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Airline fee $250/$200 reimbursement reports: UA only (2023)

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Old Jan 1, 2023, 12:30 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: friedablass
HIGHLY RECOMMENDED READING PRIOR TO POSTING REGARDING UA TB:

Metadiscussion: WHEN to report missing airline fee reimbursements?


Your question is probably answered in this Wikipost

Reminder: you must enroll and select UA as your airline; it is generally viewed as prudent to wait a day before making a reimbursable purchase. It usually takes 5-10 to be reimbursed.

Travel Bank: There's a separate thread at this link for general discussion of Travel Bank, including important limitations on its use. As of Jan 3, 2022, and with ongoing success in 2023 as reported below, Travel Bank posts as a Special Service Ticket reimbursed by Amex (but unofficially), or United Electronic Ticketing or United Airlines Houston. Purchase here: https://www.united.com/en/US/account/travelbank If your transaction returns a Payment Failed error, try adding your American Express card to your United Airlines profile, and repeat the transaction using the stored card. DO NOT CALL Amex to ask about being credited for this.

Gift Cards: United does not sell gift cards.

MileagePlus X App: As of December 2016 American Express no longer reimburses MPX transactions.

READ BELOW for OTHER EXPENSES WHICH MAY BE REIMBURSED

Airline Taxes on Award Tickets Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391

Economy Plus and First Class Upgrade Fees Subscription worked in Feb 2020, data point here. As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.

Award AcceleratorI would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."

Eligible incidental fees include:
  • Checked baggage fees (including overweight/oversize)
  • Itinerary change fees
  • Phone reservation fees
  • FareLock
  • Pet flight fees
  • Seat assignment fees (E+)
  • In-flight amenity fees (beverages, food, pillows/blankets, headphones)
  • In-flight entertainment fees (excluding wireless internet unless it is billed by the airline.)
  • Airport lounge day passes & annual memberships
  • Onboard WIFI (provided it is billed by the airline.)
Keeping Track of Your Incidentals The Amex website has a Benefits link which will show a meter to keep track of your reimbursements. You may need a desktop/laptop browser to see it.

A general discussion of
Travel Bank is in a separate thread .

(2022 discussion of UA available at this link.)
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Airline fee $250/$200 reimbursement reports: UA only (2023)

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Old Jan 3, 2023, 10:58 am
  #46  
 
Join Date: Jun 2017
Location: SEA/NYC/IAD
Programs: UA 1K, Marriott Titanium, Hyatt Explorist
Posts: 1,916
Charges posted this morning (01/03) as UNITED AIRLINES HOUSTON TX.

No credit as of yet, nor any movement on the meter. Will update again if there's any progress.
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Old Jan 3, 2023, 12:46 pm
  #47  
 
Join Date: Mar 2007
Location: Fishers, IN (Indianapolis)
Programs: Hilton Honors Diamond, Marriott Gold
Posts: 97
Are we supposed to purchase $100 or less per transaction?

I haven’t done this recently and wanted to know for the purchases to properly trigger reimbursements, do we have to do this in $100 or less per transaction? Or are people experimenting with buying $200-$250 per transaction? I have both Aspire and personal (Charles Schwab) Platinum cards.
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Old Jan 3, 2023, 12:54 pm
  #48  
 
Join Date: May 2022
Posts: 2,255
Originally Posted by psoque
I haven’t done this recently and wanted to know for the purchases to properly trigger reimbursements, do we have to do this in $100 or less per transaction? Or are people experimenting with buying $200-$250 per transaction? I have both Aspire and personal (Charles Schwab) Platinum cards.
Aspire which has $250 credit you can buy the $250, but Platinum which only has $200 you need to buy 2x$100 since they do not have a $200 option
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Old Jan 3, 2023, 12:57 pm
  #49  
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Join Date: Dec 2002
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Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,716
Given the history of delayed credits at the beginning of the year I'm going to wait a week to see what happens with the early risers before I submit the Travel Bank charges.

Originally Posted by psoque
I haven’t done this recently and wanted to know for the purchases to properly trigger reimbursements, do we have to do this in $100 or less per transaction? Or are people experimenting with buying $200-$250 per transaction? I have both Aspire and personal (Charles Schwab) Platinum cards.
I think the prevailing view - based on experience across multiple airlines as well as recent UA experience - is that charges of $100 or less would be viewed by the Amex automated system as "incidentals" that are eligible for reimbursement. Higher amounts may be viewed as "airfare charges" that are ineligible.

Honestly what is the argument for doing a single large charge?
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Old Jan 3, 2023, 1:17 pm
  #50  
 
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,208
Originally Posted by Boraxo
Given the history of delayed credits at the beginning of the year I'm going to wait a week to see what happens with the early risers before I submit the Travel Bank charges.



I think the prevailing view - based on experience across multiple airlines as well as recent UA experience - is that charges of $100 or less would be viewed by the Amex automated system as "incidentals" that are eligible for reimbursement. Higher amounts may be viewed as "airfare charges" that are ineligible.

Honestly what is the argument for doing a single large charge?
The argument for doing a $100 charge is simple..... There is no $200 option to max out the Platinum $200 reimbursement. I've had 0 problems is charging $250 and getting them reimbursed on the Hilton Aspire card.
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Old Jan 3, 2023, 2:01 pm
  #51  
 
Join Date: Jan 2023
Location: Bay Area
Programs: Hilton Diamond
Posts: 38
I usually do $100 instead of $200. It's probably safer to go with a smaller amount
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zrzhang is offline  
Old Jan 3, 2023, 2:14 pm
  #52  
 
Join Date: Oct 2014
Posts: 6
Originally Posted by zrzhang
I usually do $100 instead of $200. It's probably safer to go with a smaller amount
There is no $200 option
gilbylg45 is offline  
Old Jan 3, 2023, 2:59 pm
  #53  
 
Join Date: Dec 2022
Posts: 3
Does anyone know if the airline fee charges count into the spending requirements for signup bonus even though they are getting reimbursed? Thanks!
cclg22 is offline  
Old Jan 3, 2023, 3:05 pm
  #54  
 
Join Date: May 2022
Posts: 2,255
Originally Posted by cclg22
Does anyone know if the airline fee charges count into the spending requirements for signup bonus even though they are getting reimbursed? Thanks!
They've always worked for me
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Schnit is offline  
Old Jan 3, 2023, 3:30 pm
  #55  
 
Join Date: Jan 2023
Location: Bay Area
Programs: Hilton Diamond
Posts: 38
Originally Posted by cclg22
Does anyone know if the airline fee charges count into the spending requirements for signup bonus even though they are getting reimbursed? Thanks!
It counts. But any other gift card purchases (Travel Bank does not count as gift card purchases) might not.
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zrzhang is offline  
Old Jan 3, 2023, 3:57 pm
  #56  
 
Join Date: Dec 2005
Location: San Francisco Bay Area
Programs: UMP MR
Posts: 107
Originally Posted by Polytonic
Charges posted this morning (01/03) as UNITED AIRLINES HOUSTON TX.

No credit as of yet, nor any movement on the meter. Will update again if there's any progress.
Charged $100 to amex plat and $100 to Hilton Aspire last night. Both shows as Pending Jan 2 UNITED ELECTRONIC TICKETNG.

Are other folks seeing this catagorization?
JiggyForMiles is offline  
Old Jan 3, 2023, 4:07 pm
  #57  
 
Join Date: Dec 2019
Posts: 240
Originally Posted by JiggyForMiles
Charged $100 to amex plat and $100 to Hilton Aspire last night. Both shows as Pending Jan 2 UNITED ELECTRONIC TICKETNG. Are other folks seeing this catagorization?
Yep but that is normal. Mine posted today as United Airlines just as they had before.
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Sloflyer032 is offline  
Old Jan 3, 2023, 4:07 pm
  #58  
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,192
Originally Posted by JiggyForMiles
Charged $100 to amex plat and $100 to Hilton Aspire last night. Both shows as Pending Jan 2 UNITED ELECTRONIC TICKETNG.

Are other folks seeing this catagorization?
Yes. Completely normal, AFAIK.
Diplomatico is offline  
Old Jan 3, 2023, 6:36 pm
  #59  
 
Join Date: Dec 2009
Location: DEN
Posts: 502
My 1/1 TB purchase posted as a Special Service Ticket. I don't think anything has changed, so I'm all in. I did half my TB purchases on the 1st and the other half today.

Given Amex credits now routinely take up to a week to post, I don't expect 1/1 purchases to credit until around 1/8, at which point the transaction would be backdated to 1/7.
brc01 is offline  
Old Jan 3, 2023, 6:44 pm
  #60  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
Originally Posted by brc01
Given Amex credits now routinely take up to a week to post,
Early January reimbursements are likely to take longer.
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mia is offline  


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