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Originally Posted by AGR Insider
(Post 19271578)
Hi All,
Thank you for alerting us to this issue with your Amtrak Guest Rewards upgrade coupons and the 14 day advanced purchase ($49) fare. There has been no change in policy and Amtrak Guest Rewards coupons are compatible and can be used with the 14 day advanced purchase fare on the Northeast Regional. We are working to ensure that all of our agents are trained accordingly. Thank you for your patience and understanding in this matter. Best, Becky Parks Senior Marketing Officer, Amtrak Guest Rewards |
Originally Posted by vatraveler
(Post 20297550)
Still having issues with this. Trying to upgrade a NYP-WDB 14-day advance fare, and the agent is attempting to charge me a $25 fare difference. Very frustrating.
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Originally Posted by AGR Insider
(Post 20360592)
Sorry to hear this. When this happens, please send me a private message with your reservation number so we can be sure the agent is properly trained.
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Amtrak Class upgrade coupons
I just noticed my dozen or so coupons from Amtrak rewards (one-class upgrade and club acela day passes) have my name on them. Does this mean I can't use them for upgrading someone else?
My travel is paid by work and I don't need these unless traveling with a companion. Moreover my Amtrak status gets me free entry to Club Acela so these are more or less useless for me now. Is there any way I can use these to upgrade travel companions or friends/family? |
Check out the sticky at the top of this forum.
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The coupons are fully transferable and you may give them (for free) to anyone you'd like. Even though your name is printed on the face of the coupon, anyone may use it. Hope this helps!
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Originally Posted by AGR Insider
(Post 20466884)
The coupons are fully transferable and you may give them (for free) to anyone you'd like. Even though your name is printed on the face of the coupon, anyone may use it. Hope this helps!
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I used points to order some upgrade coupons from the AGR website and just received 5 companion in the mail coupons instead- has this ever happened to anyone? Guess I should call and ask them to resend.
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Originally Posted by Organgrinder
(Post 20494916)
I used points to order some upgrade coupons from the AGR website and just received 5 companion in the mail coupons instead- has this ever happened to anyone? Guess I should call and ask them to resend.
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How long does it take for the 10,000 point upgrade vouchers to arrive in the mail once requested online?
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Originally Posted by cerealmarketer
(Post 20884088)
How long does it take for the 10,000 point upgrade vouchers to arrive in the mail once requested online?
6/26/13 Ordered online 7/1/13 Delivered by USPS (postmarked from Philadelphia) |
Upgrade Vouchers
I am taking my daughter to celebrate a very special birthday in January and want to upgrade my acela r/t ticket on the NYP-BOS route. i don't have enough points to buy a pack of upgrade vouchers. Anyone have any ideas, suggestions, etc. to help this Senior.
Thanks so much for our help. |
Originally Posted by redgoose
(Post 21951131)
I am taking my daughter to celebrate a very special birthday in January and want to upgrade my acela r/t ticket on the NYP-BOS route. i don't have enough points to buy a pack of upgrade vouchers. Anyone have any ideas, suggestions, etc. to help this Senior.
Thanks so much for our help. You could alternatively buy enough points to get a pack, or you could just pay for the upgrades directly. It's lower priced on BOS-NYP than WAS-NYP. |
Expired Upgrade Vouchers
Excellent thread. Thank you to all that have organized and participated.
Does anybody have experience using expired 12hr upgrade coupons? Expiry date was 2 months ago. Might I be able to submit one to a station agent (explaining that it is expired, not trying to be tricky)? Thanks! |
Originally Posted by NYC123
(Post 21987398)
Excellent thread. Thank you to all that have organized and participated.
Does anybody have experience using expired 12hr upgrade coupons? Expiry date was 2 months ago. Might I be able to submit one to a station agent (explaining that it is expired, not trying to be tricky)? Thanks! Agents are trained not to accept expired coupons. Anthony |
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