Anyone prefer the old Centurion card design over the new one?
Aug 28, 2020, 9:52 am
#16
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Aug 30, 2020, 1:57 pm
#17
Join Date: May 2000
Location: Seattle, WA
Programs: Various
Posts: 2,155
The new US style card has been a nightmare for chipping the top layer off - a new version was put into production in early July which is a lot better now (same design - but doesn't chip top layer).
Aug 30, 2020, 2:11 pm
#18
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Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
This is the German version of about two years ago.
Aug 30, 2020, 9:26 pm
#19
Original Poster
Join Date: Jul 2008
Location: Bay Area, Ca
Programs: American Express Centurion
Posts: 49
If I call them, will they know to send me the latest production card?
Aug 30, 2020, 10:11 pm
#20
Join Date: May 2000
Location: Seattle, WA
Programs: Various
Posts: 2,155
Yes - they should send you a new card, it's a well known problem that there is a production quality issue with the cards pre-July update - even the staff at the Centurion Lounges were aware of it.
Aug 31, 2020, 11:22 am
#21
Original Poster
Join Date: Jul 2008
Location: Bay Area, Ca
Programs: American Express Centurion
Posts: 49
Just reached out to them. The rep confirmed that a lot of people has had this problem but he was unsure about the July cards being better. He will check with his team and get back to me.
Aug 31, 2020, 12:36 pm
#22
Join Date: Dec 2007
Location: Boston, MA
Programs: AMEX Centurion.... ETC.
Posts: 16
I just use the card through Apple Pay and it's also good through Apple Pay because then other people don't know the card is black.
Aug 31, 2020, 2:19 pm
#23
Join Date: Jan 2000
Posts: 3,026
Here are some pics of my current black card. It's the new card but it's chipping like crazy on the edges. I don't use it anymore because it's embarrassing to pull out with all the damage on the edges.
I just use the card through Apple Pay and it's also good through Apple Pay because then other people don't know the card is black.
I just use the card through Apple Pay and it's also good through Apple Pay because then other people don't know the card is black.
Last edited by mia; Aug 31, 2020 at 2:44 pm Reason: Remove quoted images.
Sep 1, 2020, 12:22 am
#27
Join Date: May 2002
Location: Arizona
Posts: 5,689
What a joke now Amex downgraded the metal. I never have seen a company so out of touch with their demographic customer. Chase Saphire Reserver or Chase Ink and get 25%-50% more using points. Amex is a slow elephant. I am waiting for old man Buffet to leave them.
Sep 1, 2020, 5:56 pm
#29
Original Poster
Join Date: Jul 2008
Location: Bay Area, Ca
Programs: American Express Centurion
Posts: 49
I am assuming I didn't get the latest card yet?
Sep 1, 2020, 6:12 pm
#30
Join Date: Jun 2002
Location: California USA
Posts: 652
Someone mentioned to me that Amex was going to use different (more durable) card material for the Centurion Cards, which is why I asked you the question about your new Business Centurion on another thread.