May 28, 2020, 7:36 am
Last edit by: Enigma368
AMEX COVID-19 BONUS EXPERIENCE WIKI
Doctor of Credit database of services that work/don’t work for credits: https://www.doctorofcredit.com/amex-benefits-workshop-which-merchants-code-for-streaming-wireless-shipping-credits-sortable-table
Please add services that have worked, or NOT worked, for you, along with any relevant notes. See the bottom of the wiki for information on what's supposed to be covered, per the Amex website.
Program T&Cs: https://about.americanexpress.com/si...n-TCs-FAQs.pdf
Wireless Phone Services (see below for rules)
Wireless Credit Rules, Per Amex Website (https://www.americanexpress.com/us/r...fo/retail.html)
To earn additional rewards, the purchase must be for monthly wireless telephone service charges and made directly from a wireless telephone service provider in the United States.
The following types of purchases are NOT included for additional Wireless rewards:
Examples of merchants where you will NOT earn additional rewards include:
Doctor of Credit database of services that work/don’t work for credits: https://www.doctorofcredit.com/amex-benefits-workshop-which-merchants-code-for-streaming-wireless-shipping-credits-sortable-table
Please add services that have worked, or NOT worked, for you, along with any relevant notes. See the bottom of the wiki for information on what's supposed to be covered, per the Amex website.
Program T&Cs: https://about.americanexpress.com/si...n-TCs-FAQs.pdf
Wireless Phone Services (see below for rules)
- WORKED
- AT&T Prepaid - post 269
- Greatcall - autopay, posted as WWW.GREATCALL.COM
- T-Mobile Prepaid - post 265
- Verizon Wireless Prepaid - posted as VZW PREPAID INTERNET OT
- Visible - hardware purchase and monthly bill - both posted as VISIBLE LONE TREE
- Google Fi - posted as wireless credit for many after May 22 (see posts from #385 onwards)
- ACN Flash wireless - autopay, posted as ACN Flash wireless. Credit posted 24 hours after charge posted.
- DID NOT WORK
- xxx
- YMMV
- Google Fi - posted as streaming for some (plat - "GOOGLE *GOOGLE FI G.CO/HELPPAY# CA", pay.google.com, additional information shows "GAMES"); no credit on green (additional information shows "Axxxxxxx SELLER"). Not clear if this was a temporary miscoding since it posted as Wireless for several after May 22. UPDATE: GOOGLE FI still sometimes posts as streaming credit. Worked for me on September 14th 2020. Had already used the $20 wireless credit and paid another $20 go Google FI and it was refunded as streaming credit. My experience is that it works 50% of the time.
- WORKED
- Amazon Music Unlimited - posted as AMAZON MUSIC
- Amazon Kindle
- Apple iCloud data storage - reimbursed as streaming subscription
- Audible
- Spotify
- Disney Plus - posted as DISNEY PLUS ECOM
- Netflix - posted as NETFLIX.COM
- YouTube - movie rental, directly through YouTube
- HBOMax
- Google Play credits (only if purchased in Android Play app)
- Google Play "In-Game Purchases" billed through google play
- Google Domain Services
- Sirius XM Annual Subscription
- DID NOT WORK
- Criterion Channel
- YMMV
- xxx
- WORKED
- USPS.com - Forever Stamps 5/27/2020
- USPS.com - gift shop.. toy trucks, etc 5/27/2020
- UPS - Campusship label generated and scanned into UPS stream 5/22/2020 (have not yet tested label generated but not scanned into stream)
- DID NOT WORK
- xxx
- YMMV
- xxx
Wireless Credit Rules, Per Amex Website (https://www.americanexpress.com/us/r...fo/retail.html)
To earn additional rewards, the purchase must be for monthly wireless telephone service charges and made directly from a wireless telephone service provider in the United States.
The following types of purchases are NOT included for additional Wireless rewards:
- Purchases from authorized retailers, resellers or third party sellers
- Purchases for hardware (e.g phones and accessories) or repair services
- Bundled services offered by Wireless companies for TV, Internet and VoIP
- VoIP (Voice Over Internet Protocol) services
- AT&T
- Sprint
- T-Mobile
- Verizon
Examples of merchants where you will NOT earn additional rewards include:
- Authorized retailers or resellers (e.g. Spring Communications, Wireless Zone)
- Superstores (e.g. Wal-Mart, and Target)
- Electronics stores (e.g. Best Buy, Staples)
- Amazon Music Unlimited
- Apple Music
- Apple TV+
- AT&T Now
- Audible
- CBS All Access
- Disney+
- ESPN+
- Fubo TV
- HBO Max
- HBO Now
- Hulu
- iHeartRadio
- Kindle Unlimited
- Luminary
- MLB.TV
- NBA League Pass
- Netflix
- NHL.TV
- Pandora
- Prime Video
- Showtime
- Sling TV
- SiriusXM Streaming and Satellite
- Spotify
- Stitcher
- YouTube Music Premium
- YouTube Premium
- YouTube TV
Amex USA COVID-19 temporary bonuses
Jun 1, 2020, 1:16 am
#436
Join Date: Jan 2019
Location: Seattle
Programs: Delta PM, Alaska MVP, AMEX Plat (MR), AMEX Delta Platinum
Posts: 56
Based on the credit, decided to add Disney+ to my streaming options...
May 24 Credit AMEX STREAMING SUBSCRIPTION CREDIT -$12.31
May 23 NETFLIX.COM 866-579-7172 CA $14.29
May 17 Credit AMEX STREAMING SUBSCRIPTION CREDIT -$7.69
May 16 DISNEY PLUS RECURRING $7.69
This leaves me with a net cost of $1.98 to get both Netflix and Disney+ streaming - pretty good deal. I just finished watching the Star Wars Mandalorian on Disney+ and it was quite good and now going binge the 7 seasons of Star Wars Clone Wars.
Nice addition to the Platinum card!
May 24 Credit AMEX STREAMING SUBSCRIPTION CREDIT -$12.31
May 23 NETFLIX.COM 866-579-7172 CA $14.29
May 17 Credit AMEX STREAMING SUBSCRIPTION CREDIT -$7.69
May 16 DISNEY PLUS RECURRING $7.69
This leaves me with a net cost of $1.98 to get both Netflix and Disney+ streaming - pretty good deal. I just finished watching the Star Wars Mandalorian on Disney+ and it was quite good and now going binge the 7 seasons of Star Wars Clone Wars.
Nice addition to the Platinum card!
Jun 2, 2020, 10:46 am
#438
Join Date: Jul 2014
Posts: 16
I prepaid $20 to my AT&T wireless account. It was coded in Amex as AT&T Uverse, which is a bundled subscription. I had a long, unhelpful chat with an Amex agent that this account was a wireless account. I'm having to follow up by sending my bill with the Amex charge, which they said could take 6-8 weeks to resolve. Very frustrating experience considering how simple the streaming credit worked.
Any other suggestions would be appreciated.
Any other suggestions would be appreciated.
Jun 2, 2020, 1:21 pm
#439
Join Date: Jul 2010
Posts: 1,223
I prepaid $20 to my AT&T wireless account. It was coded in Amex as AT&T Uverse, which is a bundled subscription. I had a long, unhelpful chat with an Amex agent that this account was a wireless account. I'm having to follow up by sending my bill with the Amex charge, which they said could take 6-8 weeks to resolve. Very frustrating experience considering how simple the streaming credit worked.
Any other suggestions would be appreciated.
Any other suggestions would be appreciated.
Jun 4, 2020, 9:01 am
#440
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,784
5/18 Google Play $5
5/20 Credit $5
5/23 HBOMax $11.99
5/25 Credit $11.99
5/30 Google Play $5
6/3 Credit $3.01
Jun 4, 2020, 7:26 pm
#441
Join Date: Feb 2006
Posts: 1,059
Jun 5, 2020, 6:49 am
#442
Join Date: Nov 2007
Location: PHX
Posts: 4,786
I purchased a $10 gift card from a local restaurant group on my Aspire on June 1 just to see what would happen. They sold it through a web interface that seemed to be some third party company but to my surprise today it shows as a 7x restaurant purchase and I received the resort credit. Amex is really quick with these credits.
Jun 5, 2020, 8:09 am
#443
Join Date: Jun 2020
Posts: 7
I prepaid $20 to my AT&T wireless account. It was coded in Amex as AT&T Uverse, which is a bundled subscription. I had a long, unhelpful chat with an Amex agent that this account was a wireless account. I'm having to follow up by sending my bill with the Amex charge, which they said could take 6-8 weeks to resolve. Very frustrating experience considering how simple the streaming credit worked.
Any other suggestions would be appreciated.
Any other suggestions would be appreciated.
1. May 5, I made a partial payment online to AT&T. It showed as "AT&T *PAYMENT 800-288-2020 TX" on my account, but no credit after 2+ weeks. Chatted with AMEX and got the "bundled services may not qualify, etc" and I could call back after 4 weeks if credit doesn't post.
2. May 29, made a $25 partial payment toward my June bill through *PAY from my phone. This charge shows as "AT&T STORE", but in the details it said "Will appear on your Jun 10 statement as AT&T BILL PAYMENT 800-288-2020 TX".
3. May 31 "Credit AMEX WIRELESS PHONE SERVICE CREDIT -$20.00" showed up on my account
(It actually showed in my account on June 1, but was dated May 31)4. June 1, so just to make sure it wasn't just a fluke, I made another $25 partial payment through *PAY which again shows as "AT&T STORE"
5. Jun 5 "Jun 4 Credit AMEX WIRELESS PHONE SERVICE CREDIT -$20.00" was posted to my account.
It may be that paying by phone gets coded slightly differently such that AMEX recognizes it as a wireless services payment. It may also be that with the many complaints, AMEX changed things on their end and recognized more payments to AT&T to be wireless charges. I think for my July bill, I will let it go through with my usual autopay and see if the credit gets posted automatically. If not, I guess I'll have to use *PAY each month, but at least it's easier then calling in to AMEX each month. One added bonus is that on the AT&T side, after I made the payment by phone, my online account says my autopay is still active with the reduced balance to be automatically charged on June 10, so I should still get the $10/month discount for autopay. This worked for me (at least for May and June), but as always, YMMV. I wish I could find the post with this suggestion, as that user deserves the credit. Hope this helps.
Jun 5, 2020, 8:17 am
#444
Join Date: May 2013
Location: RMS
Programs: DL Plat, UA Gold, Bonvoy Titanium, Hilton Credit Card Diamond
Posts: 8,782
It appears my favorite brewery does not qualify for the Aspire credits despite coding as "Restaurant - Bar & Cafe". I normally use my CSR there, and it earns 3x points as "Food and Drink" under Chase's coding.
Jun 5, 2020, 10:19 am
#445
FlyerTalk Evangelist
Join Date: May 2000
Location: أمريكا
Posts: 26,757
May 18 Google Fi charge - no credit so far
I chatted with an agent who said they recently made a change to make Google Fi eligible, so that's good news. He told me to wait another week or two for the May charge before asking for a manual credit, but supposedly going forward it will be automatic.
I chatted with an agent who said they recently made a change to make Google Fi eligible, so that's good news. He told me to wait another week or two for the May charge before asking for a manual credit, but supposedly going forward it will be automatic.
Jun 5, 2020, 11:12 am
#446
Join Date: Jul 2010
Posts: 1,223
I just wanted to share what worked for me to get the AMEX wireless credit for AT&T bundled services. I have AT&T wireless bundled with internet service and was having difficulty getting the wireless credit even after chatting with AMEX. I saw a previous post (either on FT or maybe reddit) that to get an AMEX credit for a previous AMEX wireless offer, a user made a payment by dialing *PAY (*729) from his cell phone to make a partial payment and this qualified for the credit. I did this for my current bill and the wireless statement credit has been posted to my account. Some details below for those who are interested.
....
It may be that paying by phone gets coded slightly differently such that AMEX recognizes it as a wireless services payment. It may also be that with the many complaints, AMEX changed things on their end and recognized more payments to AT&T to be wireless charges. I think for my July bill, I will let it go through with my usual autopay and see if the credit gets posted automatically. If not, I guess I'll have to use *PAY each month, but at least it's easier then calling in to AMEX each month. One added bonus is that on the AT&T side, after I made the payment by phone, my online account says my autopay is still active with the reduced balance to be automatically charged on June 10, so I should still get the $10/month discount for autopay. This worked for me (at least for May and June), but as always, YMMV. I wish I could find the post with this suggestion, as that user deserves the credit. Hope this helps.
....
It may be that paying by phone gets coded slightly differently such that AMEX recognizes it as a wireless services payment. It may also be that with the many complaints, AMEX changed things on their end and recognized more payments to AT&T to be wireless charges. I think for my July bill, I will let it go through with my usual autopay and see if the credit gets posted automatically. If not, I guess I'll have to use *PAY each month, but at least it's easier then calling in to AMEX each month. One added bonus is that on the AT&T side, after I made the payment by phone, my online account says my autopay is still active with the reduced balance to be automatically charged on June 10, so I should still get the $10/month discount for autopay. This worked for me (at least for May and June), but as always, YMMV. I wish I could find the post with this suggestion, as that user deserves the credit. Hope this helps.
Does the Auto-Pay auto-adjust down based on the partial payment?
::: Also, if your account balance is $0, how do you make a partial payment? Or do you have to wait for the statement to post? It would not let me make a payment of any kind via *PAY
Last edited by lax01; Jun 5, 2020 at 11:27 am
Jun 5, 2020, 11:25 am
#447
Join Date: Jun 2020
Posts: 7
Yes, on my AT&T account, it says autopay scheduled for June 10 with the amount being the remaining balance (initial total -$50). Hope it works for you.
Jun 5, 2020, 11:35 am
#448
Join Date: Jul 2010
Posts: 1,223
Weird, just edited my response - it would not let me make a partial payment (or any payment for that matter) - you don't get that message?
Jun 5, 2020, 12:13 pm
#449
Join Date: Jun 2020
Posts: 7
EDIT: Sorry, I missed your edit above. Yes, I believe you have to have a balance to make a payment. When I called in before my June bill was ready, I had a zero balance and it wouldn't let me make a prepayment. I tried again when the June bill posted and I had the balance and got the results in my original post.
Last edited by RTDonovan; Jun 5, 2020 at 12:22 pm Reason: Sorry, I missed your edit above.
Jun 5, 2020, 12:33 pm
#450
Join Date: Jul 2010
Posts: 1,223
Hmm, didn't get that message. I just dialed in (*729) again to see. First, got the "Welcome to AT&T express pay line for wireless service", then information on my balance and due date, then asked to press "1" to make a payment, then press "1" to pay total balance or press "2" to make a partial payment.
EDIT: Sorry, I missed your edit above. Yes, I believe you have to have a balance to make a payment. When I called in before my June bill was ready, I had a zero balance and it wouldn't let me make a prepayment. I tried again when the June bill posted and I had the balance and got the results in my original post.
EDIT: Sorry, I missed your edit above. Yes, I believe you have to have a balance to make a payment. When I called in before my June bill was ready, I had a zero balance and it wouldn't let me make a prepayment. I tried again when the June bill posted and I had the balance and got the results in my original post.
