Manufacturer's Extended Warranty + AMEX extended?
Mar 10, 2008, 7:05 pm
#1
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Manufacturer's Extended Warranty + AMEX extended?
I'm just double checking, on the AMEX site, it says, essentially, if you have a product, and buy the mfrs extended warranty, you still receive the extended warranty for a year afterwards? Item in question is macbook, 1 year standard warranty, applecare warranty extends to 3 years, so AMEX would extend to 4 years?
Mar 15, 2008, 6:09 am
#2
Join Date: Aug 2006
Posts: 61
I just looked at the program details on the Web site, and I'm still not sure. I thought so after reading the first bullet, but the second seems to exclude computers:
- If you purchase an additional service contract or extended warranty with a product which is otherwise eligible
under the Buyer's Assurance Plan, and the combined coverage provided by both the original manufacturer’s
warranty and the purchased service contract does not exceed five years, then the product is eligible for coverage
under the Buyer's Assurance Plan. The Buyer's Assurance Plan will extend the warranty time period and mirror
coverage of the original manufacturers' warranty up to one additional year after both the original
manufacturer’s warranty and the purchased service contract have expired. If, however, you purchase an
American Express® Service Plan with a purchase from American Express Merchandise Services, the Buyer's
Assurance Plan will apply before the Service Plan is in effect. If the combined coverage of the original
manufacturer’s warranty and the purchased service contract exceeds five years then the product purchased is
not eligible under the Buyer's Assurance Plan and no coverage applies. - If you buy an additional service contract or an extended warranty for a computer, computer component or part
that already comes with an original U.S. Manufacturer’s warranty, unless such coverage is provided from and
administered by the original manufacturer, coverage under the Buyer’s Assurance Plan does not apply.
Mar 15, 2008, 9:55 am
#3
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Location: Phoenix, AZ
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[*]If you buy an additional service contract or an extended warranty for a computer, computer component or part
that already comes with an original U.S. Manufacturer’s warranty, unless such coverage is provided from and
administered by the original manufacturer, coverage under the Buyer’s Assurance Plan does not apply.[/LIST][/INDENT]
that already comes with an original U.S. Manufacturer’s warranty, unless such coverage is provided from and
administered by the original manufacturer, coverage under the Buyer’s Assurance Plan does not apply.[/LIST][/INDENT]
Mar 15, 2008, 11:23 am
#5
Original Member
Join Date: May 1998
Location: NJ
Posts: 3,335
Yes, AMEX will still provide the additional year of warranty, since the extended AppleCare warranty is provided by the original equipment manufacturer.
But, of course, this is not legal advice that I am providing.
But, of course, this is not legal advice that I am providing.
Mar 15, 2008, 3:56 pm
#6
In memoriam
Join Date: Jan 2006
Posts: 4,020
IMHO, if you have problem and there is an arguable case for coverage, Amex will take care of you. I remember when I bought a vacuum at Sears, hose cracked, it was out of Sears warranty, Amex immediately send me a check for the entire cost of the machine. 
They appear to WANT to pay, unlike the rip-off extended warranties you can buy at Circuit City etc.
Guess Amex is thinking about a long-term relationship. @:-) The retailer and/or warranty company is not.
They appear to WANT to pay, unlike the rip-off extended warranties you can buy at Circuit City etc.
Guess Amex is thinking about a long-term relationship. @:-) The retailer and/or warranty company is not.
Mar 15, 2008, 10:55 pm
#7
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i suppose i'll call or email them to find out, but it seems to point to being covered...i'll let you know what i hear. i suppose if i end up going to law school, i'll have an answer in 4 years...
Mar 16, 2008, 2:14 am
#8
Join Date: Jun 2004
Posts: 3,773
I'd be curious to know the answer to this one as well. I'm planning to buy a new Macbook Pro next month, and am considering Applecare which will extend the one year warranty to three years.
Since I have a Centurion card, the AmEx extended warranty will match the original warranty up to three years (instead of one year as for Platinum).
So I'm wondering if I'll get the 3 years Applecare plus 3 years AmEx extended warranty for a total of six years, or if it is 3 years Applecare plus one year AmEx extended warranty, based on the original Apple one-year warranty.
Does anyone know?
Susan
Since I have a Centurion card, the AmEx extended warranty will match the original warranty up to three years (instead of one year as for Platinum).
So I'm wondering if I'll get the 3 years Applecare plus 3 years AmEx extended warranty for a total of six years, or if it is 3 years Applecare plus one year AmEx extended warranty, based on the original Apple one-year warranty.
Does anyone know?
Susan
Mar 16, 2008, 7:04 am
#9
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Mar 16, 2008, 4:26 pm
#10
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I cannot say that I "know" definitively, but I have to assume that they are only going to give you one year, since they extend the original warranty, not the add-on.
Mar 16, 2008, 4:51 pm
#11
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Join Date: Jul 2003
Posts: 11,377
When a Cardmember charges the entire cost of a covered product with his or her Card account[1] the Buyer's Assurance Plan will extend the terms of the original manufacturer's warranty for a period of time equal to the duration of the original manufacturer's warranty, up to one additional year (up to three additional years for Centurion Card members), on warranties of five years or less that are eligible in the U.S.
Mar 16, 2008, 6:47 pm
#12
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The limit is a one-year extension, except for Centurion cardmembers.
https://www124.americanexpress.com/c...urance2003.pdf
https://www124.americanexpress.com/c...urance2003.pdf
Mar 16, 2008, 9:50 pm
#13
FlyerTalk Evangelist
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Posts: 11,377
Actually, AmEx's terms will provide coverage extension for extended warranties of five years or less--see post #2 and/or the PDF link I posted. For computers, the extended warranty has to be provided by the manufacturer, which AppleCare is.
Mar 17, 2008, 6:49 am
#14
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If you purchase an additional service contract or extended warranty with a product which is otherwise eligible under the Buyer's Assurance Plan, and the combined coverage provided by both the original manufacturer’s warranty and the purchased service contract does not exceed five years, then the product is eligible for coverage under the Buyer's Assurance Plan. The Buyer's Assurance Plan will extend the warranty time period and mirror coverage of the original manufacturers' warranty up to one additional year after both the original manufacturer’s warranty and the purchased service contract have expired.
Mar 17, 2008, 8:12 am
#15
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I'm not quite sure what the exact interpretation of the terms would be, but, as a non-Centurion, it doesn't really matter for me for all practical purposes.
