A new and improved Amtrak Guest Rewards website is coming!
Sep 25, 2013, 12:08 pm
#1
Company Representative - Amtrak
Original Poster
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
A new and improved Amtrak Guest Rewards website is coming!
Hi everyone,
We're excited to announce a new and improved Amtrak Guest Rewards website will be going live this week!
There are no program changes occurring as part of this redesign -- it is just one of the many ways we are continually improving the member experience with new and emerging technologies. We've done a lot of work updating the look and feel of the site with responsive technology, which adapts seamlessly to the size and capabilities of your computer or mobile device. In addition, we've simplified the navigation, made it easier to find the most popular information, and redesigned the redemption travel pages -- including the zone map. Many of these changes were in response to insights gained from market research and member feedback.
We look forward to hearing from you as we roll out our new online presence! I'll be monitoring this thread after the launch, so please feel free to write.
Best regards,
Anthony Rizos
Program Manager, Loyalty Marketing
Amtrak
Washington, DC
We're excited to announce a new and improved Amtrak Guest Rewards website will be going live this week!
There are no program changes occurring as part of this redesign -- it is just one of the many ways we are continually improving the member experience with new and emerging technologies. We've done a lot of work updating the look and feel of the site with responsive technology, which adapts seamlessly to the size and capabilities of your computer or mobile device. In addition, we've simplified the navigation, made it easier to find the most popular information, and redesigned the redemption travel pages -- including the zone map. Many of these changes were in response to insights gained from market research and member feedback.
We look forward to hearing from you as we roll out our new online presence! I'll be monitoring this thread after the launch, so please feel free to write.
Best regards,
Anthony Rizos
Program Manager, Loyalty Marketing
Amtrak
Washington, DC
Sep 25, 2013, 12:57 pm
#3
Join Date: Aug 2012
Programs: AGR Select/Amtrak Unlimited Discussion Forum
Posts: 102
New AGR Site!!
Anthoiny: Looking forward to it! Thanks for all the good Info and hard work that You and Your Team are putting into AGR, hopefully the other Amtrak Divisions have been inspired to follow suit! Looks like this might finally become the way to Run a Railroad afterall!@:-)
Sep 26, 2013, 6:21 am
#6
Join Date: Dec 2012
Posts: 468
Looks like it's up today.
Bad: The rendering is off on Chrome when in normal view. The text doesn't space out correctly and overlaps in places unless you zoom out.
Good: I like that the TQP's are highlighted in the Transactions list. Not having to hold the mouse in the same spot to keep the drop-down menu visible is another nice enhancement.
Bad: The rendering is off on Chrome when in normal view. The text doesn't space out correctly and overlaps in places unless you zoom out.
Good: I like that the TQP's are highlighted in the Transactions list. Not having to hold the mouse in the same spot to keep the drop-down menu visible is another nice enhancement.
Sep 26, 2013, 7:37 am
#7
Join Date: Oct 2007
Programs: AGR, PC, HH no status as I stopped paying for travel
Posts: 1,454
On Mozilla unless I zoom out some of the words inside the blue boxes do not appear. For example the double days box Total statement is double points on Amtrak travel. I see Double points. I have to do ctrl - to see all the words but then I have trouble reading the words in smaller font that are not in the blue boxes
Sep 26, 2013, 9:44 am
#9
Company Representative - Amtrak
Original Poster
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
Thanks!
Anthony
Sep 26, 2013, 9:45 am
#10
Company Representative - Amtrak
Original Poster
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
Looks like it's up today.
Bad: The rendering is off on Chrome when in normal view. The text doesn't space out correctly and overlaps in places unless you zoom out.
Good: I like that the TQP's are highlighted in the Transactions list. Not having to hold the mouse in the same spot to keep the drop-down menu visible is another nice enhancement.
Bad: The rendering is off on Chrome when in normal view. The text doesn't space out correctly and overlaps in places unless you zoom out.
Good: I like that the TQP's are highlighted in the Transactions list. Not having to hold the mouse in the same spot to keep the drop-down menu visible is another nice enhancement.
Hi ne52 - can you provide a screenshot of what you're seeing in Chrome? Also, the browser version would be great. Thanks.
Anthony
Sep 26, 2013, 9:46 am
#11
Company Representative - Amtrak
Original Poster
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
On Mozilla unless I zoom out some of the words inside the blue boxes do not appear. For example the double days box Total statement is double points on Amtrak travel. I see Double points. I have to do ctrl - to see all the words but then I have trouble reading the words in smaller font that are not in the blue boxes
Anthony
Sep 26, 2013, 9:48 am
#12
Join Date: Jul 2001
Programs: Hilton Lifetime Diamond
Posts: 1,266
Sep 26, 2013, 10:28 am
#13
Join Date: Oct 2007
Programs: AGR, PC, HH no status as I stopped paying for travel
Posts: 1,454
Do not know how to screen shot for FT or PM
Sep 26, 2013, 11:00 am
#14
Join Date: Aug 2009
Programs: AGR Select+, Hilton Gold, Luv SWA, wish their points wud transfer to Amtrak.....
Posts: 89
Great work on the newly-designed AGR web site. Any thought given to making the three different zones, "expandable" when clicking on them, as in more detail/blow-up? Minor nit, but I miss from past version(s) ago.
Really great work.
Really great work.
Sep 26, 2013, 11:18 am
#15
Company Representative - Amtrak
Original Poster
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528