Sep 22, 2022, 9:48 am
Last edit by: mia
Related discussion here: Report clawbacks of the FHR/THC $200 credit.
Terms and FAQ
Which charges are eligible?
Terms and FAQ
Which charges are eligible?
- Reservation must be pre-paid to be reimbursed.
- Pre-paids with a flexible cancellation policy are still eligible.
- Hotel rates under $200 are also reimbursed.
- If using Pay With Points, the cash portion of your charge is still eligible.
- Charges made at the hotel are not billed by Amex Travel and are not eligible.
- When checking in, the terms require payment with an Amex which need not be a platinum Amex.
- Browse Hotels here
- Benefit renews every January 1st.
- The $200 credit is based on the year you made the booking, not the year of the stay. You can use it this year to book a room for next year.
- Amex in general handles offers by the transaction date, not post date. For example, a 12/31/22 transaction date is eligible for 2022 credits even if posted in 2023.
- If you cancel a reservation, the $200 credit is reversed. The credit will be available to use again if you cancelled in the same year you paid.
- In general you can't modify reservation dates and need to cancel and rebook to change dates.
- "If you need to change your hotel booking, you must either cancel and rebook your reservation or call us for assistance."
- If you use the benefit for a future stay and cancel that Amex platinum card prior to your stay, Amex is not known to claw back the $200. You will still need to check-in with some other Amex.
- The $200 credit sometimes posts in a few days, but sometimes 3 weeks or longer.
To know your remaining $200 balance, ask Amex. There's no meter on the website.There is now a meter on the website which shows your usage against $200- If your platinum account has additional cardholders with a gold card, charges on the gold card are eligible. Not clear if they enforce the requirement that the platinum cardholder must be on the reservation.
- Terms of the FH&R $100 credit.
- Separate thread regarding elite benefits on stays.
Amex $200 Hotel Credit (FHR or THC)
Sep 12, 2021, 12:10 am
#61
Join Date: Mar 2018
Posts: 113
This did not happen in my case. I am not sure if it is because I already received part of the 200 travel credit. But for the travel credit, it posted as amextravel -$XX.XX. I am not sure if your case was unusual.
Sep 16, 2021, 7:04 pm
#62
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,884
Quick question on these:
- I do understand that the $200 plat hotel credit only applies on pre-paid stays, however, can you still get the FHR/THC benefits on stays where you choose to pay at the hotel (I assume not all hotels offer it, but I'm looking at one that does). I want to assume the answer is yes, since the rate includes a free night using the THC promo going on through 9/30, and that rate remains the same whether I choose to pay now or later, but you know what they say about assuming....
- THC $100 credit is once for the stay, correct, not each night, and sounds like what it can count toward varies by property? (FHR, comparatively credit benefit seems to be per night?).
Sep 16, 2021, 8:53 pm
#63
Join Date: Feb 2012
Posts: 4,477
Sep 17, 2021, 9:53 am
#65
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,419
In my case, the AMEX agents (logically) didn't understand which hotels qualified. So they told me my booking qualified even though AMEX didn't intend that to be the case. When I complained, they actually went back and replayed the recorded conversation in which their agent told me my booking qualified! Based on that recording, they have decided to pay me the $200 credit for my booking, which I think is the right thing for them to do.
Going forward, though, this benefit probably won't be useful to many people. For my Hawaiian travel dates, they now only have 3 hotels on the island of Hawaii that qualifiy. The minimum nightly rate for booking one of these properties is $1100. I think that won't interest too many cardholders.
Sep 17, 2021, 1:15 pm
#67
Join Date: Jun 2016
Posts: 2,257
but take note that the rebooking must happen and post by 31 December 2021. if it is after, you lose the $200 credit forever for the 2021 year.
so i think it's actually better to use the credit for travel intended for this year rather than next year if you still have uncertain plans
Sep 17, 2021, 1:18 pm
#68
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Sep 17, 2021, 3:09 pm
#69
Join Date: Jun 2016
Posts: 2,257
Sep 17, 2021, 3:10 pm
#70
Join Date: Aug 2002
Location: ILM, NC
Programs: airline independent; HHonors Diamond/Marriott Titanium
Posts: 917
Quick question on these:
- I do understand that the $200 plat hotel credit only applies on pre-paid stays, however, can you still get the FHR/THC benefits on stays where you choose to pay at the hotel (I assume not all hotels offer it, but I'm looking at one that does). I want to assume the answer is yes, since the rate includes a free night using the THC promo going on through 9/30, and that rate remains the same whether I choose to pay now or later, but you know what they say about assuming....
- THC $100 credit is once for the stay, correct, not each night, and sounds like what it can count toward varies by property? (FHR, comparatively credit benefit seems to be per night?).
Bullet #2 .. Not as Correct .. The THC offers $100 once per stay, the FHR benefit (usually valued at $100) is a once per stay, however the breakfast benefit is a per day benefit. This is why inexpensive FHR hotels are great for a one-night stay (THC has a minimum of 2-nights)
Sep 19, 2021, 1:37 am
#73
Join Date: Jul 2005
Programs: Hilton Diamond, Starwood Platinum, AA, SW, Delta
Posts: 885
Sep 19, 2021, 4:26 pm
#74
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,314
Sep 19, 2021, 4:50 pm
#75
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
The terms seem clear that only the primary and supplementary Platinum cards are eligible:
U.S. Consumer Basic and Additional Platinum Card®Members may receive up to a total of $200 in statement credits each calendar year, across all Cards on the Account, when using their eligible Platinum Card on eligible, prepaid Fine Hotels + Resorts® and The Hotel Collection bookings made through American Express Travel (meaning through amextravel.com, the Amex® App, or by calling the phone number on the back of your eligible Platinum Card)