Sep 22, 2022, 9:48 am
Last edit by: mia
Related discussion here: Report clawbacks of the FHR/THC $200 credit.
Terms and FAQ
Which charges are eligible?
Terms and FAQ
Which charges are eligible?
- Reservation must be pre-paid to be reimbursed.
- Pre-paids with a flexible cancellation policy are still eligible.
- Hotel rates under $200 are also reimbursed.
- If using Pay With Points, the cash portion of your charge is still eligible.
- Charges made at the hotel are not billed by Amex Travel and are not eligible.
- When checking in, the terms require payment with an Amex which need not be a platinum Amex.
- Browse Hotels here
- Benefit renews every January 1st.
- The $200 credit is based on the year you made the booking, not the year of the stay. You can use it this year to book a room for next year.
- Amex in general handles offers by the transaction date, not post date. For example, a 12/31/22 transaction date is eligible for 2022 credits even if posted in 2023.
- If you cancel a reservation, the $200 credit is reversed. The credit will be available to use again if you cancelled in the same year you paid.
- In general you can't modify reservation dates and need to cancel and rebook to change dates.
- "If you need to change your hotel booking, you must either cancel and rebook your reservation or call us for assistance."
- If you use the benefit for a future stay and cancel that Amex platinum card prior to your stay, Amex is not known to claw back the $200. You will still need to check-in with some other Amex.
- The $200 credit sometimes posts in a few days, but sometimes 3 weeks or longer.
To know your remaining $200 balance, ask Amex. There's no meter on the website.There is now a meter on the website which shows your usage against $200- If your platinum account has additional cardholders with a gold card, charges on the gold card are eligible. Not clear if they enforce the requirement that the platinum cardholder must be on the reservation.
- Terms of the FH&R $100 credit.
- Separate thread regarding elite benefits on stays.
Amex $200 Hotel Credit (FHR or THC)
Oct 7, 2021, 9:18 am
#106
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,039
<snip>Has anybody noticed a difference in speed of how Hotel Collection vs. FHR bookings are credited? I made a THC prepaid reservation with my MS Plat around Sept. 26 and the $200 was credited back within 3 days or so. I made an FHR booking on my Schwab Platinum card on Sept. 30 that hasn't been credited yet.
Regards
Oct 7, 2021, 10:51 am
#108
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,846
Oct 8, 2021, 1:08 am
#109
Join Date: Jul 2011
Posts: 17
It just means that regardless of how many additional cards (read: authorized users) you have, the card account itself can only get $200 in credits, it doesn't matter who spends it.
Has anybody noticed a difference in speed of how Hotel Collection vs. FHR bookings are credited? I made a THC prepaid reservation with my MS Plat around Sept. 26 and the $200 was credited back within 3 days or so. I made an FHR booking on my Schwab Platinum card on Sept. 30 that hasn't been credited yet.
Has anybody noticed a difference in speed of how Hotel Collection vs. FHR bookings are credited? I made a THC prepaid reservation with my MS Plat around Sept. 26 and the $200 was credited back within 3 days or so. I made an FHR booking on my Schwab Platinum card on Sept. 30 that hasn't been credited yet.
So AU booking does get credit for FHR even gold card AU booking under the primary Platinum right ?
Oct 8, 2021, 9:09 am
#111
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,846
Oct 12, 2021, 8:55 pm
#112
Join Date: Jan 2013
Location: CA
Posts: 91
My FHR booking didn't credit for over a month. Then I chatted with an AmEx agent. He took a few minutes to check my booking, then stated that I met all the requirements, and that he'd issue a manual credit. It posted a week after that chat (backdated 3 days).
I noted that the hotel folks always referred to that booking as "prepaid", and never mentioned FHR or any extra benefits. I was fine with regular Diamond benefits, so had no incentive to investigate further .
I noted that the hotel folks always referred to that booking as "prepaid", and never mentioned FHR or any extra benefits. I was fine with regular Diamond benefits, so had no incentive to investigate further .
Oct 13, 2021, 5:37 pm
#114
Join Date: Mar 2007
Location: MSP
Programs: Marriott Lifetime Titanium, UA Silver, Hertz 5*
Posts: 913
Oct 13, 2021, 6:00 pm
#115
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
Programs: OZ Diamond
Posts: 6,134
LAX
Oct 13, 2021, 6:22 pm
#116
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,846
It has to be booked for and paid for by the end of the calendar year. Just like airline credits. You'll get the credit once it's paid for "within this year" for this year's credit. I booked mine and paid for it and already completed my stay, because I just didn't want to deal with any possible changes for next year since my travel plans will be really fluid next year.
Oct 14, 2021, 6:52 am
#117
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,788
Oct 14, 2021, 4:36 pm
#118
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
Oct 14, 2021, 5:33 pm
#119
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,386
Oct 14, 2021, 6:52 pm
#120
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,347
What if we aren't going anywhere close to any of those places? I'm having a harder time than I thought I would to use this credit. I'm not finding any hotel in places that we are actually going to that are under $500. I'm not interested in paying $300 out of pocket when I can get a perfectly fine luxury hotel completely free on points via Marriott or Hyatt or the like. I'm willing to go up to $300 and pay $100 out of pocket but more than that defeats the purpose for me.