Jan 1, 2022, 11:44 am
Last edit by: rrgg
Your question is probably answered in this Wikipost
Reminder: you must enroll and select UA as your airline, then wait a day before making a reimbursable purchase. It can take a few days or a full week to be reimbursed.
Travel Bank: There'sa separate thread at this link for general discussion of Travel Bank. Travel Bank is available again Jan. 3, 2022 and posts as a Special Service Ticket reimbursed by Amex (but unofficially). May appear as United Electronic Ticketing or United Airlines Houston. Purchase here: https://www.united.com/offers/travelcash If your transaction returns a Payment Failed error, try adding your American Express card to your United Airlines profile, and repeat the transaction using the stored card. DO NOT CALL Amex to ask about being credited for this.
On December 31, 2021 United suspended Travel Bank deposit transactions and posted a message "Offer has ended."
United does not sell gift cards.
As of December 2016 American Express no longer reimburses MPX transactions.
READ BELOW for EXPENSES WHICH MAY BE REIMBURSED
Airline Taxes on Award Tickets Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391
Economy Plus and First Class Upgrade Fees Subscription worked in Feb 2020, data point here. As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.
Award AcceleratorI would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."
Eligible incidental fees include:
A general discussion of Travel Bank is in a separate thread .
(2021 discussion of UA available at this link.)
Reminder: you must enroll and select UA as your airline, then wait a day before making a reimbursable purchase. It can take a few days or a full week to be reimbursed.
Travel Bank: There'sa separate thread at this link for general discussion of Travel Bank. Travel Bank is available again Jan. 3, 2022 and posts as a Special Service Ticket reimbursed by Amex (but unofficially). May appear as United Electronic Ticketing or United Airlines Houston. Purchase here: https://www.united.com/offers/travelcash If your transaction returns a Payment Failed error, try adding your American Express card to your United Airlines profile, and repeat the transaction using the stored card. DO NOT CALL Amex to ask about being credited for this.
United does not sell gift cards.
As of December 2016 American Express no longer reimburses MPX transactions.
READ BELOW for EXPENSES WHICH MAY BE REIMBURSED
Airline Taxes on Award Tickets Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391
Economy Plus and First Class Upgrade Fees Subscription worked in Feb 2020, data point here. As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.
Award AcceleratorI would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."
Eligible incidental fees include:
- Checked baggage fees (including overweight/oversize)
- Itinerary change fees
- Phone reservation fees
- FareLock
- Pet flight fees
- Seat assignment fees (E+)
- In-flight amenity fees (beverages, food, pillows/blankets, headphones)
- In-flight entertainment fees (excluding wireless internet unless it is billed by the airline.)
- Airport lounge day passes & annual memberships
- Onboard WIFI (provided it is billed by the airline.)
A general discussion of Travel Bank is in a separate thread .
(2021 discussion of UA available at this link.)
Airline fee $250/$200 reimbursement reports: UA only (2022)
Jan 30, 2022, 7:47 am
#646
Join Date: Aug 2018
Location: north carolina
Posts: 2
redeeming travel bank
I was able to load the travelbank 4x$100 from two different platinum cards, I got the reimbursement all is well on that end.
Has anyone successfully redeemed the money in 2022? I am trying to book a flight and cannot find the option to pay by travel bank anywhere on browser or app.
Has anyone successfully redeemed the money in 2022? I am trying to book a flight and cannot find the option to pay by travel bank anywhere on browser or app.
Jan 30, 2022, 8:03 am
#647
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,951
Jan 30, 2022, 9:10 am
#648
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,331
I was able to load the travelbank 4x$100 from two different platinum cards, I got the reimbursement all is well on that end.
Has anyone successfully redeemed the money in 2022? I am trying to book a flight and cannot find the option to pay by travel bank anywhere on browser or app.
Has anyone successfully redeemed the money in 2022? I am trying to book a flight and cannot find the option to pay by travel bank anywhere on browser or app.
Jan 30, 2022, 11:55 am
#649
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,952
I was able to load the travelbank 4x$100 from two different platinum cards, I got the reimbursement all is well on that end.
Has anyone successfully redeemed the money in 2022? I am trying to book a flight and cannot find the option to pay by travel bank anywhere on browser or app.
Has anyone successfully redeemed the money in 2022? I am trying to book a flight and cannot find the option to pay by travel bank anywhere on browser or app.
Jan 31, 2022, 9:44 am
#650
Join Date: Jan 2022
Posts: 1
DP Schwab Platinum/Vanilla Plat/Biz Plat:
1/28 $100 posted
1/28 $100 posted
1/31 Meter moved on all of them.
1/28 $100 posted
1/28 $100 posted
1/31 Meter moved on all of them.
Jan 31, 2022, 1:06 pm
#651
Join Date: Jun 2007
Posts: 4,638
Personal Vanilla Plat:
1/24 bought E+ bundle $85
1/27 Meter moved
1/28 $85 credit posted
1/24 bought E+ bundle $85
1/27 Meter moved
1/28 $85 credit posted
Feb 1, 2022, 7:14 am
#653
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,765
DP for Hilton Aspire card:
- Changed airline choice from another airline to United, and added my Amex as a payment option on united.com on 26 January
- Purchased $250 travel bank credit in one transaction on 28 January
- Fee reimbursement dated 31 January
- Fee reimbursement actually appeared in the transaction list today, 1 February
Feb 1, 2022, 12:07 pm
#654
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,876
There's also been reports of it not showing up as an option when UAX flights are part of the itinerary. Seems not all the time, but sometimes. There may have been a similar issue a couple of years or so ago. I have not done a lot of bookings recently, but have, when looking, seen the option, even on all UAX itins. If using regular website, can try using the legacy payment page (there's a link by payment options) to see if it shows there. I have also seen it as an option for sure on the app when a UAX segment was there as well.
Feb 3, 2022, 8:17 am
#655
Join Date: Oct 2014
Programs: All of them
Posts: 1,664
DP for Hilton Aspire card:
- Changed airline choice from another airline to United, and added my Amex as a payment option on united.com on 26 January
- Purchased $250 travel bank credit in one transaction on 28 January
- Fee reimbursement dated 31 January
- Fee reimbursement actually appeared in the transaction list today, 1 February
Feb 4, 2022, 12:11 pm
#656
Join Date: Jul 2019
Posts: 3
Edit: Jan 31 posted on Feb 5!
Last edited by yubo56; Feb 7, 2022 at 12:59 pm
Feb 4, 2022, 1:41 pm
#657
Join Date: Feb 2022
Posts: 4
My $100 Travelbank purchase on one of my personal plats posted (transaction made Jan 30), but my $100x2 on the other personal plat did not post (Jan 31). I also have a $11.20 charge (for a miles redemption) on the second plat from Jan 31, and that was credited on Feb 2, so I'm wondering whether something changed across Jan 30/31. I'm trying again with my biz plat today.
Update Feb 5 Morning: Still no meter update, the transaction looks to have fully processed as well,
Update Feb 6 Morning: Reimbursement went through, I didn't have any meter update the day before, but it's dated for Feb 5. Gonna do another 1x$100 today to get the whole credit
Last edited by eucades; Feb 6, 2022 at 7:24 am Reason: Update
Feb 4, 2022, 1:54 pm
#658
Join Date: Dec 2015
Posts: 7
Same here. Bought 2x$100 on 1/31, personal platinum, still nothing. It shows up as "United Airlines Houston TX".
Feb 4, 2022, 7:12 pm
#659
Join Date: Sep 2020
Location: NYC
Programs: UA 1K, *A Gold, Marriott Titanium (LT Gold), Hilton Gold, National EE, Hertz PC
Posts: 15
For what it's worth, I checked the transaction on a successful Gold Amex Airline Fee reimbursement from Jan 2021. It also showed up as "UNITED AIRLINES HOUSTON TX" as well. Coded as a "Special Service Ticket Flight".
I've got an open DP transaction on Platinum AMEX.
2x Feb 1 - $100 transactions.
Meter Move - pending
Feb 5, 2022, 5:30 pm
#660
Join Date: Feb 2012
Posts: 4,467
I finally experienced the "Transaction Not Successful" error while trying to load TB. There is also NO pending charge on my AmEx card, and the TB balance has not changed. Is this in line with what other folks experienced with this error, or did this purchase really not go through at all?
