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Old Oct 25, 2012, 12:21 pm
  #301  
 
Join Date: Mar 2011
Programs: SPG Gold, Amex Plat.
Posts: 28
I signed up for SkyGuide early in the year, never used it for anything because I usually am able to use my Amex Plat or Priority Pass. I hate to lose the reimbursement benefits.

However, I am taking a family (2 adults, 2 kids) trip over thanksgiving on United. So, PP or Amex won't get me in the UA lounges.

Could I use the UA mobile app to purchase multiple day passes in advance and use these for me and the family members? Or does the pass have to be used ONLY by me (for my access) regardless if the other are traveling with me? And be able to get reimbursed?

Thanks for your input.
Jkinghome is offline  
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Old Oct 25, 2012, 1:04 pm
  #302  
 
Join Date: Nov 2010
Posts: 639
The terms and conditions only cover passes used by yourself. Others, including traveling companions aren't covered.
oshelef is offline  
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Old Oct 25, 2012, 2:33 pm
  #303  
 
Join Date: Mar 2011
Programs: SPG Gold, Amex Plat.
Posts: 28
Originally Posted by oshelef
The terms and conditions only cover passes used by yourself. Others, including traveling companions aren't covered.
Thanks - how would SkyGuide know who actually used the pass?
Jkinghome is offline  
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Old Oct 27, 2012, 10:31 pm
  #304  
 
Join Date: Jul 2005
Posts: 3,072
Originally Posted by Preacher7
I had to use an MC at the New Delhi Lounge b/c they didn't take Amex. I've read that they'll give the credit in international situations like this.
Following up on the need to use an AmEx card. I sent them an email and got the following reply (bolding mind)

Originally Posted by SkyGuide Customer Service
Dear Mr. ClimbGuy,

We recently received your inquiry regarding SkyGuide Executive Privilege Club Airport Lounge Reimbursements. You do not need to use your American Express Card to pay for airport lounge or health club access in order to be eligible for reimbursement. Please do not hesitate to contact me if you have further questions. Thank you for being a valued member of the SkyGuide Executive Privilege Club.

Best,
Meredith
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Old Oct 28, 2012, 8:12 am
  #305  
 
Join Date: Aug 2008
Posts: 385
Originally Posted by ClimbGuy
Following up on the need to use an AmEx card. I sent them an email and got the following reply (bolding mind)
Strange and interesting ... sounds like the fact that it was an international lounge was irrelevant.

The one time I requested and received a reimbursement, the receipt I sent didn't indicate the credit card info. The Skyclub form asked what credit card I used and I stated AMEX and the card number, but I don't think they independently verified.
GoGreen is offline  
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Old Oct 28, 2012, 9:33 am
  #306  
 
Join Date: Dec 2011
Location: ORD
Posts: 701
All of my Amex cards have a fee for using them abroad. You can get the Blue Bird and use it when abroad as it doesn't have foreign transaction fees.
Corridor! is offline  
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Old Oct 29, 2012, 11:55 am
  #307  
 
Join Date: Jul 2010
Location: DCA/IAD/BWI
Programs: UA 2P, Marriott Plat, Hyatt Plat, National EE, Avis PC
Posts: 314
Does anyone have a link/copy of the reimbursement form? The website link to the form hasn't been working for the past few weeks. TIA.
cwilson830 is offline  
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Old Oct 30, 2012, 5:49 am
  #308  
Formerly known as cagalindo
 
Join Date: Sep 2010
Location: MCO TPA
Programs: Citi AA/HH/TYP Amex SPG/HH & Chase SP/PC
Posts: 1,335
Originally Posted by cwilson830
Does anyone have a link/copy of the reimbursement form? The website link to the form hasn't been working for the past few weeks. TIA.
http://www.mediafire.com/view/?rb7fsp3koum9dps
caGALINDO is offline  
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Old Oct 30, 2012, 6:23 pm
  #309  
Moderator: Chase Ultimate Rewards
 
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,452
Originally Posted by JapanFlyerT
Skyguide's website says in MEL that the Delta and UA lounges are options for us.
The SkyGuide site seems to strongly suggest that any airline-operated lounge is ok - that the search engine is simply a suggestion as to what might be available.

Anyone have any other experiences?
MDtR-Chicago is offline  
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Old Oct 31, 2012, 11:54 am
  #310  
 
Join Date: Jul 2010
Location: DCA/IAD/BWI
Programs: UA 2P, Marriott Plat, Hyatt Plat, National EE, Avis PC
Posts: 314
Originally Posted by caGALINDO
Thank you very much!
cwilson830 is offline  
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Old Nov 3, 2012, 5:06 pm
  #311  
 
Join Date: Sep 2012
Location: TPA/SRQ
Programs: Hyatt Explorer, Marriott Titanium, AA Plat Pro, UA Silver, Avis Plus, Hertz PC
Posts: 2,692
Can someone please send me a code that worked recently

I tried the facebook 19.99 ten days ago and nothing.

I would appreciate anything that has recently worked, a 2.99 and 29 or a 2.99 and a 59.

Anything would be greatly appreciated.

Thank You
Ceres is offline  
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Old Nov 4, 2012, 8:06 am
  #312  
 
Join Date: Nov 2006
Location: LAX
Posts: 2,851
Originally Posted by Ceres
Can someone please send me a code that worked recently

I tried the facebook 19.99 ten days ago and nothing.

I would appreciate anything that has recently worked, a 2.99 and 29 or a 2.99 and a 59.

Anything would be greatly appreciated.

Thank You
^ I tried the $19.99 link 3 times already and nothing. Would like a working link.

thanks
metoo is offline  
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Old Nov 5, 2012, 1:51 pm
  #313  
 
Join Date: May 2010
Location: Southern California
Programs: Hyatt Explorist, HH Gold, SPG Gold, National EC Executive, AA Platinum
Posts: 606
I have trouble with the various links not working. I just signed up on the telephone via customer service. The representative was extremely helpful although the process is somewhat time consuming. I signed up for 3 accounts: me and my two children.

Customer Service inquiries, please call 1-800-365-4357.
poptarts is offline  
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Old Nov 5, 2012, 2:31 pm
  #314  
 
Join Date: May 2010
Location: Southern California
Programs: Hyatt Explorist, HH Gold, SPG Gold, National EC Executive, AA Platinum
Posts: 606
Which lounge is best to use while waiting to depart on our Virgin Atlantic flight to LAX? (only flying premium economy so no lounge access)

Servisair
Air Canada
American Airlines

Thanks!
poptarts is offline  
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Old Nov 5, 2012, 2:38 pm
  #315  
 
Join Date: Nov 2009
Location: SoCal, USA
Posts: 15
Originally Posted by ClimbGuy
Following up on the need to use an AmEx card. I sent them an email and got the following reply (bolding mind)
Originally Posted by SkyGuide Customer Service
Dear Mr. ClimbGuy,

We recently received your inquiry regarding SkyGuide Executive Privilege Club Airport Lounge Reimbursements. You do not need to use your American Express Card to pay for airport lounge or health club access in order to be eligible for reimbursement. Please do not hesitate to contact me if you have further questions. Thank you for being a valued member of the SkyGuide Executive Privilege Club.

Best,
Meredith
Thanks for posting this. We were denied use of our Amex in DPS, (Bali) and were quite disappointed. There was a fabulous "Premier lounge" for $50 who did not take Amex-- the lesser 2 beer limit lounge had the Amex logo, but the staff would not run the Amex.
mi.dreaming is offline  
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