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Centurion Lounge crowding: Platinum cardholders may pay $50/guest effective 2.1.2023

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Old Apr 7, 2021, 7:10 pm
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Last edit by: mia
Centurion® Members, please refer to the Centurion website for specific terms & conditions.
From the Centurion website:
Centurion Members have unlimited complimentary access to all locations of The Centurion Lounge. Gold Card and Green Card Additional Cards on your Centurion account are not eligible for complimentary access. Card Members may bring immediate family (spouse or domestic partner and their children under 18) OR up to two (2) companions into The Centurion Lounge.
The annual fee for personal Platinum card is $695. The annual fee for additional Platinum card is $175 for up to 3 additional cards (from 1 to 3). The annual fee for the 4th or more additional Platinum card is $175 for each card.

The annual fee for business Platinum card is $595. The annual fee for each additional Platinum card is $300.

Originally Posted by https://thecenturionlounge.com/info/terms/
The Centurion® Lounge
Platinum and Business Platinum Card Members

U.S. Basic Platinum Card Members and Additional Platinum Card Members on the account and U.S. Basic Business Platinum Card Members and Additional Platinum Card Members on the account may bring up to two (2) guests per visit into locations of The Centurion Lounge in the U.S., at Hong Kong International Airport and at London Heathrow Airport for no per-visit guest fee (“Complimentary Guest Access”) through January 31, 2023. Effective February 1, 2023, Platinum Card Members, Business Platinum Card Members and Additional Platinum Card Members on the account will be charged a $50 fee for each guest (or $30 for children aged 2 through 17, with proof of age). To receive Complimentary Guest Access at these locations after January 31, 2023, the total eligible purchases on the Platinum Account must equal or exceed $75,000 between January 1, 2022 and December 31, 2022 and in each calendar year thereafter. Guest access policies may vary internationally by location and are subject to change.

Beginning February 1, 2023, eligibility for Complimentary Guest Access will be processed within a week of the Platinum Account’s meeting the purchase requirement in most cases, but may take up to 12 weeks to become effective. Complimentary Guest Access status will be reflected in the Benefits tab of your online account and in the American Express App. Once effective, Complimentary Guest Access will be available for the remainder of the calendar year in which it became effective, the following calendar year, and until January 31 of the next calendar year (for example, if Complimentary Guest Access becomes effective on May 1, 2023, it will remain effective through January 31, 2025). Eligible purchases made by any Additional Card Members on the Platinum Account will contribute to the purchase requirement. Eligible purchases to meet the purchase requirement are for goods and services minus returns and other credits. Eligible purchases do NOT include fees or interest charges, cash advances, purchases of travelers checks, purchases or reloading of prepaid cards, purchases of gift cards, person-to-person payments, or other cash equivalents. If a Basic Platinum Card Member upgrades or downgrades from a different American Express Card, eligible purchases made on that Card Account will count toward the new Platinum Account's Complimentary Guest Access purchase requirement.

Platinum Card Members have unlimited complimentary access to all locations of The Centurion Lounge. Gold Card and Green Card Additional Cards on your Platinum account are not eligible for complimentary access. All access to The Centurion Lounge is subject to space availability. To access The Centurion Lounge, the Card Member must present The Centurion Lounge agent with the following upon each visit: his or her valid Card, a boarding pass showing a confirmed reservation for a departing flight on the same day on any carrier and a government-issued I.D. Note that select lounges allow access to Card Members with a confirmed reservation for any same-day travel (departure or arrival). Refer to the specific location’s access policy for more information. Failure to present this documentation may result in access being denied. Card Members will not be compensated for changes in locations, rates or policies. A Card Member must be at least 18 years of age to enter without a parent or legal guardian. For locations with a self-service bar, the Card Member must be of legal drinking age in the location’s jurisdiction to enter without a parent or legal guardian. Must be of legal drinking age to consume alcoholic beverages. Please drink responsibly. American Express reserves the right to remove any person from the Lounge for inappropriate behavior or failure to adhere to rules, including, but not limited to, conduct that is disruptive, abusive or violent. Soliciting other Card Members for access into our lounge is not permissible. Hours may vary by location and are subject to change. Amenities vary among The Centurion Lounge locations and are subject to change. Services and amenities in the Lounge are complimentary, however you are responsible for any purchases and/or servicing charges you authorize our Member Services Professionals to perform on your behalf. Some American Express Cards are not eligible for all services provided by Member Services Desk. American Express will not be liable for any articles lost or stolen or damages suffered by the purchaser or visitor inside The Centurion Lounge. If we in our sole discretion determine that you have engaged in abuse, misuse, or gaming in connection with lounge access in any way or that you intend to do so, we may remove access to The Centurion Lounge from the Account. Use of The Centurion Lounge is subject to all rules and conditions set by American Express. American Express reserves the right to revise the rules at any time without notice.

Corporate Platinum Card Members

Corporate Platinum Card Members have unlimited complimentary access to all locations of The Centurion Lounge. Gold Card and Green Card Additional Cards on your Corporate Platinum Card account are not eligible for complimentary access. Card Members may bring up to two (2) complimentary companions into The Centurion® Lounge locations in the U.S., at Hong Kong International Airport and at London Heathrow Airport. Refer to the specific location’s access policy for more information. All access to The Centurion Lounge is subject to space availability. To access The Centurion Lounge, the Card Member must present The Centurion Lounge agent with the following upon each visit: his or her valid Card, a boarding pass showing a confirmed reservation for a departing flight on the same day on any carrier and a government-issued I.D. Note that select lounges allow access to Card Members with a confirmed reservation for any same-day travel (departure or arrival). Refer to the specific location’s access policy for more information. Failure to present this documentation may result in access being denied. Card Members will not be compensated for changes in locations, rates or policies. A Card Member must be at least 18 years of age to enter without a parent or legal guardian. For locations with a self-service bar, the Card Member must be of legal drinking age in the location’s jurisdiction to enter without a parent or legal guardian. Must be of legal drinking age to consume alcoholic beverages. Please drink responsibly. American Express reserves the right to remove any person from the Lounge for inappropriate behavior or failure to adhere to rules, including, but not limited to, conduct that is disruptive, abusive or violent. Soliciting other Card Members for access into our lounge is not permissible. Hours may vary by location and are subject to change. Amenities vary among The Centurion Lounge locations and are subject to change. Services and amenities in the Lounge are complimentary, however you are responsible for any purchases and/or servicing charges you authorize our Member Services Professionals to perform on your behalf. Some American Express Cards are not eligible for all services provided by Member Services Desk. American Express will not be liable for any articles lost or stolen or damages suffered by the purchaser or visitor inside The Centurion Lounge. If we in our sole discretion determine that you have engaged in abuse, misuse, or gaming in connection with lounge access in any way or that you intend to do so, we may remove access to The Centurion Lounge from the Account. Use of The Centurion Lounge is subject to all rules and conditions set by American Express. American Express reserves the right to revise the rules at any time without notice.

Delta SkyMiles® Reserve Card Members

Delta SkyMiles® Reserve and Delta SkyMiles® Reserve Business Basic and Additional Card Members receive complimentary access to The Centurion Lounge when flying on a same-day Delta-marketed or Delta-operated flight. The eligible flight must be booked on a U.S. issued American Express charge or credit Card. A Card Member may bring up to two guests at a per-visit rate of $50 per person, per location. Guests must be traveling on a same-day Delta-marketed or Delta-operated flight. Eligible lounges only include all Centurion Lounges located in the United States and Hong Kong. To access The Centurion Lounge, the Card Member must present The Centurion Lounge agent with the following upon each visit: his or her valid Delta SkyMiles® Reserve Card, a boarding pass showing a confirmed reservation for eligible Delta Air Lines flight, and a government-issued I.D. Failure to present these items may result in access being denied. Card Members will not be compensated for changes in locations, rates or policies. A Card Member must be at least 18 years of age to enter without a parent or legal guardian. For locations with a self-service bar, the Card Member must be of legal drinking age in the location's jurisdiction to enter without a parent or legal guardian. Must be of legal drinking age to consume alcoholic beverages. Please drink responsibly. American Express reserves the right to remove any person from The Centurion Lounge for inappropriate behavior or failure to adhere to rules, including, but not limited to, conduct that is disruptive, abusive or violent. Access is subject to space availability. Hours may vary by location and are subject to change. Amenities vary among The Centurion Lounge locations and are subject to change. Services and amenities in The Centurion Lounge are complimentary, however, you are responsible for any purchases and/or servicing charges you authorize our Member Services Professionals to perform on your behalf. American Express will not be liable for any articles lost or stolen or damages suffered by the purchaser or visitor inside The Centurion Lounge. Use of The Centurion Lounge is subject to all rules and conditions set by American Express. American Express reserves the right to revise the rules at any time without notice.

Delta SkyClub

The Platinum Card Member must present his or her valid American Express Card, government-issued I.D., and same-day corresponding airline ticket to club ambassador. Additional Gold Cards and Additional Green Cards on your Platinum account are not eligible for complimentary access. Access to Delta Sky Club partner lounges is not permitted. Individuals must be at least 18 years of age to access Delta Sky Club, and 21 years of age to access locations with a self-service bar, unless accompanied by a responsible, supervising adult who has access to the lounge. Card Members must adhere to all House Rules of participating clubs. Participating airport clubs and locations subject to change without notice. Additional guest access and fees subject to terms and conditions of participating airport clubs.

For the most current Delta Sky Club access and pricing policy, please visit Delta.com/skyclub. All Delta Sky Club rules apply to Delta Sky Club membership and use. To review the rules, please visit Delta.com/skyclub.

Airspace

This benefit is available to Platinum Card Members. Additional Gold Cards and Additional Green Cards on your Platinum account are not eligible for complimentary access. Card Member must present his or her valid Card, government-issued I.D. and confirmed boarding pass for same-day travel. In some cases, Card Member must be 21 years of age to enter without a parent or guardian. The Card Member may bring up to two companions into the club as complimentary guests per visit. Card Member must adhere to all house rules of participating lounges. Card Members and his or her guests will receive all of the complimentary benefits and amenities afforded to the Airspace Lounge customers, as well as access to purchase non-complimentary items. Some product features may be subject to additional charges. Airspace Lounge locations are subject to change.

Priority Pass Select

These Terms and Conditions govern Platinum Card Members' participation in and use of the Priority Pass™ Select program. Priority Pass is an independent airport lounge access program. At any visit to a Priority Pass Select lounge that admits guests, you may bring in two guests for no charge. After two guests, you will be automatically charged the guest visit fee equal to the guest visit fee of the Priority Pass Standard program for each additional guest. Some lounges do not admit guests. By enrolling in Priority Pass Select, you agree that you will be responsible for any additional accompanying guest visits and that your Card will be automatically charged after you have signed for the additional guest visit and it has been reported to Priority Pass by the participating lounge. Additionally, you acknowledge and agree that American Express will verify your Card account number and provide updated Card account information to Priority Pass. Priority Pass will use this information to fulfill on the Priority Pass Select program and may use this information for marketing related to the program. Once enrolled, Platinum Card Members whose Card account is not cancelled may access participating Priority Pass Select lounges by presenting your Priority Pass Select card and airline boarding pass. In some lounges, Priority Pass Select member must be 21 years of age to enter without a parent or guardian. Priority Pass Select members must adhere to all house rules of participating lounges. Amenities may vary among airport lounge locations. Conference rooms, where available, may be reserved for a nominal fee. Priority Pass Select lounge partners and locations are subject to change. All Priority Pass Select members must adhere to the Priority Pass Conditions of Use, which will be sent to you with your membership package, and can be viewed at www.prioritypass.com. Upon receipt of your enrollment information, Priority Pass will send your Priority Pass Select card and membership package which you should receive within 10–14 business days. If you have not received the Priority Pass card after 14 days, please contact American Express using the number on the back of your American Express® Card. Please note, Additional Gold Card Members are not eligible for membership.

Escape Lounges – The Centurion® Studio Partner

Platinum Card Members

This benefit is available to Platinum Card Members. Additional Gold Cards and Additional Green Cards on your Platinum account are not eligible for complimentary access. Card Members receive complimentary access to any US location of the Escape Lounges. Card Member must present his or her valid Card, a boarding pass showing a confirmed reservation for same-day travel on any carrier and government-issued I.D. In some cases, Card Member must be 21 years of age to enter without a parent or guardian. Card Members may bring either (i) up to two guests or (ii) immediate family members, which are spouse or domestic partner and all children under the age of 18, as complimentary guests. Delta SkyMiles® Reserve and Delta SkyMiles® Reserve Business Basic and Additional Card Members receive complimentary access to all Escape Lounge locations when flying on a same-day Delta-marketed or Delta-operated flight. The eligible flight must be booked on a U.S. issued American Express credit card and Card Members may bring up to two guests at a per-visit rate equal to the guest fee of the respective Escape Lounge location. Card Member must adhere to all house rules of participating lounges. Card Members and his or her guests will receive all of the complimentary benefits and amenities afforded to the Escape Lounge customers, as well as access to purchase non-complimentary items. Some product features may be subject to additional charges. Escape Lounge locations are subject to change.

Delta SkyMiles® Reserve Card Members

Delta SkyMiles® Reserve and Delta SkyMiles® Reserve Business Basic and Additional Card Members receive complimentary access to all U.S. Escape Lounges - The Centurion® Studio Partner locations when flying on a same-day Delta-marketed or Delta-operated flight. Card Member must present his or her valid Card, a boarding pass showing a confirmed reservation for same-day travel on Delta and government-issued I.D. In some cases, Card Member must be 21 years of age to enter without a parent or guardian. The eligible flight must be booked on a U.S. issued American Express credit card and Card Members may bring up to two guests at a per-visit rate equal to the guest fee of the respective Escape Lounge location. For more information on guest fee rates and lounge terms and conditions, see https://escapelounges.com/us/access/. Guests must be traveling on a same-day Delta-marketed or Delta-operated flight. Card Member must adhere to all house rules of participating lounges. Card Members and his or her guests will receive all of the complimentary benefits and amenities afforded to the Escape Lounge customers, as well as access to purchase non-complimentary items. Some product features may be subject to additional charges. Escape Lounge locations are subject to change.

Plaza Premium Lounges:

This benefit is available to Platinum Card Members. Additional Gold Cards and Additional Green Cards on your Platinum account are not eligible for complimentary access. Card Members receive complimentary access to any global location of Plaza Premium Lounges. Card Member must present his or her valid Card, a boarding pass showing a confirmed reservation for same-day travel on any carrier and government-issued I.D. In some cases, Card Member must be 21 years of age to enter without a parent or guardian. Card Members may bring up to two (2) companions into Plaza Premium Lounges as complimentary guests. Must be of legal drinking age to consume alcohol. Please drink responsibly. Card Member must adhere to all house rules of participating lounges. Card Members and his or her guests will receive all of the complimentary benefits and amenities afforded to the Plaza Premium Lounge customers, as well as access to purchase non-complimentary items. Some product features may be subject to additional charges. Plaza Premium Lounge locations are subject to change.

Lufthansa:

This benefit is available to Platinum Card Members. Additional Gold Cards and Additional Green Cards on your Platinum account are not eligible for complimentary access. Platinum Card Members have complimentary access to select Lufthansa Business Lounges (regardless of ticket class) and Lufthansa Senator Lounges (when flying business class). To access the Lufthansa lounges, Platinum Card Member must present a government issued I.D., a same-day departure boarding pass showing confirmed reservation on a Lufthansa Group flight (Lufthansa, SWISS and Austrian airlines) and a valid Platinum Card. For the most current list of participating lounges and access requirements, please use the Lounge Finder feature in the American Express App or visit www.americanexpress.com/findalounge. Card Members must adhere to all rules of participating lounges. Participating lounges and locations subject to change without notice. Additional guest access and fees subject to terms and conditions of participating lounges. In some Lounges the Platinum Card Member must be at least 18 years of age to enter without a parent or guardian. Must be of legal drinking age to consume alcoholic beverages. Please drink responsibly. For the most current Lufthansa rules and guest access and pricing policy, please visit https://www.lufthansa.com/de/en/lounges.

Additional Global Lounge Collection Partner Lounges:

American Express offers access to additional lounges in the Global Lounge Collection where Platinum Card Members have unlimited complimentary access to participating locations. Card Members must present their valid Platinum Card, a government-issued I.D., and a boarding pass showing a confirmed reservation for same-day travel on any carrier. Guest access and associated fees are subject to the terms and conditions of the participating lounge provider. Participation, locations, rates, and policies of lounges are subject to change without notice, and Card Members and their guests will not be compensated for such changes. Access is subject to space availability, including capacity restrictions and limited hours that may be placed on the participating lounge. Amenities, services, and hours may vary by participating lounge and are subject to change without notice. American Express will not be liable for any articles lost or stolen, or damages suffered by the Card Member or guests inside the participating lounge. For participating lounges with a self-service bar, the Card Member may be required to be of legal drinking age in the participating lounge jurisdiction to enter without a parent or legal guardian. All Card Members and their guests must be of legal drinking age to consume alcoholic beverages. Please drink responsibly. Each participating lounge may have their own policy allowing for children under a certain age to enter for free with the Card Member who is a parent or legal guardian. Card Member must adhere to all house rules of participating lounges. Participating lounges reserve the right to remove any person from the premises for inappropriate behavior or failure to adhere to rules, including, but not limited to, conduct that is disruptive, abusive, or violent. If American Express, in our sole discretion, determines that the Card Member or their guests have engaged in abuse, misuse, or gaming in connection with access to participating lounges in any way, or that the Card Member or their guests intend to do so, we may remove access to the Additional Lounges from the Account. American Express and the participating lounge reserve the right to revise the rules at any time without notice. For the most current list of participating lounges and access requirements, please use the Lounge Finder feature in the American Express App or visit www.americanexpress.com/findalounge.






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Centurion Lounge crowding: Platinum cardholders may pay $50/guest effective 2.1.2023

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Old Apr 8, 2021, 12:14 am
  #46  
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Originally Posted by icelandman2
I actually found HKG to be the least crowded of the lounges I regularly visited, though I may be biased as SFO and SEA were also regulars on the list. I'm not sure they have much room/space to expand their HKG footprint - they'd have to either relocate or encroach upon the Cent area, both of which seem non-ideal.
It depends on what time you go. I'm not too happy with the lack of outlets. The seats with the outlets tend to get filled up fast. I don't know what AMEX can do at HKG. Guess we'll see what happens. I would love to see more Centurion lounges worldwide.
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Old Apr 8, 2021, 12:23 am
  #47  
 
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Originally Posted by arshi007
I just don't understand why AmEx goes to these extreme solutions for addressing the crowding problem. First they have a "generous" guest policy (2 free guests) but then reduce benefit for usage on arrival (which is useful for road warriors) and now they completely remove guest access. Why can't they just give you X passes in a year for guests (and they can tie it with the primary member being there so there's no "selling" of passes). That seems like the most obvious way to avoid crowding.
you dont understand? well, below is one of my favorite comments from 6 years ago about the cent lounge. over the years, i have shared this as i waited for amex to turn their crap around. enjoy.

Originally Posted by travelstar
The first Centurion lounge opened in Las Vegas in 2013 and was initially pay for entry for any but Centurion Cardmembers. Here's a quote when the Las Vegas lounge first opened:

"Any eligible American Express Cardmember may purchase a one-day Access Key at the Lounge for $50. If you hold a Centurion Card from American Express, or if you received a promotional mailing with an Access Key, access to The Centurion Lounge is complimentary. Purchase of one-day Access Keys is subject to Lounge capacity."

The Platinum Card annual fee was increased to $450 in 2007. Long before the Centurion Clubs were an idea much less a Platinum benefit.

The lounges were never built or intended to have the type of volume they're seeing. Most have reached capacity and are turning people away at peak times.
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Old Apr 8, 2021, 4:19 am
  #48  
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Originally Posted by EuropeanPete
Any news from non-US Platinum cards as yet? Given crowding is mainly a US thing, I guess there's a reasonable chance they'll overlook the rest of us (we have significantly worse benefits in general), though I hope they implement that correctly in the US Centurion lounges.
I would hope they won't change it for us.
We pay more already, 700 Euro, and we only get to add one extra platinum card holder, with no option to pay more for a 3rd or 4th.
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Old Apr 8, 2021, 4:37 am
  #49  
 
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Originally Posted by thomas199023
I would hope they won't change it for us.
We pay more already, 700 Euro, and we only get to add one extra platinum card holder, with no option to pay more for a 3rd or 4th.
im certain there was a reason the original T&Cs, before they were pulled, specifically mentioned "US Plat Members". meaning amex has different plans for EMEA.
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Old Apr 8, 2021, 4:51 am
  #50  
 
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Originally Posted by arshi007
That is interesting, I read the terms about an hour ago and it had that language, now its gone
I was going to say, I don't see any of it. Did they announce it too quickly or, unfortunately, do they already have some feedback and are forced to reconsider?
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Old Apr 8, 2021, 5:02 am
  #51  
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Originally Posted by lsquare
It depends on what time you go. I'm not too happy with the lack of outlets. The seats with the outlets tend to get filled up fast. I don't know what AMEX can do at HKG. Guess we'll see what happens. I would love to see more Centurion lounges worldwide.
HKG was the only one of these lounges I frequented on a monthly basis, if not more. When I would check out other ones on my trips to the USA (LAS, SFO, PHL and DFW) I always felt HKG was the best. Great views of the planes and I could always at least get a stool at a counter overlooking the tarmac if not a seat with a table.

Now I’m more worried about CX surviving than the AMEX lounge space there!
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Old Apr 8, 2021, 6:07 am
  #52  
 
Join Date: May 2002
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As previously posted the planned original Amex Centurion Lounges had a per visit fee except for Centurion card holders. I think this will be pushed back again. The funny thing is the Amex ideal target customer already has lounge access via biz or first class tickets. As for all of you folks I just have one thing to say that makes an airline lounge far more valuable than any Centurion lounge. IROP Once you have experienced an IROP and your elite status phone number is overloaded the airline lounge outshines any Centurion lounge.
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Old Apr 8, 2021, 6:33 am
  #53  
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Originally Posted by Centurion
As previously posted the planned original Amex Centurion Lounges had a per visit fee except for Centurion card holders. I think this will be pushed back again. The funny thing is the Amex ideal target customer already has lounge access via biz or first class tickets. As for all of you folks I just have one thing to say that makes an airline lounge far more valuable than any Centurion lounge. IROP Once you have experienced an IROP and your elite status phone number is overloaded the airline lounge outshines any Centurion lounge.
On yeah, I've found the staff at Jet Blue lounges helpful indeed!
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Old Apr 8, 2021, 6:59 am
  #54  
 
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Because the terms seem to have been yanked from the live site, I have retrieved them from the WaybackMachine archive...

Terms & Conditions

Centurion® Members, please refer to the Centurion website for specific terms & conditions.

The Centurion® Lounge

Platinum and Business Platinum Card Members

U.S. Basic Platinum Card Members and Additional Platinum Card Members on the account and U.S. Basic Business Platinum Card Members and Additional Platinum Card Members on the account may bring up to two (2) guests per visit into locations of The Centurion Lounge in the U.S., at Hong Kong International Airport and at London Heathrow Airport for no per-visit guest fee (“Complimentary Guest Access”) through January 31, 2023. Effective February 1, 2023, Platinum Card Members, Business Platinum Card Members and Additional Platinum Card Members on the account will be charged a $50 fee for each guest . To receive Complimentary Guest Access at these locations after January 31, 2023, the total eligible purchases on the Platinum Account must equal or exceed $75,000 between January 1, 2022 and December 31, 2022 and in each calendar year thereafter.

Beginning February 1, 2023, eligibility for Complimentary Guest Access will be processed within a week of the Platinum Account’s meeting the purchase requirement in most cases, but may take up to 12 weeks to become effective. Complimentary Guest Access status will be reflected in the Benefits tab of your online account and in the American Express App. Once effective, Complimentary Guest Access will be available for the remainder of the calendar year in which it became effective, the following calendar year, and until January 31 of the calendar year (for example, if Complimentary Guest Access becomes effective on May 1, 2023, it will remain effective through January 31, 2025). Eligible purchases made by any Additional Card Members on the Platinum Account will contribute to the purchase requirement. Eligible purchases to meet the purchase requirement are for goods and services minus returns and other credits. Eligible purchases do NOT include fees or interest charges, cash advances, purchases of travelers checks, purchases or reloading of prepaid cards, purchases of gift cards, person-to-person payments, or other cash equivalents. If a Basic Platinum Card Member upgrades or downgrades from a different American Express Card, eligible purchases made on that Card Account will count toward the new Platinum Account's Complimentary Guest Access purchase requirement.

Platinum Card Members have unlimited complimentary access to all locations of The Centurion Lounge. Gold Card and Green Card Additional Cards on your Platinum Card account are not eligible for complimentary access. All access to The Centurion Lounge is subject to space availability. To access The Centurion Lounge, the Card Member must present The Centurion Lounge agent with the following upon each visit: his or her valid Card, a boarding pass showing a confirmed reservation for a departing flight on the same day on any carrier and a government-issued I.D. Note that select lounges allow access to Card Members with a confirmed reservation for any same-day travel (departure or arrival). Refer to the specific location’s access policy for more information. Failure to present this documentation may result in access being denied. Card Members will not be compensated for changes in locations, rates or policies. A Card Member must be at least 18 years of age to enter without a parent or legal guardian. For locations with a self-service bar, the Card Member must be of legal drinking age in the location’s jurisdiction to enter without a parent or legal guardian. Must be of legal drinking age to consume alcoholic beverages. Please drink responsibly. American Express reserves the right to remove any person from the Lounge for inappropriate behavior or failure to adhere to rules, including, but not limited to, conduct that is disruptive, abusive or violent. Soliciting other Card Members for access into our lounge is not permissible. Hours may vary by location and are subject to change. Amenities vary among The Centurion Lounge locations and are subject to change. Services and amenities in the Lounge are complimentary, however you are responsible for any purchases and/or servicing charges you authorize our Member Services Professionals to perform on your behalf. Some American Express Cards are not eligible for all services provided by Member Services Desk. American Express will not be liable for any articles lost or stolen or damages suffered by the purchaser or visitor inside The Centurion Lounge. If we in our sole discretion determine that you have engaged in abuse, misuse, or gaming in connection with lounge access in any way or that you intend to do so, we may remove access to The Centurion Lounge from the Account. Use of The Centurion Lounge is subject to all rules and conditions set by American Express. American Express reserves the right to revise the rules at any time without notice.

Corporate Platinum Card Members

Corporate Platinum Card Members have unlimited complimentary access to all locations of The Centurion Lounge. Gold Card and Green Card Additional Cards on your Corporate Platinum Card account are not eligible for complimentary access. Card Members may bring up to two (2) complimentary companions into The Centurion® Lounge locations in the U.S., at Hong Kong International Airport and at London Heathrow Airport. Refer to the specific location’s access policy for more information. All access to The Centurion Lounge is subject to space availability. To access The Centurion Lounge, the Card Member must present The Centurion Lounge agent with the following upon each visit: his or her valid Card, a boarding pass showing a confirmed reservation for a departing flight on the same day on any carrier and a government-issued I.D. Note that select lounges allow access to Card Members with a confirmed reservation for any same-day travel (departure or arrival). Refer to the specific location’s access policy for more information. Failure to present this documentation may result in access being denied. Card Members will not be compensated for changes in locations, rates or policies. A Card Member must be at least 18 years of age to enter without a parent or legal guardian. For locations with a self-service bar, the Card Member must be of legal drinking age in the location’s jurisdiction to enter without a parent or legal guardian. Must be of legal drinking age to consume alcoholic beverages. Please drink responsibly. American Express reserves the right to remove any person from the Lounge for inappropriate behavior or failure to adhere to rules, including, but not limited to, conduct that is disruptive, abusive or violent. Soliciting other Card Members for access into our lounge is not permissible. Hours may vary by location and are subject to change. Amenities vary among The Centurion Lounge locations and are subject to change. Services and amenities in the Lounge are complimentary, however you are responsible for any purchases and/or servicing charges you authorize our Member Services Professionals to perform on your behalf. Some American Express Cards are not eligible for all services provided by Member Services Desk. American Express will not be liable for any articles lost or stolen or damages suffered by the purchaser or visitor inside The Centurion Lounge. If we in our sole discretion determine that you have engaged in abuse, misuse, or gaming in connection with lounge access in any way or that you intend to do so, we may remove access to The Centurion Lounge from the Account. Use of The Centurion Lounge is subject to all rules and conditions set by American Express. American Express reserves the right to revise the rules at any time without notice.

Delta SkyMiles® Reserve Card Members

Delta SkyMiles® Reserve and Delta SkyMiles® Reserve Business Basic and Additional Card Members receive complimentary access to all locations of the Centurion Lounge when flying on a same-day Delta-marketed or Delta-operated flight. The eligible flight must be booked on a U.S. issued American Express charge or credit Card. A Card Member may bring up to two guests at a per-visit rate of $50 per person, per location. Guests must be traveling on a same-day Delta-marketed or Delta-operated flight. To access The Centurion® Lounge, the Card Member must present The Centurion® Lounge agent with the following upon each visit: his or her valid Delta Reserve Card, a boarding pass showing a confirmed reservation for eligible Delta Air Lines flight, and a government-issued I.D. Failure to present these items may result in access being denied. Card Members will not be compensated for changes in locations, rates or policies. A Card Member must be at least 18 years of age to enter without a parent or legal guardian. For locations with a self-service bar, the Card Member must be of legal drinking age in the location's jurisdiction to enter without a parent or legal guardian. Must be of legal drinking age to consume alcoholic beverages. Please drink responsibly. American Express reserves the right to remove any person from The Centurion® Lounge for inappropriate behavior or failure to adhere to rules, including, but not limited to, conduct that is disruptive, abusive or violent. Access is subject to space availability. Hours may vary by location and are subject to change. Amenities vary among The Centurion® Lounge locations and are subject to change. Services and amenities in The Centurion® Lounge are complimentary, however, you are responsible for any purchases and/or servicing charges you authorize our Member Services Professionals to perform on your behalf. American Express will not be liable for any articles lost or stolen or damages suffered by the purchaser or visitor inside The Centurion® Lounge. Use of The Centurion® Lounge is subject to all rules and conditions set by American Express. American Express reserves the right to revise the rules at any time without notice.

Delta SkyClub

The Platinum Card Member must present his or her valid American Express Card, government-issued I.D., and same-day corresponding airline ticket to club ambassador. Access to Delta Sky Club partner lounges is not permitted. Individuals must be at least 18 years of age to access Delta Sky Club, and 21 years of age to access locations with a self-service bar, unless accompanied by a responsible, supervising adult who has access to the lounge. Card Members must adhere to all House Rules of participating clubs. Participating airport clubs and locations subject to change without notice. Additional guest access and fees subject to terms and conditions of participating airport clubs.

For the most current Delta Sky Club access and pricing policy, please visit Delta.com/skyclub. All Delta Sky Club rules apply to Delta Sky Club membership and use. To review the rules, please visit Delta.com/skyclub.

Airspace

This benefit is available to Platinum Card Members. Card Member must present his or her valid Card, government-issued I.D. and confirmed boarding pass for same-day travel. In some cases, Card Member must be 21 years of age to enter without a parent or guardian. The Card Member may bring up to two companions into the club as complimentary guests per visit. Card Member must adhere to all house rules of participating lounges. Card Members and his or her guests will receive all of the complimentary benefits and amenities afforded to the Airspace Lounge customers, as well as access to purchase non-complimentary items. Some product features may be subject to additional charges. Airspace Lounge locations are subject to change.

Priority Pass Select

These Terms and Conditions govern Platinum Card Members' participation in and use of the Priority Pass™ Select program. Priority Pass is an independent airport lounge access program. At any visit to a Priority Pass Select lounge that admits guests, you may bring in two guests for no charge. After two guests, you will be automatically charged the guest visit fee equal to the guest visit fee of the Priority Pass Standard program for each additional guest. Some lounges do not admit guests. By enrolling in Priority Pass Select, you agree that you will be responsible for any additional accompanying guest visits and that your Card will be automatically charged after you have signed for the additional guest visit and it has been reported to Priority Pass by the participating lounge. Additionally, you acknowledge and agree that American Express will verify your Card account number and provide updated Card account information to Priority Pass. Priority Pass will use this information to fulfill on the Priority Pass Select program and may use this information for marketing related to the program. Once enrolled, Platinum Card Members whose Card account is not cancelled may access participating Priority Pass Select lounges by presenting your Priority Pass Select card and airline boarding pass. In some lounges, Priority Pass Select member must be 21 years of age to enter without a parent or guardian. Priority Pass Select members must adhere to all house rules of participating lounges. Amenities may vary among airport lounge locations. Conference rooms, where available, may be reserved for a nominal fee. Priority Pass Select lounge partners and locations are subject to change. All Priority Pass Select members must adhere to the Priority Pass Conditions of Use, which will be sent to you with your membership package, and can be viewed at www.prioritypass.com. Upon receipt of your enrollment information, Priority Pass will send your Priority Pass Select card and membership package which you should receive within 10–14 business days. If you have not received the Priority Pass card after 14 days, please contact American Express using the number on the back of your American Express® Card. Please note, Additional Gold Card Members are not eligible for membership.

Escape Lounges – The Centurion® Studio Partner

This benefit is available to Platinum Card Members. Additional Gold Cards and Additional Green Cards on your Platinum Card account are not eligible for complimentary access. Card Members receive complimentary access to any US location of the Escape Lounges. Card Member must present his or her valid Card, a boarding pass showing a confirmed reservation for same-day travel on any carrier and government-issued I.D. In some cases, Card Member must be 21 years of age to enter without a parent or guardian. Card Members may bring either (i) up to two guests or (ii) immediate family members, which are spouse or domestic partner and all children under the age of 18, as complimentary guests. Delta SkyMiles® Reserve and Delta SkyMiles® Reserve Business Basic and Additional Card Members receive complimentary access to all locations of the Escape Lounges – The Centurion Studio Partner when flying on a same-day Delta-marketed or Delta-operated flight. The eligible flight must be booked on a U.S. issued American Express credit card and may bring up to two guests at a per-visit rate equal to the guest fee of the respective Escape Lounge location. Card Member must adhere to all house rules of participating lounges. Card Members and his or her guests will receive all of the complimentary benefits and amenities afforded to the Escape Lounge customers, as well as access to purchase non-complimentary items. Some product features may be subject to additional charges. Escape Lounge locations are subject to change.

Additional Guest Passes

Platinum and Centurion Card Members may purchase a $50 one-day pass for additional guests traveling with the Card Member. The one-day pass is valid at any Centurion Lounge on the same day of purchase. Access subject to space availability. Purchased One-Day Passes are non-transferable, non-refundable, and non-changeable. One-Day Passes have no cash value and cannot be combined with any other offer, discount or frequent flyer program award. Duplicated or altered One-Day Passes are void and will not be accepted. One-Day Pass holders will not be compensated for changes in locations, rates or policies. Must be of legal drinking age to consume alcoholic beverages. Please drink responsibly. One-Day Passes are valid for use only at The Centurion® Lounge and not at any other lounge facility. American Express reserves the right to remove any person from a lounge for inappropriate behavior or failure to adhere to lounge rules, including, but not limited to, conduct that is disruptive, abusive or violent. The Centurion® Lounge hours may vary by location and are subject to change. Amenities may vary among The Centurion® Lounge locations and are subject to change. In-lounge services and amenities are complimentary, however the Card Member is responsible for any purchases and/or servicing charges he or she authorizes our Member Services Professionals to perform on the Card Member's behalf. American Express will not be liable for any articles lost or stolen or damages suffered by the purchaser or visitor inside The Centurion® Lounge. Use of The Centurion® Lounge is subject to all rules and conditions set by American Express. American Express reserves the right to revise the rules at any time without notice.
A few people were asking about Priority Pass in this thread, which appears to remain unchanged.
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imnotalawyer is offline  
Old Apr 8, 2021, 7:46 am
  #55  
 
Join Date: Aug 2017
Programs: Hilton Diamond, IHG Spire Ambassador, Global Entry
Posts: 2,855
I appreciate the concern for reducing crowding. 2 free guests is excessive. Entire families kill the experience. Tons of friends and colleagues do too, to a lesser extent. This is too much though.

Now I couldn't even bring in my SO unless I pay $50 each time? At that point, I'm almost better off getting a table at a restaurant and ordering a meal of my choosing, or considering options externally of the airport. A huge devaluation on top of the rumored AF increase. No amount of free socks at Saks helps that. While it is their choice to make, I wonder why it couldn't have been an approach to cut guests to 1 first and see what the impact is. I suppose if they can still come in under an AU card, that's a bit more reasonable. The price and restrictions are starting to outweigh the benefits for more and more people though. I guess that is the goal.

I guess it's getting clearer who their target audience is.
samplat, cfabar1, James91 and 1 others like this.
Super Mario is offline  
Old Apr 8, 2021, 7:49 am
  #56  
 
Join Date: Dec 2018
Programs: $9 Fare Club
Posts: 1,479
Originally Posted by MattBTU
It seems to me AMEX is also trying to limit children in the lounge.

For example, a family of four can access the lounge by paying the primary card membership fee plus the authorized user fees for the other three family members. However, an authorized user must be over 13 years of age in order to become an AU on an AMEX card. Therefore, parents with small children cannot add them as authorized users and will be forced to pay the daily visit fee.

I don’t mind paying for authorized users, but don’t penalize families who would prefer to relax in the Centurion Lounge family rooms rather than at the McDonalds near gate C8.
Probably an unpopular opinion, but I absolutely welcome Amex making it difficult for kids to get in. In my opinion, a child doesn't have any business being in a lounge. I lost count pre-pandemic of the amount of times I was disturbed by a child running amok in a Centurion.

I know Amex made specific accommodations for them in certain lounges, but I don't think they should have.
ChurnieEls is offline  
Old Apr 8, 2021, 7:54 am
  #57  
 
Join Date: Jul 2020
Location: JFK/LGA/BDL
Posts: 419
Originally Posted by Super Mario
I appreciate the concern for reducing crowding. 2 free guests is excessive. Entire families kill the experience. Tons of friends and colleagues do too, to a lesser extent. This is too much though.

Now I couldn't even bring in my SO unless I pay $50 each time? At that point, I'm almost better off getting a table at a restaurant and ordering a meal of my choosing, or considering options externally of the airport. A huge devaluation on top of the rumored AF increase. No amount of free socks at Saks helps that. While it is their choice to make, I wonder why it couldn't have been an approach to cut guests to 1 first and see what the impact is. I suppose if they can still come in under an AU card, that's a bit more reasonable. The price and restrictions are starting to outweigh the benefits for more and more people though. I guess that is the goal.

I guess it's getting clearer who their target audience is.
Yep - I travel almost exclusively with my fiancee and the calculus now becomes whether or not that $50 is better spent at another restaurant or at the lounge. Generally speaking $50 will go further at the lounge then at an airport restaurant and you also have the upshot of the lounges amenities (better seating, privacy, and in some lounges the whacky fringe stuff like equinox or showers). This then creates the other conundrum of whether I just add her as an AU for $175. In normal circumstances we only tend to fly 2 to 3 times a year so the math doesn't quite work in that favor but that opens the door for me tossing two other family members on as AUs (you get up to 3 AUs for the $175 fee) simply out of spite - hah
imnotalawyer is offline  
Old Apr 8, 2021, 7:59 am
  #58  
 
Join Date: Jan 2021
Posts: 264
Originally Posted by Super Mario
I appreciate the concern for reducing crowding. 2 free guests is excessive. Entire families kill the experience. Tons of friends and colleagues do too, to a lesser extent. This is too much though.

Now I couldn't even bring in my SO unless I pay $50 each time? At that point, I'm almost better off getting a table at a restaurant and ordering a meal of my choosing, or considering options externally of the airport. A huge devaluation on top of the rumored AF increase. No amount of free socks at Saks helps that. While it is their choice to make, I wonder why it couldn't have been an approach to cut guests to 1 first and see what the impact is. I suppose if they can still come in under an AU card, that's a bit more reasonable. The price and restrictions are starting to outweigh the benefits for more and more people though. I guess that is the goal.

I guess it's getting clearer who their target audience is.
Yeah, I agree with this and the other similar posts: Would have been very nice to see them limit it to 1 guest as opposed to 2. Still, at least for me, at least this change is over a year and a half out and it looks like the platinum will have plenty of other changes coming so I guess we'll see how it all shakes out.
LlamaJesus is offline  
Old Apr 8, 2021, 8:01 am
  #59  
 
Join Date: May 2015
Location: DCA
Programs: AA EXP, DL FO, Marriott Titanium
Posts: 6,712
Originally Posted by ChurnieEls
Probably an unpopular opinion, but I absolutely welcome Amex making it difficult for kids to get in. In my opinion, a child doesn't have any business being in a lounge. I lost count pre-pandemic of the amount of times I was disturbed by a child running amok in a Centurion.

I know Amex made specific accommodations for them in certain lounges, but I don't think they should have.
It should be a popular opinion. Children have no place in an airport lounge.
KDCAflyer is offline  
Old Apr 8, 2021, 8:08 am
  #60  
 
Join Date: Sep 2009
Location: STL
Posts: 88
While losing all guest privileges does seem very excessive, I appreciate what AMEX is trying to do here. The lounges I've encountered, even in Covid, have still been extremely crowded. This is certainly related in part to the limited seating being employed in the lounges, but the crowds are still there and it's only going to get worse as travel ramps up again. And, from my personal experience, the crowding mainly comes from groups, usually families. It's the cardholder bringing in their spouse and 4 kids that contributes to the bulk of the crowding, not the cardholder bringing in his or her business partner.

I think there are more nuanced ways to accomplish this though. Allow one guest per cardholder and then charge for each additional guest, no exceptions. Want to bring your 4 kids in the lounge? Fine, then pay for them, like anyone else would have to if they wanted to bring 4 people in the lounge. There could even be a reduced fee ($25) for people under 18. Or just give each cardholder a set number of guest passes each year. But denying members the ability to bring in one guest a few times a year is overkill to me.
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slutide is offline  


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