Last edit by: mia
2017 - 2019 discussion of this benefit is HERE.
American Express Platinum Card® and Centurion® Card Benefit
You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.
The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.
To use the Amex Benefit in Uber Cash:
1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride
To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.
When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.
You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.
If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.
The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.
How to switch which Uber account gets the Amex Benefit:
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.
*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).
Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.
If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.
For more information and to see the terms and conditions please visit uber.com/amex
Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.
To use the Amex Benefit in Uber Cash:
1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride
To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.
When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.
You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.
If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.
The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.
How to switch which Uber account gets the Amex Benefit:
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.
*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).
Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.
If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.
For more information and to see the terms and conditions please visit uber.com/amex
Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
USA personal Platinum Uber $200/year credit
#256
Join Date: Feb 2014
Location: SFO
Programs: UA 1K, AMEX Plat, Marriot Gold, Hilton Gold
Posts: 117
Got the $35 at 7:15am today and quickly ordered $35.25 worth of food at 9:56am. The pointsguy wrote an article saying that Amex will honor the glitch if you already spent it.
https://thepointsguy.com/news/uber-a...-J9D-0lEhUL8qg
https://thepointsguy.com/news/uber-a...-J9D-0lEhUL8qg
#257
#259
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,783
I got $35 x3 (I have 3 Plats on my Uber account). 2 of the 3 were revoked while I was on a flight, luckily I'm only a $21 Uber ride away from airport. Used it and sometime later the unused balance was revoked and I'm back at $0. Thanks for the unexpected free ride home Uber!
#260
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,222
My issue would be paying the Uber Eats inflated menu pricing (sometimes, not always) and delivery fees, that I wouldn't otherwise have paid if I used another service or called the restaurant directly.
UberCash balance still showing the credit, so maybe I'll try it out this evening. I love fighting with Uber.
UberCash balance still showing the credit, so maybe I'll try it out this evening. I love fighting with Uber.
I got a notification this morning - "Oops, we made an error - We accidentally added Uber Cash to your wallet, your balance should now be correct."
However, no reversal showing in my Uber Cash balance. There's just a $5 credit because the restaurant forgot to include chips with my salsa.
As I mentioned, I don't really have an issue if they try to claw it back, as long as they refund me for the service & delivery charge that I wouldn't have paid but for their error (~$5 IIRC...).
#262
Join Date: Mar 2007
Location: SFO
Posts: 312
This happened to me. I ordered food Sunday evening and the credit was applied, I was only supposed to pay about $2. Then overnight I got an updated bill, the $35 was revoked and the full amount was charged to my card. I've started a dispute with Uber, but not optimistic there as their CS is terrible. I plan to dispute the charge when it clears on my plat.
#263
Join Date: Jan 2001
Posts: 2,834
This happened to me. I ordered food Sunday evening and the credit was applied, I was only supposed to pay about $2. Then overnight I got an updated bill, the $35 was revoked and the full amount was charged to my card. I've started a dispute with Uber, but not optimistic there as their CS is terrible. I plan to dispute the charge when it clears on my plat.
#266
#267
#268
Join Date: Apr 2015
Location: BDL, BOS
Programs: Marriott Lifetime Titanium, AA EXP, IHG Diamond Ambassador, Hyatt Explorist
Posts: 625
$50/year Uber One promotion
Anyone been successful in getting the $50/year Uber One promotion after their free year of Eats Pass expires?
#269
Join Date: Jan 2018
Posts: 241
Covered USD charges outside of the US
Not sure whether this was covered earlier but I am in Panama where the currency is USD. After midnight on Jan 1 I just noticed my new Uber credit covered rides in Panama. The credit terms state it applies within the United States only but perhaps in practice it covers any charges in USD. That could also include other countries besides Panama that use USD.
In any case, I'm happy to not have to remember my monthly UberEasts meal since I typically use Lyft not Uber for US based rideshare.
In any case, I'm happy to not have to remember my monthly UberEasts meal since I typically use Lyft not Uber for US based rideshare.
#270
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
Not sure whether this was covered earlier but I am in Panama where the currency is USD. After midnight on Jan 1 I just noticed my new Uber credit covered rides in Panama. The credit terms state it applies within the United States only but perhaps in practice it covers any charges in USD. That could also include other countries besides Panama that use USD.
In any case, I'm happy to not have to remember my monthly UberEasts meal since I typically use Lyft not Uber for US based rideshare.
In any case, I'm happy to not have to remember my monthly UberEasts meal since I typically use Lyft not Uber for US based rideshare.