG Gold, Hilton Gold, IHG Plat, Marriot Silver
Posts: 301
Having the same issues, last week it said
"Gift card/certificate redemptions are currently unavailable. Please try back on Sept, 30, 2016."

Now is says
Gift card/certificate redemptions are currently unavailable. Please try back on October, 17, 2016.
they always keep pushing it off.
#Amtrakfail
powerup25 is offline  
Old Oct 10, 2016, 8:55 am
  #4  
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Join Date: Feb 2009
Location: South Florida
Programs: SPG,Marriott,Hilton,Delta,US airways,Hyatt,Fairmont,American A,Priority Cub,Discovery,etc
Posts: 255
Bank of America rep threatens to take my Amtrak points for account closure

I am pretty fed up with AMTRACK rewards.Inabilty to redeem my points for a simple gift card.for weeks. So I decided to close my cc account with BofA. I was told that my points in my account would be taken from me if I do so by Bianca. Supervisor then spoke to me. She was quite adamant that she has the ability to take EVERY one of my points away. Huh? I don't believe this but what is up with that? I can see if I accrued points in this current statement but that's it. Feedback please.
iamfrugal is offline  
Old Oct 11, 2016, 4:34 pm
  #5  
 
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,640
Well, if your points have posted to your AGR account (not still on your BofA account) then BofA can't take them away.
diburning is offline  
Old Oct 18, 2016, 9:17 pm
  #6  
 
Join Date: Mar 2008
Location: PVD
Programs: AA-P, B6, DL, SW, SPG_M-P, AGR-S+
Posts: 289
Originally Posted by powerup25
Having the same issues, last week it said
"Gift card/certificate redemptions are currently unavailable. Please try back on Sept, 30, 2016."

Now is says
Gift card/certificate redemptions are currently unavailable. Please try back on October, 17, 2016.
they always keep pushing it off.
#Amtrakfail
Still unavailable and this time they don't give any sort of ETA. It just says to "Please try back soon."
ImprovGal is offline  
Old Oct 22, 2016, 7:25 am
  #7  
 
Join Date: Feb 2002
Location: BOS
Programs: AA EXP 1MM, DL PM, Bonvoy Titanium (Plat Life), HH G, Amtrak, B6, MR
Posts: 1,548
After weeks in the same boat, I just went in and was able to redeem 10k for Hertz $100 certificate. So, I would say it is working again.
sxpsxpsxp is offline  
Old Oct 23, 2016, 9:38 am
  #8  
 
Join Date: Mar 2008
Location: PVD
Programs: AA-P, B6, DL, SW, SPG_M-P, AGR-S+
Posts: 289
Originally Posted by sxpsxpsxp
After weeks in the same boat, I just went in and was able to redeem 10k for Hertz $100 certificate. So, I would say it is working again.
Yes, I did notice that the gift card redemptions are once again available.

Unfortunately, they removed the $100 Disney gift card from the options and that was what I was waiting to get. Drat!
ImprovGal is offline  


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