Sep 22, 2022, 9:48 am
Last edit by: mia
Related discussion here: Report clawbacks of the FHR/THC $200 credit.
Terms and FAQ
Which charges are eligible?
Terms and FAQ
Which charges are eligible?
- Reservation must be pre-paid to be reimbursed.
- Pre-paids with a flexible cancellation policy are still eligible.
- Hotel rates under $200 are also reimbursed.
- If using Pay With Points, the cash portion of your charge is still eligible.
- Charges made at the hotel are not billed by Amex Travel and are not eligible.
- When checking in, the terms require payment with an Amex which need not be a platinum Amex.
- Browse Hotels here
- Benefit renews every January 1st.
- The $200 credit is based on the year you made the booking, not the year of the stay. You can use it this year to book a room for next year.
- Amex in general handles offers by the transaction date, not post date. For example, a 12/31/22 transaction date is eligible for 2022 credits even if posted in 2023.
- If you cancel a reservation, the $200 credit is reversed. The credit will be available to use again if you cancelled in the same year you paid.
- In general you can't modify reservation dates and need to cancel and rebook to change dates.
- "If you need to change your hotel booking, you must either cancel and rebook your reservation or call us for assistance."
- If you use the benefit for a future stay and cancel that Amex platinum card prior to your stay, Amex is not known to claw back the $200. You will still need to check-in with some other Amex.
- The $200 credit sometimes posts in a few days, but sometimes 3 weeks or longer.
To know your remaining $200 balance, ask Amex. There's no meter on the website.There is now a meter on the website which shows your usage against $200- If your platinum account has additional cardholders with a gold card, charges on the gold card are eligible. Not clear if they enforce the requirement that the platinum cardholder must be on the reservation.
- Terms of the FH&R $100 credit.
- Separate thread regarding elite benefits on stays.
Amex $200 Hotel Credit (FHR or THC)
Aug 29, 2022, 5:50 pm
#496
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,038
Sep 3, 2022, 7:51 am
#497
Join Date: Nov 2018
Location: New York
Posts: 799
When you Pay with Points the full cost of the stay will be billed to your card. In a separate transaction, points will be redeemed to (partially) offset the charge. I cannot see any reason this would disqualify that $200 credit but use Search this Thread to look for reports.
Sep 3, 2022, 4:52 pm
#498
Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 1,787
Sep 3, 2022, 5:15 pm
#500
Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 4,894
Sep 3, 2022, 5:21 pm
#502
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,398
Sep 3, 2022, 5:33 pm
#503
Join Date: Nov 2018
Location: New York
Posts: 799
i guess I’m ok
Sep 7, 2022, 6:23 am
#505
Join Date: Nov 2018
Location: New York
Posts: 799
I booked this Disney dolphin via hotel collection and the charge went through on September 4. Then a credit of 560 for using points. I guess I should expect the hotel credit within the next few days?
Sep 9, 2022, 12:24 pm
#506
Join Date: Nov 2018
Location: New York
Posts: 799
thank you
Sep 9, 2022, 1:20 pm
#507
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Sep 9, 2022, 10:34 pm
#508
Join Date: Dec 2000
Location: Philadelphia
Posts: 2,506
Another hotel I'll tag on - going to Ecuador with a friend in September and getting 2 nights at the NH Collection Quito Royal for about $12/night net after taxes & credit. It's hotel collection, but DPs show the $100 credit is good towards breakfast and will cover it for 2 people for 2 mornings. Likely not worth the full $200 credit (breakfast in Quito isn't exactly expensive and decent Airbnbs/local hotels are fairly cheap), but I'd rate it worth about $130-$150 so not a bad option for those who want to treat it as a credit rather than a coupon.
The $100 credit could be used at the restaurant or for spa treatments. We did the breakfast option ($9/person/day if you pay at check-in, $15 otherwise) which was a pretty large and decent quality spread of items including espresso drinks and (I believe but didn't order) made to order eggs. We also each had a massage (they start at $40 for a 40 minute Swedish massage) and it was a good masseuse but the spa area is kind of weird. Wouldn't pay full price, but given the credit, not a bad option to do. The restaurant also served lunch and dinner off an a la carte menu, but we didn't partake.
Rooms were fine but fairly large although the bathroom could have used an update. Had zero noise and a solid blackout curtain, plus a good bed and pillow.
Overall, I would say it is similar to an above average, in-town Holiday Inn. Definitely not luxurious, but for 2 nights with a good breakfast, 2 massages, and free parking for almost free with the Amex credit, I have zero complaints.
Pro tip: Use their airport transfer service if you are going to the airport. It's not covered by the credit, but at $25, it's within a couple dollars of what Uber/Cabify wanted but uses SUVs rather than the Chevy Aveos & Hyundai Accents prolific throughout the taxi/rideshare scene in Quito. Gave them a time we wanted to leave and they were ready for us with a great driver.