Anyone gotten thier 2015 credentials yet?
Feb 28, 2015, 6:32 pm
#16
Company Representative - Amtrak
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
And we did have the final batch of kits go out a week or so late, so for those who are still waiting for a kit, please check your mailbox this weekend or early next week. Thanks for your patience.
Anthony
Mar 1, 2015, 3:12 pm
#17
Join Date: May 2011
Location: NYC
Programs: AA EXP, Hilton Gold, SPG Gold
Posts: 58
Mar 1, 2015, 3:14 pm
#18
Join Date: Sep 2013
Location: East Coast, USA
Posts: 1,032
). Only found out by looking at my account today...Thanks for the update.
Mar 17, 2015, 8:42 am
#20
Original Poster
Join Date: Jan 2001
Location: SFO, JFK, PHL, etc.
Programs: UA GS 2Million, Marriott PP & LTPP, Amtrak Select Exec
Posts: 337
Just an update:
I'm still waiting (in Philadelphia) for my card. I re-qualified for select exec in October or November of last year.
I'm unable to get access to the United lounge as a result of this, and have been embarrassed several times trying to show them my status on the web (to no avail).
Several phone calls over the last weeks to the service center finally revealed that they only "sent my card for processing" on March 2nd, for some reason, and there's nothing they can do for me, not even send me a temporary card by email. The agents don't seem to be empowered to actually help me.
Hey AGRInsider, anything you can do? I have to say this doesn't exactly make me feel like I'm actually one of your so-called "best customers".think of how they treat everyone else.
I'm still waiting (in Philadelphia) for my card. I re-qualified for select exec in October or November of last year.
I'm unable to get access to the United lounge as a result of this, and have been embarrassed several times trying to show them my status on the web (to no avail).
Several phone calls over the last weeks to the service center finally revealed that they only "sent my card for processing" on March 2nd, for some reason, and there's nothing they can do for me, not even send me a temporary card by email. The agents don't seem to be empowered to actually help me.
Hey AGRInsider, anything you can do? I have to say this doesn't exactly make me feel like I'm actually one of your so-called "best customers".think of how they treat everyone else.
Mar 17, 2015, 9:06 am
#21
Company Representative - Amtrak
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
Please PM me your name and member number so I can investigate.
Thank you,
Anthony
Thank you,
Anthony
Just an update:
I'm still waiting (in Philadelphia) for my card. I re-qualified for select exec in October or November of last year.
I'm unable to get access to the United lounge as a result of this, and have been embarrassed several times trying to show them my status on the web (to no avail).
Several phone calls over the last weeks to the service center finally revealed that they only "sent my card for processing" on March 2nd, for some reason, and there's nothing they can do for me, not even send me a temporary card by email. The agents don't seem to be empowered to actually help me.
Hey AGRInsider, anything you can do? I have to say this doesn't exactly make me feel like I'm actually one of your so-called "best customers".think of how they treat everyone else.
I'm still waiting (in Philadelphia) for my card. I re-qualified for select exec in October or November of last year.
I'm unable to get access to the United lounge as a result of this, and have been embarrassed several times trying to show them my status on the web (to no avail).
Several phone calls over the last weeks to the service center finally revealed that they only "sent my card for processing" on March 2nd, for some reason, and there's nothing they can do for me, not even send me a temporary card by email. The agents don't seem to be empowered to actually help me.
Hey AGRInsider, anything you can do? I have to say this doesn't exactly make me feel like I'm actually one of your so-called "best customers".think of how they treat everyone else.
Mar 19, 2015, 3:58 pm
#22
Join Date: Apr 2003
Location: MSY
Programs: BA GfL
Posts: 5,926
I only received my new card yesterday (in Delaware). I'm down to Select now anyway--no longer working as of July 2014, so my status will be gone altogether by the end of 2015--so I'm not bothered by the late arrival of the card that I'd need to get into the lounges. But if I were still traveling like I used to, I would have been pissed.
Mar 19, 2015, 6:34 pm
#23
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
I only received my new card yesterday (in Delaware). I'm down to Select now anyway--no longer working as of July 2014, so my status will be gone altogether by the end of 2015--so I'm not bothered by the late arrival of the card that I'd need to get into the lounges. But if I were still traveling like I used to, I would have been pissed.