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Old May 28, 2020, 7:36 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Enigma368
AMEX COVID-19 BONUS EXPERIENCE WIKI

Doctor of Credit database of services that work/don’t work for credits: https://www.doctorofcredit.com/amex-benefits-workshop-which-merchants-code-for-streaming-wireless-shipping-credits-sortable-table

Please add services that have worked, or NOT worked, for you, along with any relevant notes. See the bottom of the wiki for information on what's supposed to be covered, per the Amex website.
Program T&Cs: https://about.americanexpress.com/si...n-TCs-FAQs.pdf

Wireless Phone Services (see below for rules)
  • WORKED
    • AT&T Prepaid - post 269
    • Greatcall - autopay, posted as WWW.GREATCALL.COM
    • T-Mobile Prepaid - post 265
    • Verizon Wireless Prepaid - posted as VZW PREPAID INTERNET OT
    • Visible - hardware purchase and monthly bill - both posted as VISIBLE LONE TREE
    • Google Fi - posted as wireless credit for many after May 22 (see posts from #385 onwards)
    • ACN Flash wireless - autopay, posted as ACN Flash wireless. Credit posted 24 hours after charge posted.
  • DID NOT WORK
    • xxx
  • YMMV
    • Google Fi - posted as streaming for some (plat - "GOOGLE *GOOGLE FI G.CO/HELPPAY# CA", pay.google.com, additional information shows "GAMES"); no credit on green (additional information shows "Axxxxxxx SELLER"). Not clear if this was a temporary miscoding since it posted as Wireless for several after May 22. UPDATE: GOOGLE FI still sometimes posts as streaming credit. Worked for me on September 14th 2020. Had already used the $20 wireless credit and paid another $20 go Google FI and it was refunded as streaming credit. My experience is that it works 50% of the time.
Streaming Services (see below for officially covered services)
  • WORKED
    • Amazon Music Unlimited - posted as AMAZON MUSIC
    • Amazon Kindle
    • Apple iCloud data storage - reimbursed as streaming subscription
    • Audible
    • Spotify
    • Disney Plus - posted as DISNEY PLUS ECOM
    • Netflix - posted as NETFLIX.COM
    • YouTube - movie rental, directly through YouTube
    • HBOMax
    • Google Play credits (only if purchased in Android Play app)
    • Google Play "In-Game Purchases" billed through google play
    • Google Domain Services
    • Sirius XM Annual Subscription
  • DID NOT WORK
    • Criterion Channel
  • YMMV
    • xxx
Shipping Services (Business Platinum)
  • WORKED
    • USPS.com - Forever Stamps 5/27/2020
    • USPS.com - gift shop.. toy trucks, etc 5/27/2020
    • UPS - Campusship label generated and scanned into UPS stream 5/22/2020 (have not yet tested label generated but not scanned into stream)
  • DID NOT WORK
    • xxx
  • YMMV
    • xxx


Wireless Credit Rules, Per Amex Website (https://www.americanexpress.com/us/r...fo/retail.html)
To earn additional rewards, the purchase must be for monthly wireless telephone service charges and made directly from a wireless telephone service provider in the United States.

The following types of purchases are NOT included for additional Wireless rewards:
  • Purchases from authorized retailers, resellers or third party sellers
  • Purchases for hardware (e.g phones and accessories) or repair services
  • Bundled services offered by Wireless companies for TV, Internet and VoIP
  • VoIP (Voice Over Internet Protocol) services
Examples of merchants that accept the Card and where you can earn additional rewards for Wireless services include:
  • AT&T
  • Sprint
  • T-Mobile
  • Verizon
*This is not a complete list.

Examples of merchants where you will NOT earn additional rewards include:
  • Authorized retailers or resellers (e.g. Spring Communications, Wireless Zone)
  • Superstores (e.g. Wal-Mart, and Target)
  • Electronics stores (e.g. Best Buy, Staples)
Streaming Services Covered, Per Amex Website (https://www.americanexpress.com/us/r...fo/retail.html)
  • Amazon Music Unlimited
  • Apple Music
  • Apple TV+
  • AT&T Now
  • Audible
  • CBS All Access
  • Disney+
  • ESPN+
  • Fubo TV
  • HBO Max
  • HBO Now
  • Hulu
  • iHeartRadio
  • Kindle Unlimited
  • Luminary
  • MLB.TV
  • NBA League Pass
  • Netflix
  • NHL.TV
  • Pandora
  • Prime Video
  • Showtime
  • Sling TV
  • SiriusXM Streaming and Satellite
  • Spotify
  • Stitcher
  • YouTube Music Premium
  • YouTube Premium
  • YouTube TV
















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Amex USA COVID-19 temporary bonuses

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Old Apr 24, 2020, 8:31 pm
  #1  
Original Poster
 
Join Date: Mar 2018
Posts: 72
Amex USA COVID-19 temporary bonuses

It would seem per the earnings call today there may be possible changes coming.
LouNanne is offline  
Old Apr 24, 2020, 8:40 pm
  #2  
FlyerTalk Evangelist
 
Join Date: Dec 2006
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Originally Posted by LouNanne
It would seem per the earnings call today there may be possible changes coming.
Some details and link to transcript here:

https://www.doctorofcredit.com/ameri...reshes-in-may/
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Old Apr 24, 2020, 9:23 pm
  #3  
 
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Location: Flyover Country
Programs: Hilton Diamond, Free Range Airline Chicken
Posts: 202
Doing a bunch of fragmented offers with individual companies won’t help.
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Old Apr 25, 2020, 9:12 am
  #4  
 
Join Date: Feb 2016
Posts: 292
I'm not super encouraged by the transcript honestly. It sounds like basically more Amex Offers or temporary credits. Maybe a $10 a month streaming credit or something. I hope it's more exciting but I'm not holding my breath.
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Old Apr 25, 2020, 11:11 am
  #5  
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Originally Posted by kdm31091
I'm not super encouraged by the transcript honestly. It sounds like basically more Amex Offers or temporary credits. Maybe a $10 a month streaming credit or something. I hope it's more exciting but I'm not holding my breath.
That’s what it sounded to me. If they make it opt-in Amex Offers, it’s probably pretty cheap for Amex and the merchants. I don’t think I would even know about the offers if I wasn’t reading FT or DoC.
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Old Apr 25, 2020, 3:20 pm
  #6  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,314
Originally Posted by kdm31091
I'm not super encouraged by the transcript honestly. It sounds like basically more Amex Offers or temporary credits. Maybe a $10 a month streaming credit or something. I hope it's more exciting but I'm not holding my breath.
Well, that's worth $120 to me, minus the UR point value of the 600 points I would get on my ink card if I can split the payments between ink and Amex. Or $120 minus about 1000 points if I pay all my netflix bill with it.
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Old Apr 26, 2020, 7:39 am
  #7  
 
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
I'd rather have a $10-$12 monthly streaming credit (or specifically Netflix or Hulu commercial free, not something junky like CBS), than Uber credit. I'm sick and tired of Uber and Eats and only keep their app for my Amex credit.
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Old Apr 26, 2020, 8:17 am
  #8  
 
Join Date: May 2014
Location: Charleston, SC
Programs: SPG/Marriot Gold, Hilton Gold
Posts: 412
A streaming credit would make no sense whatsoever for the Platinum card. What they should do is add a dining bonus and have the streaming credit on the Green card that is supposedly more targeted towards millennials. If they gave me a credit for streaming on the Platinum, it would not influence my decision whether to downgrade or renew at this time. Right now, the Platinum card provides no value outside of the Uber Eats credits, and I don't know when I will be on a plane again.
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Old Apr 26, 2020, 9:49 am
  #9  
 
Join Date: Feb 2016
Posts: 292
Originally Posted by zorbachs
A streaming credit would make no sense whatsoever for the Platinum card. What they should do is add a dining bonus and have the streaming credit on the Green card that is supposedly more targeted towards millennials. If they gave me a credit for streaming on the Platinum, it would not influence my decision whether to downgrade or renew at this time. Right now, the Platinum card provides no value outside of the Uber Eats credits, and I don't know when I will be on a plane again.
I would agree that streaming and wireless seem pretty odd for the Platinum, but I think the issue is that the Green and Gold both already bonus dining. It seems unlikely (though not impossible) they'd add a dining bonus to Plat even though they should.

My guess is they are wanting to capture everyday spend on the Plat right now and who knows if these credits would even be permanent or just temporary offers to get people to use the card. Long term, streaming/wireless don't make much sense for the product.
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Old Apr 26, 2020, 9:52 am
  #10  
 
Join Date: Mar 2005
Location: CLT
Programs: AA EP, AA AC
Posts: 4,268
I don't wonder if AMEX won't go the Prestige Route and offer 5x on dining as well. Would not shock me to see them open 5x to travel too (again akin to Prestige).

Safe Travels
GTITAN is offline  
Old Apr 26, 2020, 12:27 pm
  #11  
 
Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 4,894
Originally Posted by kdm31091
I would agree that streaming and wireless seem pretty odd for the Platinum, but I think the issue is that the Green and Gold both already bonus dining. It seems unlikely (though not impossible) they'd add a dining bonus to Plat even though they should.

My guess is they are wanting to capture everyday spend on the Plat right now and who knows if these credits would even be permanent or just temporary offers to get people to use the card. Long term, streaming/wireless don't make much sense for the product.
One strange thing is that Amex seems to view the Gold as an “upgrade” to the Green, and the Platinum as an “upgrade” to the Gold based on the user profile. The problem is that the Gold is in many ways significantly more rewarding than the Platinum, both before Covid and during this Covid situation. It would be great if Amex offers some other kind of permanent enhanced spending with the Platinum. Maybe the much rumored Titanium card or whatever could do this

My Schwab Platinum fee is up next month. I have three premium Amex cards (Delta Reserve, Brilliant, Amex Plat) and it doesn’t make sense to hold all three if I am not taking advantage of perks like Amex FHR. It may make sense for me to cancel now and reapply for the regular Amex Plat (i believe I am still eligible for the bonus) next year...
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Old Apr 26, 2020, 1:34 pm
  #12  
 
Join Date: Feb 2016
Posts: 292
Originally Posted by Adelphos
One strange thing is that Amex seems to view the Gold as an “upgrade” to the Green, and the Platinum as an “upgrade” to the Gold based on the user profile. The problem is that the Gold is in many ways significantly more rewarding than the Platinum, both before Covid and during this Covid situation. It would be great if Amex offers some other kind of permanent enhanced spending with the Platinum. Maybe the much rumored Titanium card or whatever could do this

My Schwab Platinum fee is up next month. I have three premium Amex cards (Delta Reserve, Brilliant, Amex Plat) and it doesn’t make sense to hold all three if I am not taking advantage of perks like Amex FHR. It may make sense for me to cancel now and reapply for the regular Amex Plat (i believe I am still eligible for the bonus) next year...
And I do understand the Plat is more of an "access and perks" card rather than an earner, but they still need to do something to compete with cards at similar price points IMO, especially when the access and perks are pretty much worthless right now and likely for at least a few months to come.
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kdm31091 is offline  
Old Apr 26, 2020, 9:02 pm
  #13  
 
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
Originally Posted by kdm31091
And I do understand the Plat is more of an "access and perks" card rather than an earner, but they still need to do something to compete with cards at similar price points IMO, especially when the access and perks are pretty much worthless right now and likely for at least a few months to come.
While also recognizing the access & perks, and knowing credit vs charge are different markets, it does seem like it would be easy enough to up the earning to a meager 1.2 per dollar, to match the Everyday card (no AC). This is, if I'm doing the math right, also similar to Canadian Plat getting 2MR per CAD.
Gig103 is offline  
Old Apr 28, 2020, 6:51 am
  #14  
 
Join Date: Aug 2007
Location: London
Programs: BA GfL & GGL, LH Sen, EK & VS Gold, Amex Cent
Posts: 1,719
Amex Card Refreshes May 2020

I saw on one of the travel blogs that apparently Amex has card refreshes in the pipeline - commentary taken from the recent earnings call. I quote “...actual product refreshes to a number of products, which will infuse additional value in addition to the value that a card may have....” However which cards and what changes it doesn't specify or whether temporary or permanent. A lot of cards have already been refreshed over the past couple of years as it is. And then there's the speculation of a card between Plat and Cent (which I personally think is highly unlikely).

Lets see what May brings.....
YClass is offline  
Old Apr 29, 2020, 11:41 pm
  #15  
LAX
 
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
Programs: OZ Diamond
Posts: 6,134
Do these refreshes typically come with AF increases?

LAX
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