Proof of U.S. address?
 

I have an application for a Hilton Honors Surpass card that is on hold because I need to provide proof of a U.S. address. I provided a wise account statement but they said that was unacceptable . I was wondering if providing a statement for a prepaid mobile plan could alternatively work (eg T Mobile?).

Did you ask them what they would consider acceptable?

If I had to guess, a utility bill in your name would work. Mobile phone bill… maybe not.

bank statements, utility bills etc. are generally acceptable. Definitely ask them if you have neither of these 2.

Are you a resident in the US?

If not then you will not be accepted.

If you are then a Drivers License is the best form of ID. Otherwise a utility bill would also be accepted.

Since you don't need to be a resident to buy a cell phone the statement probably is not acceptable especially for a pre-paid burner phone.

NO way will they accept a prepaid phone bill for proof of address.

From what I remember they asked for a letter from your bank with a bunch of specific information, they should tell you exactly what you can submit and what needs to be on it.

They said they would accept either
- Current bill statement
- Bank statement
- US issued ID with address

Yes, are you a resident? That is the key question.

Some banks are more fussy than others. AMEX is more benevolent and will be approved even with a bank statement (which you may receive electronically and you may change your address there as you please.

CITI will ask for utility bill, landline phone, Netflix… something that is physically attached to an address. If you are not a resident, an ITIN confirmation might be a good idea.

Generally it is difficult for non-residents to get a card, but not impossible. You must strategize and be patient. For example, get a card made for establishing a credit score first, with a prepaid credit limit for a year. (Citi has a good one.) Once you get one card, you may ask for more. But it will take years.

Not currently a resident but I do have an address in the U.S.

I might try to get an ITIN but Amex said I didn't need one.

Would a Netflix subscription work for Amex with a U.S. Address?

I decided to apply for a platinum card from Amex Australia. Much higher annual fee and international transaction fees but hopefully easier to get for Hilton gold status.

A mobile phone bill is almost never an acceptable proof of address or residence.

Does a Netflix account prove that I have a residence in the US? Looking at my account, I don’t see any address. They must have had it from the days of DVD shipments, but do they still require it nowadays, and how do they verify it?

Update, I just got approved for Amex Plat in Australia! So I won't be bummed if I don't get the surpass card. Thank you everyone for the advice here.

Use the global transfer program with an existing Amex elsewhere that you no longer need. In my experience that essentially negates a proof of address - it certainly did for me when I moved to the US

Note that Global Transfer has been renamed: https://www.flyertalk.com/forum/amer...periences.html

Would I still need an ITIN or SSN for the global transfer programme? Tried to apply for an ITIN today at an IRS centre but was denied.