Amtrak websites down since May 15
Jul 17, 2016, 9:51 am
#31
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,472
To all - where it concerns an AGR (loyalty) account issue specifically, such as logging into your AGR account, viewing your points and coupons, making redemptions, etc., please call us at 1-800-307-5000 and describe the issue in detail so we can open a ticket for your account with our IT team. It is the best way for the issue to be corrected.
Thanks,
Anthony
Thanks,
Anthony
Jul 17, 2016, 1:50 pm
#32
Join Date: Feb 2004
Location: NYC
Programs: Amtrak Select Plus, Marriott Platinum, Marriott Lifetime Gold, Hilton Diamond
Posts: 3,123
Jul 17, 2016, 9:05 pm
#33
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,472
Indeed, he's been missed with zero posts in the past five months, until the one above which, you are now apparently informing us, is his farewell. Whatever; good luck to Anthony.
Aug 17, 2017, 3:14 pm
#34
Join Date: Aug 2004
Programs: UA 1K, DL Diamond, Hyatt Plat, AA Plat, SPG Plat/Lifetime Plat, Amex Plat / PRG, DClub
Posts: 308
Been struggling today! Trying to book a trip with points and it seems system is down. I enter the trip info and get a "system Down" error. Tells me to call instead.
Others having this issue? I tried both Chrome and IE from my PC.
Thanks.
Others having this issue? I tried both Chrome and IE from my PC.
Thanks.
Sep 28, 2017, 6:11 am
#35
Join Date: Jan 2005
Location: Tampere
Programs: BA EC Gold, Hilton Diamond
Posts: 3,237
I can log in and view my account but then I keep getting an error message like I've never seen before on any website:
> The requested URL was rejected. Please consult with your administrator.
> Your support ID is: < a 20-digit number >
This happens with Safari, Chromium and Firefox.
URL 'rejected' ??? By whom?
'Administrator' ? Does it mean my ISP?
Who generated this 'support ID' anyway?
Have to say I'm baffled here. Anybody got a clue?
TIA
> The requested URL was rejected. Please consult with your administrator.
> Your support ID is: < a 20-digit number >
This happens with Safari, Chromium and Firefox.
URL 'rejected' ??? By whom?
'Administrator' ? Does it mean my ISP?
Who generated this 'support ID' anyway?
Have to say I'm baffled here. Anybody got a clue?
TIA
Sep 28, 2017, 9:26 am
#36
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,194
I can log in and view my account but then I keep getting an error message like I've never seen before on any website:
> The requested URL was rejected. Please consult with your administrator.
> Your support ID is: < a 20-digit number >
This happens with Safari, Chromium and Firefox.
URL 'rejected' ??? By whom?
'Administrator' ? Does it mean my ISP?
Who generated this 'support ID' anyway?
Have to say I'm baffled here. Anybody got a clue?
TIA
> The requested URL was rejected. Please consult with your administrator.
> Your support ID is: < a 20-digit number >
This happens with Safari, Chromium and Firefox.
URL 'rejected' ??? By whom?
'Administrator' ? Does it mean my ISP?
Who generated this 'support ID' anyway?
Have to say I'm baffled here. Anybody got a clue?
TIA
At what point is the error appearing? What are you clicking on to get it?
If it's still occurring a few hours later, you may want to report it to Amtrak, though honestly, I don't know what is the best way you can get feedback to the proper channel...Amtrak's email support has gone downhill in recent years.